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Client Success Specialist Jobs (NOW HIRING)

greenpath, inc.

Client Success Specialist

Live Oak, TX · On-site

$16.50 - $17.50/hr

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

greenpath, inc.

Client Success Specialist

Nashville, TN · On-site

$16.50 - $17.50/hr

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

greenpath, inc.

Client Success Specialist

Las Vegas, NV · On-site

$16.50 - $17.50/hr

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

greenpath, inc.

$16.50 - $17.50/hr

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

Hearst

Client Success Specialist

Winter Park, FL · On-site

Client Success Specialist WESH 2, the NBC affiliate in Orlando, Florida is looking for a Client Success Specialist to assist the sales team. You will work with the sales team on processing ...

greenpath, inc.

Client Success Specialist

Madison, WI · On-site

$16.50 - $17.50/hr

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

greenpath, inc.

Client Success Specialist

Harlingen, TX · On-site

$16.50 - $17.50/hr

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

Employer Flexible

Client Success Specialist

Houston, TX · On-site

Exempt Position Summary The Client Success Specialist (CSS) serves as the primary guide for new clients during their onboarding journey. This role is responsible for delivering a seamless, high-touch ...

Employer Flexible

Client Success Specialist

Houston, TX · On-site

Exempt Position Summary The Client Success Specialist (CSS) serves as the primary guide for new clients during their onboarding journey. This role is responsible for delivering a seamless, high-touch ...

greenpath, inc.

Client Success Specialist

Miami, FL · On-site

$16.50 - $17.50/hr

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

greenpath, inc.

Client Success Specialist

Marquette, MI · On-site

$16.50 - $17.50/hr

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

greenpath, inc.

Client Success Specialist

Battle Creek, MI · On-site

$16.50 - $17.50/hr

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

greenpath, inc.

Client Success Specialist

Augusta, GA · On-site

$16.50 - $17.50/hr

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

greenpath, inc.

Client Success Specialist

Great Falls, MT · On-site

$16.50 - $17.50/hr

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

greenpath, inc.

Client Success Specialist

Detroit, MI · On-site

$16.50 - $17.50/hr

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

Oracle

Client Success Specialist

Denver, CO · On-site

As a Client Success Specialist, you will play a crucial role in growing Oracle Health's recurring SaaS revenue by finding win-win outcomes. Your primary focus will be on achieving high contract ...

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How much do client success specialist jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for client success specialist in the United States is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

What does a client success specialist do?

A Client Success Specialist is responsible for ensuring that clients have a positive experience with a company's products or services. They act as a main point of contact for clients, helping them resolve issues, answering questions, and guiding them to make the most of the company's offerings. Their goal is to build strong relationships, encourage client retention, and help clients achieve their desired outcomes. This role often involves onboarding new clients, providing ongoing support, and collaborating with other teams to address client needs.

What are the key skills and qualifications needed to thrive as a client success specialist?

To thrive as a Client Success Specialist, you need strong communication, problem-solving skills, and a background in customer service or account management, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and knowledge of customer support ticketing systems are commonly required. Outstanding interpersonal skills, proactive attitude, and the ability to manage multiple client relationships help distinguish top performers. These abilities are crucial for building long-term client trust, ensuring satisfaction, and driving business retention and growth.

How does a client success specialist typically collaborate with other departments to ensure client satisfaction?

Client Success Specialists frequently work cross-functionally with teams such as Sales, Product, and Support to address client needs and resolve issues promptly. They act as a bridge, communicating client feedback to relevant departments and coordinating solutions to ensure a positive client experience. This collaboration often involves regular meetings, shared documentation, and joint problem-solving sessions, which help to align internal efforts with client goals. Building strong internal relationships is key to efficiently advocating for clients and driving long-term success.
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Client Success Specialist jobs near you
Infographic showing various Client Success Specialist job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $44,681 per year, or $21.5 per hour.

Client Success Specialist

Houston, TX

Employer Flexible
Human Resources Consulting Services • 11 - 50 employees
Learn more about Employer Flexibleexternal

Full-time

Re-posted 11 days ago

Job description

Department: Client Success 

Reports To: Director of Client Success / New & Emerging Markets 

Locations: Open to one of the following offices - Billings, MT, Oklahoma City, OK, Houston, TX, Dallas, TX, Austin, TX, or San Antonio, TX 

FLSA Status: Exempt 

 Position Summary 

The Client Success Specialist (CSS) serves as the primary guide for new clients during their onboarding journey. This role is responsible for delivering a seamless, high-touch experience from contract execution through the successful completion of the client’s first two payrolls in Darwin. 
The CSS acts as the bridge between Sales, Benefits, Payroll Operations, and the long-term service team, ensuring accuracy, communication, and confidence during a client’s transition to our services. A critical component of this role includes training clients on myHR system functionality to ensure adoption, confidence, and operational efficiency from day one. 

Key Responsibilities 

  • Lead new clients through the full onboarding lifecycle, establishing timelines and clear expectations. 

  • Ensure all required documentation is received prior to onboarding launch. 

  • Serve as the primary point of contact during implementation. 

  • Build and prepare client payroll setup in Darwin. 

  • Process and validate the first two payrolls with accuracy and timeliness. 

  • Audit payroll data to ensure compliance and alignment with client expectations. 

  • Conduct structured training sessions on myHR system functionality including payroll approvals, onboarding workflows, reporting, and administrative tools. 

  • Provide live demonstrations and reinforce system best practices to drive adoption. 

  • Partner closely with Sales to ensure a smooth and well-documented transition. 

  • Coordinate with Benefits Consultants and Benefits Operations (BOP) to ensure benefit setup is accurate prior to first payroll. 

  • Deliver high-touch client education across payroll, benefits, and system workflows. 

  • Prepare a comprehensive and well-documented handoff to the long-term service team. 

Qualifications 

  • 3–5 years of payroll, PEO, HR, or client onboarding experience. 

  • Experience processing payroll in complex or multi-state environments preferred. 

  • Experience training clients on HRIS or payroll systems (myHR experience preferred). 

  • Strong understanding of benefit implementation timelines. 

  • Excellent project management and organizational skills. 

  • Exceptional communication and client-facing abilities. 

  • High attention to detail and process orientation. 

Core Competencies 

  • Client-Centered Mindset 

  • Strong Proactive Communication 

  • Cross-Functional Collaboration 

  • Accountability & Ownership 

  • Process Discipline 

  • System Expertise 

  • Professional Presence 

Apply