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Client Success Jobs in Fishers, IN (NOW HIRING)

Softheon

Client Executive

Indianapolis, IN · Remote

$78K - $106K/yr

Client Success Job Location: Remote About Us Join us in revolutionizing healthcare! We build software that simplifies the process of choosing the right health insurance for individuals. Our solutions ...

Franklin Covey

Client Partner - Key

Indianapolis, IN · On-site

$280K/yr

Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, Key Accounts Location: Remote - Anywhere in the contiguous United States Compensation: Anticipated compensation for ...

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Selerix

Benefits Support Representative

Indianapolis, IN · Remote

$16.25 - $20.75/hr

Client Success Reports To: Manager, Benefits Support Center Location: Plano, TX / Indianapolis, IN / Remote About the Role As a Level 2 Benefits Support Representative, you're the voice employees ...

Selerix

Benefits Support Representative

Indianapolis, IN · On-site

$16.25 - $20.75/hr

Client Success Reports To: Manager, Benefits Support Center Location: Plano, TX / Indianapolis, IN / Remote About the Role As a Level 2 Benefits Support Representative, you're the voice employees ...

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Showing results 21-40

All JobsClient Success JobsClient Success Jobs in Fishers, IN

Client Success information

See Fishers, IN salary details

$29.3K

$74.8K

$126K

How much do client success jobs pay per year?

As of Sep 8, 2026, the average yearly pay for client success in Fishers, IN is $74,783.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,600.00 and $89,100.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are the most commonly searched types of Client Success jobs in Fishers, IN?

The most popular types of Client Success jobs in Fishers, IN are:

What job categories do people searching Client Success jobs in Fishers, IN look for?

The top searched job categories for Client Success jobs in Fishers, IN are:

What cities near Fishers, IN are hiring for Client Success jobs?

Cities near Fishers, IN with the most Client Success job openings:

Client Success jobs near you
Infographic showing various Client Success job openings in Fishers, IN as of September 2026, with employment types broken down into 100% Full Time. Highlights an 33% In-person, and 67% Remote job distribution, with an average salary of $74,783 per year, or $36 per hour.

Client Service Analyst

Indianapolis, IN • Hybrid

Clinical Architecture
IT Services • 51 - 200 employees
Learn more about Clinical Architectureexternal

Full-time

Re-posted yesterday

Job description

Client Service Analyst 

Clinical Architecture is seeking a Client Service Analyst to join our team in the Indianapolis, IN area. The Client Service Analyst engages with clients to provide support and enhance the client experience. This role will challenge you to learn our software and its capabilities to assist our clients with their initiatives. We prioritize building long-term relationships with our clients, striving to exceed their expectations. 

  • This role is based on-site at our Carmel, IN Headquarters, five days a week. While we are an in-office organization, we do our best to offer flexibility when needed, ensuring both work-life balance and uninterrupted business operations.
  • Applicants must be authorized to work in the U.S. without sponsorship. 
  • Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability.

Responsibilities 

  • Collaborate with the Client Success Manager to ensure client satisfaction. 
  • Become a product expert with the support of our internal teams. 
  • Educate clients on product features and enhancements using virtual technology. 
  • Analyze the current configuration of Clinical Architecture products as it relates to the ongoing business needs of clients and stakeholders. 
  • Identify areas for improvement and propose solutions to optimize software performance and the client's return on their software investment. 
  • Proactively seek opportunities to broaden client knowledge of best practices and their application to customer implementations. 
  • Document and share client utilization and product performance with internal team members to enhance overall product, services, and sales performance. 
  • Translate client needs into actionable items. 
  • Efficiently and accurately respond to inquiries, both written and verbal. 
  • Collaborate with internal teams to troubleshoot issues and test software enhancements. 

Qualifications 

  • Bachelor's degree preferred, high school diploma or equivalent required. 
  • Minimum 2+ years experience in SaaS, software support, or client success required. 
  • Previous software, data analysis, analytics, and / or informatics experience is required.
  • Healthcare / Healthcare Terminology knowledge or experience is advantageous.  
  • Strong communication skills, both written and verbal. 
  • Commitment to continuous learning.

Apply