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Client Success Jobs in Batavia, IL (NOW HIRING)

Manager, Client Success

Chicago, IL ยท On-site

$103K - $113K/yr

WithMe is seeking a Manager, Client Success to lead, develop, and scale a high-performing Client Success team while driving operational excellence and long-term client satisfaction. In this high ...

Apply Early

Client Success Professional As a professional, client success in the digital media team, you will play a pivotal role in driving client success by developing strategies using Epsilon's digital media ...

New

Client Success Professional As a professional, client success in the digital media team, you will play a pivotal role in driving client success by developing strategies using Epsilon's digital media ...

New

Client Success Manager

Chicago, IL ยท Remote

$85K - $95K/yr

Director of Client Success Location:US; fully remote with some travel Who We Are Renalogic is dedicated to helping our clients manage the human and financial costs of chronic kidney disease. To help ...

Client Success Manager

Chicago, IL ยท On-site +1

$85K - $95K/yr

Director of Client Success Location:US; fully remote with some travel Who We Are Renalogic is dedicated to helping our clients manage the human and financial costs of chronic kidney disease. To help ...

Overview As a Professional, Client Success in the digital media team, you will play a pivotal role in driving client success by developing strategies using Epsilon's Digital Media Solutions that ...

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Client Success Manager

Burr Ridge, IL ยท Remote

$70K - $80K/yr

Client Success Manager The Client Success Manager is responsible for the day-to-day relationship/account management for assigned clients in an effort to retain customers and ensure a great client ...

As a Client Success Manager at hc1, you are the primary architect of the long-term relationship between hc1 and our Health System and clinical laboratory partners. Your number one goal is Client ...

As a Client Success Manager at hc1, you are the primary architect of the long-term relationship between hc1 and our Health System and clinical laboratory partners. Your number one goal is Client ...

Position Summary We are seeking a highly disciplined Client Success Manager to serve as a senior-level individual contributor and the primary post-sale driver for long-term partnership value. You ...

Overview As an Associate, Client Success, you will play a key role in supporting the coordination and management of client relationships across a dynamic portfolio of accounts. You will partner ...

Client Success Partner

Chicago, IL ยท On-site

$55K - $79K/yr

The Client Success Partner manages a large portfolio of strategic accounts and drives client retention and adoption through scalable engagement strategies. This role is ideal for individuals with ...

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Client Success Manager

Chicago, IL ยท Hybrid

$88K - $110K/yr

About the Opportunity This isn't your average Client Success role: it's a high-growth, high-impact sales position disguised as account management impacting the bottom line at Grubhub. We're looking ...

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Client Success Manager

Chicago, IL ยท On-site

$88K - $110K/yr

About the Opportunity This isn't your average Client Success role: it's a high-growth, high-impact sales position disguised as account management impacting the bottom line at Grubhub. We're looking ...

Client Success Manager

Chicago, IL ยท Hybrid

$88K - $110K/yr

About the Opportunity This isn't your average Client Success role: it's a high-growth, high-impact sales position disguised as account management impacting the bottom line at Grubhub. We're looking ...

Client Success Manager

Chicago, IL ยท Hybrid

$88K - $110K/yr

About the Opportunity This isn't your average Client Success role: it's a high-growth, high-impact sales position disguised as account management impacting the bottom line at Grubhub. We're looking ...

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Showing results 1-20

Client Success information

See Batavia, IL salary details

$33.1K

$84.7K

$142.7K

How much do client success jobs pay per year?

As of Jul 5, 2026, the average yearly pay for client success in Batavia, IL is $84,676.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,700.00 and $100,900.00 per year, depending on experience, location, and employer.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may earn closer to $50,000, while experienced professionals or those in high-cost areas can earn over $120,000 with bonuses and commissions included.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

Will AI replace CSM?

AI is unlikely to fully replace Client Success Managers (CSMs) because their role involves complex interpersonal skills, strategic thinking, and personalized customer interactions that AI cannot replicate. Instead, AI tools are increasingly used to automate routine tasks, analyze data, and support CSMs in delivering better service. Success in this role often depends on relationship-building, communication, and problem-solving skills that complement technological tools.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What jobs pay 4000 a week without a degree?

In client success roles, high earnings of $4,000 or more per week are uncommon without significant experience, specialized skills, or certifications. Typically, such income levels are associated with senior positions, sales roles with commission, or entrepreneurial ventures rather than entry-level client success jobs. Most client success positions offer salaries below this threshold without advanced qualifications or proven performance.
What are the most commonly searched types of Client Success jobs in Batavia, IL? The most popular types of Client Success jobs in Batavia, IL are:
What job categories do people searching Client Success jobs in Batavia, IL look for? The top searched job categories for Client Success jobs in Batavia, IL are:
What cities near Batavia, IL are hiring for Client Success jobs? Cities near Batavia, IL with the most Client Success job openings:
Manager, Client Success

Manager, Client Success

WithMe, Inc.

Chicago, IL โ€ข On-site

$103K - $113K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

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Job description

About WithMe, Inc.

WithMe, Inc. delivers convenient technology-powered amenities to clients and their guests. On the forefront of innovation, we're a remote first company that emphasizes a healthy work/life balance. We are profitable, operate in all 50 states, and have been ranked as one of the 5000 fastest-growing private companies in the United States for three consecutive years. Watch our employee video to learn more about working at WithMe and discover why we were named a top employer by the National Apartment Association!

