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Client Success Jobs in Lawrence, MA (NOW HIRING)

Quantiphi, Inc.

Client Partner

Boston, MA · On-site

Senior Client Partner - Major Life Sciences Account at Quantiphi About Quantiphi: Quantiphi is an ... Success requires a strong understanding of the Life Sciences industry-including research, clinical ...

FlexTG

Manager Client Account Management

Boston, MA · Hybrid

$85K - $95K/yr

Description Lead Client Success. Drive Strategy. Build High-Performing Teams. Manager, Client Account Management Location: United States (Remote/Hybrid) Work Arrangement: Employees residing within 40 ...

FlexTG

Manager Client Account Management

Boston, MA · Hybrid

$85K - $95K/yr

Lead Client Success. Drive Strategy. Build High-Performing Teams. Manager, Client Account Management Location: United States (Remote/Hybrid) Work Arrangement: Employees residing within 40 miles of a ...

FlexTG

Manager Client Account Management

Boston, MA · Hybrid

Lead Client Success. Drive Strategy. Build High-Performing Teams. Manager, Client Account Management Location: United States (Remote/Hybrid) Work Arrangement: Employees residing within 40 miles of a ...

Folia Health

Principal, Customer Success

Boston, MA

$125K - $150K/yr

About the Role We are seeking a Principal, Client Success to own Folia's sponsor relationships end to end and turn Folia's science into lasting commercial value for our life sciences partners. You ...

NielsenIQ

Global Customer Success Manager

Boston, MA · On-site

$120K - $129K/yr

Helping measure the effectiveness of client marketing, advertising, or communications programs ... Helping build client success plans and client use cases to better prepare internal teams and GfK ...

Zelis

Client Service Specialist

Boston, MA · On-site

$18.50 - $24.50/hr

Deliver training sessions, as needed, to support client success. * Operational Management: * Independently manage daily casework, ensuring timely resolution and continuous progress on long-term ...

NielsenIQ

Global Customer Success Manager

Boston, MA · On-site +1

$120K - $129K/yr

Helping measure the effectiveness of client marketing, advertising, or communications programs ... Helping build client success plans and client use cases to better prepare internal teams and GfK ...

Woodard & Curran

Client Manager - Water Services

Boston, MA · Remote

$130K - $240K/yr

Contribute to a collaborative team culture focused on client success and high‑quality delivery. What you will need to succeed: * 10-20 years of municipal water experience -- wastewater, stormwater ...

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Showing results 41-60

All JobsClient Success JobsClient Success Jobs in Lawrence, MA

Client Success information

See Lawrence, MA salary details

$34.1K

$87.1K

$146.9K

How much do client success jobs pay per year?

As of Aug 21, 2026, the average yearly pay for client success in Lawrence, MA is $87,145.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,400.00 and $103,900.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are the most commonly searched types of Client Success jobs in Lawrence, MA?

The most popular types of Client Success jobs in Lawrence, MA are:

What job categories do people searching Client Success jobs in Lawrence, MA look for?

The top searched job categories for Client Success jobs in Lawrence, MA are:

What cities near Lawrence, MA are hiring for Client Success jobs?

Cities near Lawrence, MA with the most Client Success job openings:

Client Success jobs near you
Infographic showing various Client Success job openings in Lawrence, MA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $87,145 per year, or $41.9 per hour.

Client Partner

Quantiphi, Inc.

