Client Success Jobs in Providence, RI (NOW HIRING)

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.LocationOpportunities Available is Los Angeles, CA. or New York, NY. - Must be local or willing to relocateAbout the Job You're ConsideringAs a Client Partner, Media & Entertainment, you will serve as a senior business leader responsible for developing and expanding strategic client relationships while driving business growth, executive engagement, and long-term account success across the Media & Entertainment industry. Acting as a trusted advisor to C-suite and senior business leaders, you will help clients navigate complex business and technology transformations while aligning Capgemini's full portfolio of consulting, technology, engineering, operations, and AI capabilities to their most critical business priorities.This role offers the opportunity to lead and grow a portfolio of strategic Media & Entertainment accounts, shape client transformation agendas, influence key decision-makers, and drive significant revenue growth across consulting, digital transformation, managed services, cloud, data, and AI-led business initiatives. Success in this role requires a combination of executive presence, business acumen, sales leadership, industry expertise, and relationship management, with accountability for client satisfaction, business development, financial performance, and account expansion.The ideal candidate brings deep expertise across the Media & Entertainment value chain, including advertising sales, content supply chain, rights and royalties management, content distribution, audience monetization, and revenue operations. They understand how emerging technologies, particularly AI, automation, data, and cloud platforms, are transforming media operations, customer experiences, and business economics.As a Client Partner, you will play a critical role in strengthening Capgemini's market presence, identifying new growth opportunities, and helping clients unlock measurable business value through large-scale transformation initiatives. You will work collaboratively across Capgemini's global teams to bring the best of our organization to every client engagement and deliver meaningful, lasting outcomes.Your RoleOwn and grow a portfolio of 1-3 strategic Media & Entertainment accounts, with overall accountability for revenue, bookings, profitability, client satisfaction, and long-term account growth.Develop and execute account strategies that expand Capgemini's footprint through new opportunities, transformational initiatives, managed services engagements, and expanded client partnerships.Serve as a trusted advisor to C-suite, board-level, and senior client stakeholders, developing executive relationships that position Capgemini as a strategic business and technology partner.Leverage deep Media & Entertainment industry knowledge to identify opportunities across advertising sales, rights and royalties management, content operations, content supply chain, distribution, audience growth, and revenue optimization.Develop AI-led transformation business cases focused on operational efficiency, automation, content lifecycle optimization, business process modernization, and revenue growth.Understand client business priorities, organizational dynamics, decision-making processes, and industry trends to identify opportunities that create measurable business value.Lead cross-functional collaboration across Capgemini's consulting, technology, engineering, operations, and managed services teams to deliver integrated OneCapgemini solutions aligned to client objectives.Drive pipeline development, opportunity qualification, strategic pursuits, and large-scale transformation opportunities while ensuring achievement of sales and financial targets.Act as the executive escalation point for clients, partnering with delivery and business leaders to ensure service excellence, successful outcomes, and strong customer satisfaction.Ensure Capgemini is effectively positioned across the client organization, including executive leadership and board-level stakeholders, to support major programs, strategic initiatives, and future growth opportunities.Lead executive governance discussions, account reviews, and strategic planning sessions while ensuring alignment between client priorities and Capgemini capabilities.Champion client success, business value realization, and long-term partnership growth while strengthening Capgemini's market presence and industry leadership within the Media & Entertainment sector.Mentor and influence teams across sales, delivery, and solution organizations, fostering collaboration and driving a client-centric culture that supports sustainable growth and operational excellence.Your Skills and ExperienceBachelor's degree required; Master's degree preferred.15+ years of experience in technology consulting, business development, account management, or client relationship leadership, including Media & Entertainment industry experience.Proven success managing and growing large enterprise accounts and achieving revenue, bookings, and profitability targets.Strong track record selling complex consulting, technology, cloud, AI, digital transformation, and managed services solutions.Deep understanding of the Media & Entertainment value chain, including advertising sales, content operations, rights & royalties, distribution, audience monetization, and revenue operations.Experience developing and selling AI-enabled transformation initiatives focused on operational efficiency, automation, analytics, and business growth.Demonstrated success leading large-scale transformation programs across applications, cloud, infrastructure, ERP, operations, and managed services.Established executive relationships and trusted advisor experience with C-suite business and technology leaders.Strong commercial acumen with experience developing account strategies, driving pipeline growth, and closing complex, multi-service opportunities.Excellent communication, presentation, negotiation, and executive influencing skills.Experience working across global delivery organizations and cross-functional teams.Knowledge of emerging Media & Entertainment trends, digital business models, AI innovations, and competitive market dynamics.Experience supporting media, entertainment, broadcasting, streaming, sports, publishing, digital media, advertising, or content distribution organizations preferredStrong network within the Media & Entertainment industry.The base compensation range for this role in the posted location is: $123,750- $340,750Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.It is not typical for candidates to be hired at or near the top of the posted compensation range.In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick LeaveMedical, dental, and vision coverage (or provincial healthcare coordination in Canada)Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)Life and disability insuranceEmployee assistance programsOther benefits as provided by local policy and eligibilityImportant Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.DisclaimersCapgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-lawCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. #J-18808-Ljbffr