Meet our brands:

PrintWithMe makes printing convenient for everyone, everywhere. We're an automated printing solution found nationwide in coffee shops, co-working spaces, and multifamily apartment building locations.

SipWithMe is specialty coffee made simple. Our mission is to provide an innovative and cost-effective automated coffee solution for multifamily, coworking, and other business verticals.

WithMe, Inc. is actively scaling with many of the National Multifamily Housing Council Top 50 managers and owners in the country, including Lincoln Property Company, Greystar, Fairfield, Avenue5, and many others.

WithMe is seeking a Manager, Client Success to lead, develop, and scale a high-performing Client Success team while driving operational excellence and long-term client satisfaction. In this high-impact, fully remote role, you'll manage and coach a team of Client Success professionals, owning team-wide performance, staffing, and service quality across the client lifecycle. You will focus on people leadership, cross-functional partnership, and data-informed decision-making to improve efficiency, reduce churn, and deliver a consistently exceptional client experience. This role also plays a key part in translating performance insights into action, contributing to hiring and development decisions, and partnering with senior leadership to shape the future of Client Success at WithMe.

What You'll Do:

  • Manage and develop junior personnel, including performance reviews and individual development planning
  • Own team-wide staffing plans, workload distribution, and coverage models to ensure operational continuity
  • Lead operational initiatives that improve team efficiency, service quality, and scalability
  • Analyze performance trends and translate insights into clear, actionable plans
  • Partner cross-functionally with Operations, Sales, Marketing, and Product to resolve systemic issues and elevate the client experience
  • Contribute to hiring decisions, promotions, and corrective actions in partnership with leadership and the People Team
  • Provide regular reporting and operational updates to senior leadership
  • Represent WithMe in client meetings, internal forums, and cross-functional planning as a strong advocate for Client Success

What You'll Bring:

  • Seven (7) or more years of experience in client experience, customer success, or operational leadership, including at least three (3) years in a people management role with proven success driving team performance
  • Proven ability to lead operational initiatives with measurable outcomes
  • Strong analytical skills and experience translating data and performance trends into strategic action
  • Experience partnering with senior stakeholders and influencing cross-functional outcomes
  • Demonstrated success managing and developing team members through performance reviews, coaching, and development planning
  • Strong written and verbal communication skills, with the ability to present updates and insights to senior leadership
  • Sound judgment, emotional intelligence, and strong follow-through in a fast-paced, remote environment
  • Ability to manage team-wide staffing, workload distribution, and coverage planning
  • Passion for client experience, operational excellence, and building high-performing teams
  • Startup or technology-driven company experience is a strong plus
  • SaaS or multi-family industry experience is a strong plus

Join us to lead and grow a team making a real impact. Apply now to build something great with WithMe!

Full compensation packages are based on position location as well as candidate experience and qualifications.

This position will also qualify for annual bonus opportunity.

Base Salary Range
$103,000โ€”$113,000 USD

The Perks & Benefits for Full-Time Employees

By working at WithMe, Inc., you'll be at the forefront of scaling a high growth, early stage company that's driving innovation.

  • The majority of our roles offer a 100% remote work environment although some may require residence in a specific geographic location/region
  • You'll get some skin in the game with employee equity
  • We stand behind our core values: Performance, Customer Obsession, Candor & Transparency and Respect
  • There's transparent communication from the top down
  • You'll have a collaborative, smart, and forward-thinking team to share ideas with
  • You'll have direct, meaningful impact as we scale
  • There are fun and inspiring in-person team event opportunities

And we've got you covered on all of the most important benefits:

  • Comprehensive health, dental and vision coverage
  • Retirement plan with company match
  • Life and disability plans
  • FSA and HSA accounts
  • Annual training and education allowance
  • Flexible vacation for full-time salaried exempt employees and competitive paid time off for hourly nonexempt employees

Notice of Recording

WithMe, Inc. informs you that to maintain transparency and accuracy, all interviews may be audio and/or video recorded. This practice aims to improve our selection and evaluation procedures. Interviewees will be asked for consent to record. If declined, they can still participate, but it may limit comprehensive evaluation and/or add additional steps to the interview process. We appreciate your understanding and cooperation. Our commitment to transparency and excellence in our interview processes remains a priority.

Equal Opportunity Employer

WithMe, Inc. firmly believes in the importance of diversity and cares deeply about creating a more equitable world. We are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sexual orientation, gender, gender identity, national origin, protected veteran status, disability status, or any other protected status under applicable laws.

Reasonable Accommodations

WithMe is committed to providing reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs. If you need assistance or accommodation during the application or interview process, please reach out to our recruiting team.

California Consumer Privacy Act (CCPA) Notice:

As part of our recruitment process, WithMe, Inc. collects and processes personal data relating to job applicants. We are committed to handling your personal information in a transparent, secure, and lawful manner. This data may include information you provide during the application process (e.g., contact details, work history, and references) as well as any additional information necessary to evaluate your candidacy.

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. These rights include the right to know what personal data is being collected, to request deletion of your data, and to opt out of the sale of your data. WithMe, Inc. does not sell any personal data of applicants or employees.

For more information about your rights and how we handle personal information, please refer to our Privacy Policy.


WithMe logo

About WithMe

Sourced by ZipRecruiter

Industry

Personal services

Company size

11 - 50 Employees

Headquarters location

Chicago, IL, US

Year founded

2021