ZipRecruiter

Log In

1

Client Success Jobs in Riverside, IL (NOW HIRING)

Grubhub

Client Success Manager

Chicago, IL · On-site

$88K - $110K/yr

About The Opportunity This isn't your average Client Success role: it's a high-growth, high-impact sales position disguised as account management impacting the bottom line at Grubhub. We're looking ...

Grubhub

Client Success Manager

Chicago, IL · On-site

$88K - $110K/yr

About The Opportunity This isn't your average Client Success role: it's a high-growth, high-impact sales position disguised as account management impacting the bottom line at Grubhub. We're looking ...

Grubhub Holdings Inc.

Client Success Manager

Chicago, IL

$88K - $110K/yr

About The Opportunity This isn't your average Client Success role: it's a high-growth, high-impact sales position disguised as account management impacting the bottom line at Grubhub. We're looking ...

Grubhub

Client Success Manager

Chicago, IL · Hybrid

$88K - $110K/yr

About the Opportunity This isn't your average Client Success role: it's a high-growth, high-impact sales position disguised as account management impacting the bottom line at Grubhub. We're looking ...

MedPro Disposal

Client Success Manager

Naperville, IL · On-site

Position Overview The Client Success Manager (CSM) owns the end-to-end management of a portfolio of healthcare clients, delivering proactive, high-touch service that drives satisfaction, retention ...

Rise25

Client Success Manager

Chicago, IL · Remote

Rise25 is looking for a Client Success Manager to be the primary client contact with Rise25 clients and to help with implementing our strategy to help clients get ROI, clients and strategic ...

Arrive Logistics

Client Success Associate

Chicago, IL · On-site

$25/hr

As a Client Success Associate, you will be responsible for the daily operations of existing and new client accounts brought on by our sales team. You will focus on load building, scheduling ...

MedPro Disposal

Client Success Manager

Naperville, IL · On-site

Position Overview The Client Success Manager (CSM) owns the end-to-end management of a portfolio of healthcare clients, delivering proactive, high-touch service that drives satisfaction, retention ...

MedPro Disposal

Client Success Manager

Naperville, IL · On-site

Position Overview The Client Success Manager (CSM) owns the end-to-end management of a portfolio of healthcare clients, delivering proactive, high-touch service that drives satisfaction, retention ...

Smokeball

Client Success Operations Analyst

Chicago, IL · On-site

$80K - $100K/yr

As our Client Success Operations Analyst, you'll sit at the intersection of data, systems, and AI to give our CS team superpowers: better insights, smarter workflows, and less time spent on tasks ...

MedPro Disposal

Client Success Manager

Naperville, IL · On-site

Position Overview The Client Success Manager (CSM) owns the end-to-end management of a portfolio of healthcare clients, delivering proactive, high-touch service that drives satisfaction, retention ...

Epsilon

Lead, Client Success

Chicago, IL

Overview How You'll Make an Impact As a Lead, Client Success, you will act as a pivotal individual contributor driving the strategic adoption and successful activation of Epsilon's person-first media ...

next page

Showing results 1-20

All JobsClient Success JobsClient Success Jobs in Riverside, IL

Client Success information

See Riverside, IL salary details

$32.7K

$83.5K

$140.8K

How much do client success jobs pay per year?

As of Jul 14, 2026, the average yearly pay for client success in Riverside, IL is $83,515.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,800.00 and $99,500.00 per year, depending on experience, location, and employer.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may earn closer to $50,000, while experienced professionals or those in high-cost areas can earn over $120,000 with bonuses and commissions included.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

Will AI replace CSM?

AI is unlikely to fully replace Client Success Managers (CSMs) because their role involves complex interpersonal skills, strategic thinking, and personalized customer interactions that AI cannot replicate. Instead, AI tools are increasingly used to automate routine tasks, analyze data, and support CSMs in delivering better service. Success in this role often depends on relationship-building, communication, and problem-solving skills that complement technological tools.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What jobs pay 4000 a week without a degree?

