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Client Success Specialist Jobs (NOW HIRING)

greenpath, inc.

Client Success Specialist

Ypsilanti, MI · On-site

$16.50 - $18.38/hr

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

greenpath, inc.

Client Success Specialist

Nashville, TN · On-site

$16.50 - $18.38/hr

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

Employer Flexible

Client Success Specialist

Houston, TX · On-site

Exempt Position Summary The Client Success Specialist (CSS) serves as the primary guide for new clients during their onboarding journey. This role is responsible for delivering a seamless, high-touch ...

Oracle

Client Success Specialist

Denver, CO · On-site

As a Client Success Specialist, you will play a crucial role in growing Oracle Health's recurring SaaS revenue by finding win-win outcomes. Your primary focus will be on achieving high contract ...

greenpath, inc.

Client Success Specialist

East Lansing, MI · On-site

$16.50 - $18.38/hr

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

greenpath, inc.

Client Success Specialist

Detroit, MI · On-site

$16.50 - $18.38/hr

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

greenpath, inc.

Client Success Specialist

Madison, WI · On-site

$16.50 - $18.38/hr

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

greenpath, inc.

Client Success Specialist

Farmington, MI · On-site

$16.50 - $18.38/hr

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

greenpath, inc.

Client Success Specialist

Orlando, FL · On-site

$16.50 - $18.38/hr

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

Oracle

Client Success Specialist

Denver, CO · On-site

As a Client Success Specialist, you will play a crucial role in growing Oracle Health's recurring SaaS revenue by finding win-win outcomes. Your primary focus will be on achieving high contract ...

greenpath, inc.

Client Success Specialist

San Antonio, TX · On-site

$16.50 - $18.38/hr

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

Employer Flexible

Client Success Specialist

Houston, TX · On-site

Exempt Position Summary The Client Success Specialist (CSS) serves as the primary guide for new clients during their onboarding journey. This role is responsible for delivering a seamless, high-touch ...

greenpath, inc.

Client Success Specialist

Battle Creek, MI · On-site

$16.50 - $18.38/hr

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

greenpath, inc.

Client Success Specialist

Fairborn, OH · On-site

$16.50 - $18.38/hr

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

greenpath, inc.

Client Success Specialist

Miami, FL · On-site

$16.50 - $18.38/hr

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

greenpath, inc.

Client Success Specialist

Novi, MI · On-site

$16.50 - $18.38/hr

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

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Client Success Specialist information

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How much do client success specialist jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for client success specialist in the United States is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success specialist?

To thrive as a Client Success Specialist, you need strong communication, problem-solving skills, and a background in customer service or account management, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and knowledge of customer support ticketing systems are commonly required. Outstanding interpersonal skills, proactive attitude, and the ability to manage multiple client relationships help distinguish top performers. These abilities are crucial for building long-term client trust, ensuring satisfaction, and driving business retention and growth.

How does a client success specialist typically collaborate with other departments to ensure client satisfaction?

Client Success Specialists frequently work cross-functionally with teams such as Sales, Product, and Support to address client needs and resolve issues promptly. They act as a bridge, communicating client feedback to relevant departments and coordinating solutions to ensure a positive client experience. This collaboration often involves regular meetings, shared documentation, and joint problem-solving sessions, which help to align internal efforts with client goals. Building strong internal relationships is key to efficiently advocating for clients and driving long-term success.

What does a client success specialist do?

A Client Success Specialist is responsible for ensuring that clients have a positive experience with a company's products or services. They act as a main point of contact for clients, helping them resolve issues, answering questions, and guiding them to make the most of the company's offerings. Their goal is to build strong relationships, encourage client retention, and help clients achieve their desired outcomes. This role often involves onboarding new clients, providing ongoing support, and collaborating with other teams to address client needs.
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Client Success Specialist jobs near you
Infographic showing various Client Success Specialist job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $44,681 per year, or $21.5 per hour.

Client Success Specialist

greenpath, inc.

Ypsilanti, MI • On-site

$16.50 - $18.38/hr

Full-time

Posted 18 days ago

Job description

Join Our Mission-Driven Team as a Client Success Specialist
Location: Remote
Employment Type: Full-Time
Department: Client Services

Training Start Date: August 31st, 2026 (Training is mandatory)

About the Role

At GreenPath, we believe in empowering people to lead financially healthy lives. As a Client Success Specialist (CSS), you’ll be the heart of our mission—supporting clients enrolled in our Debt Management Program and helping them achieve their financial goals. If you're eager to grow your financial knowledge - like learning how to calculate percentages, understand credit reporting, and review real-life financial documents - this role is for you.
You’ll thrive in a swift, multi-channel call center environment where empathy, innovation, and teamwork are key. If you’re passionate about delivering exceptional service and making a real difference, we want to hear from you!

???? Video - Meet The Hiring Team: Linda, Leslie, & Tiffany

What You’ll Do

• Provide top-tier support via phone to clients on our Debt Management Program.

• Taking back-to-back calls in a call center environment.
• Support client accounts and ensure seamless account management.
• Manage proposals, payments, deposits, and creditor communications.
• Proactively review client accounts to identify and resolve issues
• Maintain accurate records and ensure compliance with state regulations.
• Collaborate across departments to ensure seamless client experience.

• Encourage and motivate clients throughout their financial journey.


What You Bring

• 2–3 years of customer service experience (call center preferred).
• Associate’s degree preferred; Bachelor’s degree may substitute for experience.
• A strong sense of professionalism is essential when supporting clients through sensitive financial situations.
• Strong communication skills—empathetic, professional, and clear.
• Tech-savvy with experience in Windows-based systems and CRM tools.

• Comfort with numbers and basic financial calculations, including reviewing credit card statements, due dates, and payment schedules.
• Bilingual (English/Spanish) a plus!

Remote Work From Home Requirements

• A private, enclosed room with a door.
• Hard‑wired internet connection (ethernet required) and standard broadband internet.
• Security camera in addition to standard computer setup.
• Home environment must support productivity; remote work is not a replacement for caregiving.

Internet Requirements- Standard Broadband Internet

• 200 Mbps minimum for a single‑person residence
• 400 Mbps minimum for residences with 2+ people

???? Why GreenPath?

• A mission‑driven organization with over 60 years of impact in financial wellness.
• A culture rooted in Integrity, Quality, and Teamwork.
• Growth and development opportunities.
• Supportive, inclusive, and collaborative work environment.
• Competitive compensation and benefits.

Additional Details

Monday - Friday work schedule

Hours are typically 8 am - 5 pm or 9 am - 6 pm. One late night shift is required each week. The late night shift is typically 10 AM - 7 PM or 11 AM - 8 PM.

*Must be comfortable working in a structured, performance-driven environment.

Training:
• Begins August 31st, 2026
• Mandatory, full‑time for three weeks. Typically training is from 10 AM - 7 PM EASTERN Time.
• After training, you transition into your regular schedule.

Ready to Support Clients on Their Path to Financial Wellness?

Apply today and become part of a team committed to making a difference; one call at a time.