WorkForce Software
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60 Workforce Software Client Success Specialist Jobs Hiring Near You

PRIMARY FUNCTIONS The Client Success Specialist is responsible for day-to-day client interactions ... software. Ensure that timely and appropriate actions are taken to resolve client issues and ...

PRIMARY FUNCTIONS The Client Success Specialist is responsible for day-to-day client interactions ... software. • Ensure that timely and appropriate actions are taken to resolve client issues and ...

Client Success Specialist

Boston, MA · Remote

$60K - $75K/yr

Client Success Specialist About the Role Task Buddie is seeking Client Success Specialists to join our growing team. In this role, you'll manage relationships with new and existing clients, ensuring ...

Client Success Specialist

Boston, MA · On-site +1

$60K - $75K/yr

Client Success Specialist About the Role Task Buddie is seeking Client Success Specialists to join our growing team. In this role, you'll manage relationships with new and existing clients, ensuring ...

Client Success Specialist WESH 2, the NBC affiliate in Orlando, Florida is looking for a Client ... Must have computer and software experience * Proficient in Microsoft Excel (can maintain complex ...

Client Success Specialist WESH 2, the NBC affiliate in Orlando, Florida is looking for a Client ... Must have computer and software experience * Proficient in Microsoft Excel (can maintain complex ...

Client Success Specialist WESH 2, the NBC affiliate in Orlando, Florida is looking for a Client ... Must have computer and software experience * Proficient in Microsoft Excel (can maintain complex ...

The Client Success Specialist works proactively to understand each client's evolving business needs, identify opportunities to expand services, and ensure exceptional service delivery through ...

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WorkForce Software Jobs Information

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Client Success Specialist

Emergicon LLC

Terrell, TX • On-site

$18 - $22/hr

Full-time

Re-posted 23 days ago


Emergicon rating

8.9

Company rating: 8.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

PRIMARY FUNCTIONS

The Client Success Specialist is responsible for day-to-day client interactions and account management within the Client Success Department. This position prepares reports and presentations for internal and external recipients, providing an analysis of the data preparation. 

REPORTS TO

The Client Success Specialist reports to the Manager of Client Success and works collaboratively with other Emergicon personnel in all departments.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Promptly and effectively respond to client inquiries via email, phone and internal communication software.
Ensure that timely and appropriate actions are taken to resolve client issues and concerns.
Coordinate activities between departments on client's behalf.
Monitor monthly financial reports while managing error resolution options.
Notify teams of client anniversaries and renewal dates monthly.
Attend weekly internal meetings.
Other job-related duties as assigned.

KNOWLEDGE AND EXPERIENCE REQUIRED

HS/GED required, associate degree in business or related field preferred
At least two (2) years of customer service experience
Must be organized and detail oriented
Ability to multitask and complete projects within assigned deadlines 
Intermediate experience in Microsoft Excel, Power Point, and Word
Professional email/phone skills with the ability to communicate clearly and professionally 
Excellent grammar and punctuation skills
Computer literacy

WORKING CONDITIONS

Work is performed on a computer and requires long periods of sitting/standing at workstation.  

Employment Type: FULL_TIME

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