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Client Success Jobs in Hawaii (NOW HIRING)

... success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com ... The Client Associate serves as the primary on-site operational support representative for Xerox ...

Customer Success Associate

Honolulu, HI · On-site

$26.83 - $32.79/hr

... success. You will keep Figure accountable to its customers by troubleshooting problems and providing solutions with knowledge and empathy. What You'll Do * Be the first point of contact and advocate ...

New

Customer Success Associate

Honolulu, HI · On-site

$26.83 - $32.79/hr

... success. You will keep Figure accountable to its customers by troubleshooting problems and providing solutions with knowledge and empathy. What You'll Do * Be the first point of contact and advocate ...

Customer Success Associate

Honolulu, HI · On-site

$26.83 - $32.79/hr

... success. You will keep Figure accountable to its customers by troubleshooting problems and providing solutions with knowledge and empathy. What You'll Do * Be the first point of contact and advocate ...

... success. You will keep Figure accountable to its customers by troubleshooting problems and providing solutions with knowledge and empathy. What You'll Do * Be the first point of contact and advocate ...

Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic ...

New

... success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com ... The Client Associate serves as the primary on-site operational support representative for Xerox ...

Showing results 21-40

Client Success information

See Hawaii salary details

$33.8K

$86.3K

$145.5K

How much do client success jobs pay per year?

As of Aug 6, 2026, the average yearly pay for client success in Hawaii is $86,300.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,800.00 and $102,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.
What are the most commonly searched types of Client Success jobs in Hawaii? The most popular types of Client Success jobs in Hawaii are:
What are popular job titles related to Client Success jobs in Hawaii? For Client Success jobs in Hawaii, the most frequently searched job titles are:
What cities in Hawaii are hiring for Client Success jobs? Cities in Hawaii with the most Client Success job openings:
Infographic showing various Client Success job openings in Hawaii as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $86,300 per year, or $41.5 per hour.

Client Associate - Honolulu, HI

Xerox

Honolulu, HI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago


Xerox rating

7.3

Company rating: 7.3 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

102nd of 156 rated electronics manufacturers


Job description

Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Overview:
The Client Associate serves as the primary on-site operational support representative for Xerox-managed services at assigned client locations. This role is responsible for ensuring the successful delivery of contracted services, maintaining strong client relationships, supporting operational processes, managing billing and inventory activities, and providing technical support for Xerox document management solutions. The Client Associate works closely with both the client and Xerox management to ensure service excellence, operational efficiency, and customer satisfaction.

Responsibility:
  • Ensures day to day interface with account key contacts
  • Works closely with immediate manager sharing information and following up with account activity.
  • Participates in internal and external account reviews.
  • Performs timely submission of billing requirements with all associated reporting.
  • Supply/Inventory management.
  • Network installation of Xerox device if needed.
  • Scan to file configuration on all Xerox devices.
  • Scan to file set-up on FTP Server.
  • Desktop installation of software if needed.
  • FTP server update to Xerox devices.

Qualifications:
  • Associate degree or equivalent work experience preferred.
  • Experience in customer service, office operations, managed print services, or technical support.
  • Working knowledge of Microsoft Office applications.
  • Basic understanding of networking concepts, FTP servers, multifunction printers, and scanning technologies.
  • Experience with Xerox devices and document management solutions is preferred.

Skills & Competencies:
  • Excellent customer service and relationship management skills.
  • Strong verbal and written communication abilities.
  • Organizational and time management skills with attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Problem-solving and analytical skills.
  • Technical aptitude with networking and office technology.
  • Ability to work independently while collaborating effectively with internal teams.
  • Professional demeanor with a commitment to delivering exceptional client service.

What We Offer:
  • Competitive compensation (hourly compensationand applicable overtime).
  • Comprehensive benefits offerings (including medical,dental, vision, life insurance).
  • Retirement Plan - 401k.
  • Paid holidays, personal choice days, and paid time off.
  • A culture that offers flexibility and a healthy work lifebalance.
With Our Technology, Build Your Future at Xerox. Apply Now!

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About Xerox

Sourced by ZipRecruiter

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Norwalk, CT, US

Year founded

1906

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