Boston, MA • On-site

Full-time

Posted 29 days ago

Job description

While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth.
If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi!
Senior Client Partner - Major Life Sciences Account at Quantiphi
About Quantiphi:
Quantiphi is an award-winning AI-first digital engineering company driven by the desire to reimagine and realize transformational opportunities at the heart of the business. Since its inception in 2013, Quantiphi has solved the toughest and most complex business problems by combining deep industry experience, disciplined cloud and data-engineering practices, and cutting-edge artificial intelligence research to achieve accelerated and quantifiable business results.
Headquartered in Boston, with 4,000+ professionals across the globe. Quantiphi leverages Applied AI technologies across multiple Industry Verticals (HCLS, Telco, BFSI etc.) and is an established Elite/Premier Partner of NVIDIA, Google Cloud, AWS, Snowflake, and others.
We've been recognized with:
  • 17x Google Cloud Partner of the Year awards in the last 8 years.
  • 3x AWS AI/ML award wins.
  • 3x NVIDIA Partner of the Year titles.
  • 2x Snowflake Partner of the Year awards.
  • We have also garnered top analyst recognitions from Gartner, ISG, and Everest Group.
  • We offer first-in-class industry solutions across Healthcare, Life Science, Financial Services, Consumer Goods, Manufacturing, and more, powered by cutting-edge Generative AI and Agentic AI accelerators.

Be part of a trailblazing team that's shaping the future of AI, ML, and cloud innovation. Your next big opportunity starts here!
For more details, visit: Website or LinkedIn Page.
Role: Sr. Client Partner - Major Life Science Account
Experience Level: 10+ years of experience
Employment Type: Full-Time with at least 30% travel
Work Location: Philadelphia, PA
Role Overview
We are seeking a Senior Client Partner with deep Life Sciences expertise to drive strategic growth within a major enterprise Life Sciences account. This role owns the overall client relationship, revenue growth, profitability, and long-term account strategy.
The ideal candidate combines executive-level relationship management with a proven track record of expanding strategic accounts through AI, data, cloud, and digital transformation services. Success requires a strong understanding of the Life Sciences industry-including research, clinical development, drug discovery, drug analytics, and regulatory environments-and the ability to translate business priorities into innovative technology solutions.
What You'll Do
  • Own the growth strategy, revenue, and profitability for a major Life Sciences account.
  • Build trusted relationships with business and technology executives, including C-suite leaders.
  • Develop and execute strategic account plans that drive long-term expansion.
  • Identify new opportunities and expand existing engagements across AI, data, cloud, analytics, digital engineering, and scientific computing.
  • Partner with Quantiphi's AI, engineering, and Life Sciences experts to deliver differentiated solutions.
  • Introduce innovative ideas that help clients accelerate research, optimize clinical trials, improve drug development, and enhance business outcomes through AI.
  • Lead complex commercial discussions, negotiations, and executive account governance.
  • Collaborate across global delivery and leadership teams to ensure exceptional client success.

Basic Qualifications
  • 10+ years of enterprise technology sales, consulting, or strategic account management experience within the Life Sciences industry (required).
  • Proven success building and growing relationships with leading pharmaceutical, biotechnology, or Life Sciences organizations and C-level executives.
  • Demonstrated ability to grow existing accounts and consistently exceed revenue targets.
  • Strong understanding of Life Sciences business processes, including drug discovery, research, clinical trials, drug development, pharmacovigilance, regulatory compliance, and drug analytics.
  • Experience selling AI, GenAI, cloud, data, analytics, automation, digital engineering, or scientific computing solutions.
  • Knowledge of cloud AI platforms such as Google Vertex AI, AWS Bedrock, and modern AI governance practices.
  • Experience structuring and negotiating enterprise commercial agreements, including MSAs and SOWs.
  • Experience partnering with hyperscalers such as Google Cloud, AWS, or Microsoft Azure.
  • Strong executive communication, consultative selling, forecasting, and pipeline management skills.
  • Bachelor's degree required; advanced degree in Business, Life Sciences, or a related field preferred. MBA is a plus.
  • Willingness to travel up to 50%.

Preferred Qualifications
  • Experience with a leading technology consulting or professional services organization serving Life Sciences clients.
  • Track record selling enterprise AI, data, cloud, platform engineering, digital transformation, or analytics solutions within the pharmaceutical or biotechnology sector.
  • Established network of executive relationships across the Life Sciences ecosystem, including pharmaceutical, biotechnology, contract research organizations (CROs), and research institutions.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Apply