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Client Success Jobs in Riverside, IL (NOW HIRING)

ProPayHR

Client Success Manager

Evanston, IL · On-site +1

As the Client Success Manager at ProPay HR, you play a critical role in the continued growth of our Business by ensuring the success and satisfaction of our clients. We support clients with critical ...

Digitas

Professional, Client Success

Chicago, IL · On-site

Client Success Professional As a professional, client success in the digital media team, you will play a pivotal role in driving client success by developing strategies using Epsilon's digital media ...

Rundoo

Client Success Manager

Chicago, IL · On-site

$117K - $130K/yr

Chicago (in-office 4x/week) As a Client Success Manager at Rundoo, you own the relationship with a book of live clients after they go live-independent paint, hardware, and farm & feed stores that now ...

HARRIS & HARRIS LTD

Client Success Executive

Chicago, IL · On-site

$100K - $120K/yr

Client Success Executive The Client Success Executive manages assigned clients of the organization to ensure contractual compliance and overall satisfaction regarding business performance and other ...

Renalogic

Client Success Manager

Chicago, IL · On-site +1

$85K - $95K/yr

Director of Client Success Location:US; fully remote with some travel Who We Are Renalogic is dedicated to helping our clients manage the human and financial costs of chronic kidney disease. To help ...

Epsilon

Professional, Client Success

Chicago, IL · On-site

Overview As a Professional, Client Success in the digital media team, you will play a pivotal role in driving client success by developing strategies using Epsilon's Digital Media Solutions that ...

Renalogic

Client Success Manager

Chicago, IL · Remote

$85K - $95K/yr

Director of Client Success Location:US; fully remote with some travel Who We Are Renalogic is dedicated to helping our clients manage the human and financial costs of chronic kidney disease. To help ...

JP Morgan Chase

Client Success Officer

Chicago, IL · On-site

As a Client Success Officer within the Commercial & Investment Bank, you will serve as a key liaison for Commercial & Investment Bank clients. This role will work closely with Bankers, Treasury ...

JPMorgan Chase & Co.

Client Success Officer

Chicago, IL · On-site

$104K - $165K/yr

As a Client Success Officer within the Commercial & Investment Bank, you will serve as a key liaison for Commercial & Investment Bank clients. This role will work closely with Bankers, Treasury ...

JPMorgan Chase & Co.

Client Success Officer

Chicago, IL · On-site

$104K - $165K/yr

As a Client Success Officer within the Commercial & Investment Bank, you will serve as a key liaison for Commercial & Investment Bank clients. This role will work closely with Bankers, Treasury ...

JP Morgan Chase

Client Success Officer

Chicago, IL

As a Client Success Officer within the Commercial & Investment Bank, you will serve as a key liaison for Commercial & Investment Bank clients. This role will work closely with Bankers, Treasury ...

hc1 Insights, Inc

Client Success Manager

Chicago, IL · On-site

As a Client Success Manager at hc1, you are the primary architect of the long-term relationship between hc1 and our Health System and clinical laboratory partners. Your number one goal is Client ...

JPMorgan Chase & Co

Client Success Officer

Chicago, IL · On-site

As a Client Success Officer within the Commercial & Investment Bank, you will serve as a key liaison for Commercial & Investment Bank clients. This role will work closely with Bankers, Treasury ...

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Showing results 1-20

All JobsClient Success JobsClient Success Jobs in Riverside, IL

Client Success information

See Riverside, IL salary details

$32.7K

$83.5K

$140.8K

How much do client success jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client success in Riverside, IL is $83,515.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,800.00 and $99,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.
What are the most commonly searched types of Client Success jobs in Riverside, IL? The most popular types of Client Success jobs in Riverside, IL are:
What job categories do people searching Client Success jobs in Riverside, IL look for? The top searched job categories for Client Success jobs in Riverside, IL are:
What cities near Riverside, IL are hiring for Client Success jobs? Cities near Riverside, IL with the most Client Success job openings:
Client Success jobs near you
Infographic showing various Client Success job openings in Riverside, IL as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $83,515 per year, or $40.2 per hour.

Client Success Manager

Aero Payments, Inc.

Chicago, IL • On-site

Full-time

Re-posted 24 days ago

Job description


Reports to: Director, Head of Client Success & Strategic Partnership InitiativesEffective Date: 5.16.2022
JobSummary:
We are looking for an exceptional Client Success Manager who embraces curiosity, professionalism, and a desire to help our cannabis dispensary partners maximize the value of our technology to accelerate their business' revenue growth.
Duties/Responsibilities:
AeroPay's ideal candidate is relationship-focused and technology-oriented-and has a strong aptitude for how technical software (API) technologies work and integrate-which may vary by assigned client account. A successful AeroPay Client Success Manager is a motivated-learner, team-player, professional, and is
well-organized to multi-task different issues at a time across assigned accounts.
• Own overall relationships with AeroPay merchants (dispensaries), and provide exceptional account management to ensure their ongoing business and relationship success
• Manage and interface regularly with account stakeholders at all levels, including C-Suite and operational teams inlarge and medium sized accounts-many of which may be located in a specific time zone
• This position requires exceptional written and verbal communication plus a willingness to communicate over the phone to effectively address any client concerns
• Provide training for new merchants and their staff members; provide technical support on an as-needed basis
• Educate merchants on performance metrics, insights, and how to increase their sales by encouraging more of their customers to use AeroPay
• Be responsive to supporting your clients' customers, as they have questions about AeroPay - Increase customer adoption, ensuring retention, and overseeing holistic customer satisfaction
• Collaborate with Sales, Marketing, Customer Care and Product

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