In client success roles, high earnings of $4,000 or more per week are uncommon without significant experience, specialized skills, or certifications. Typically, such income levels are associated with senior positions, sales roles with commission, or entrepreneurial ventures rather than entry-level client success jobs. Most client success positions offer salaries below this threshold without advanced qualifications or proven performance.
What are the most commonly searched types of Client Success jobs in Riverside, IL? The most popular types of Client Success jobs in Riverside, IL are:
What job categories do people searching Client Success jobs in Riverside, IL look for? The top searched job categories for Client Success jobs in Riverside, IL are:
What cities near Riverside, IL are hiring for Client Success jobs? Cities near Riverside, IL with the most Client Success job openings:
Client Success jobs near you
Client Success Manager

Client Success Manager

Grubhub

Chicago, IL • On-site

$88K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 19 days ago

Grubhub rating

7.2

Company rating: 7.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

6th of 23 rated food delivery companies

Job description

About Grubhub
At Grubhub, we believe food is more than just a meal: It's a source of discovery, connection, and pure enjoyment. There's a time and place for every type of dish, from hidden neighborhood gems to tried-and-true favorites, and we exist to connect people with the food they love in all the ways they like to dig in. We've been at it since 2004, but now, as part of Wonder, Grubhub is operating with a renewed sense of momentum and the high-velocity energy of a powerhouse startup.
As a leading U.S. ordering and delivery marketplace, we feature over 415,000 merchants in more than 4,000 cities, creating the ultimate food experience by elevating online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. We are constantly finding new ways to innovate-from integrated grocery delivery with groceries powered by Instacart to exclusive loyalty programs. Join our team, based out of New York City, Chicago and Denver, and help us give our diners the exceptional value they deserve.
About The Opportunity
This isn't your average Client Success role: it's a high-growth, high-impact sales position disguised as account management impacting the bottom line at Grubhub. We're looking for a motivated and ambitious go-getter, a true hunter who thrives in a fast-paced, dynamic startup environment. If you're a closer with a passion for building relationships and a relentless focus on revenue growth, this is your opportunity to own a portfolio of high-value G4B clients. You'll manage high-value G4B clients like banks, law offices, and tech firms who rely on Grubhub to feed thousands of employees daily, and you'll play a central role in expanding programs as companies rethink their in-office and at-home meal programs and benefits.
The Impact You Will Make
  • Drive aggressive revenue growth and retention through strategic upselling and cross-selling within a dedicated portfolio of G4B accounts.
  • Drive partnership growth by dedicating approximately 25% of time to live customer touchpoints, including facilitating scheduled meetings, conducting in-person visits, and managing inbound inquiries to deliver high-touch stakeholder engagement
  • Act as a primary internal advocate for your clients, providing essential feedback to product and leadership teams to improve the user experience.
  • Serve as a trusted product expert, providing tailored recommendations and solutions to help clients maximize the value of their Grubhub platform.
  • Proactively identify and resolve client concerns, expertly navigating high-stress situations to maintain a positive and seamless client experience.
  • Collaborate cross-functionally with Sales, Product, and Support to optimize the client journey from onboarding to renewal.

What You Bring to the Table
  • A minimum of two years of proven, quota-carrying experience in account management or new business acquisition
  • Demonstrated success in a B2B Account Management/Client Success role or sales, with a strong track record of upselling and driving revenue growth.
  • Exceptional communication, negotiation, and relationship-building skills.
  • A history of thriving in fast-paced, high-pressure environments.
  • Strong analytical skills with an aptitude for leveraging data to identify strategic growth opportunities.
  • Proficiency with CRM systems (e.g., Salesforce) and the ability to travel for in-person client meetings as required.

As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role.
Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome-and encouraged-to be in the office up to 5 days a week if it works for you.
Chicago: $70,400-$88,000 ($88,000-$110,000 OTE)
Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.
Benefits
We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.
A Final Note
At Wonder, we build the best teams by hiring with an objective lens - evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know.
We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.

What Grubhub employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Grubhub logo

About Grubhub

Sourced by ZipRecruiter

Grubhub is a leader in the online food delivery industry, primarily functioning in the United States. Headquartered in Chicago, Illinois, it operates in approximately 4,000 U.S. cities. The company provides an online and mobile platform for restaurant pick-up and delivery orders. It was established in 2004 by Matt Maloney and Mike Evans, with the mission of connecting diners with local restaurants. Over the years, Grubhub has been instrumental in streamlining the food order and delivery process. This has enabled it to serve millions of users who can order from their favorite local restaurants through Grubhub's platform. Additionally, Grubhub has increased restaurant reach by providing them with dedicated delivery drivers.

Industry

Internet and it

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

Year founded

2004

View All Grubhub Jobs

Apply