30 Inmar Client Success Specialist Jobs Hiring Near You

Position Summary:

The Account Director serves as a strategic business leader responsible for managing and growing enterprise retailer partnerships across Inmar's incentive, media and marketing solutions portfolio. This role is focused on driving measurable client outcomes across a retailer portfolio, expanding strategic relationships, identifying growth opportunities and ensuring exceptional execution across complex cross-functional initiatives. It includes working closely with

Customer Success colleagues who execute the work and help drive implementation, adoption and the maturity model for our solutions. Seamless collaboration with these teams and cross-functional customer-facing leaders (incentives, media, loyalty and data) will be key.

The ideal candidate combines deep retail, media, shopper marketing and CPG expertise with strong consultative selling, client leadership, and collaborative team-based business development capabilities.

Key Responsibilities
Develop and maintain executive-level relationships with a portfolio of retailers
Serve as the primary strategic advisor across assigned retailer accounts, leveraging team and SME experts and bringing out the best in our teams.
Drive revenue growth, retention, and account expansion
Lead quarterly and annual business planning and long-term account strategy development
Collaborate cross-functionally to ensure successful execution of integrated marketing programs
Present strategic recommendations and performance insights to executive stakeholders
Work with internal team to monitor campaign performance and drive optimization recommendations
Foster a culture of accountability, collaboration, and continuous improvement

Qualifications

Required:
Bachelor's degree in Business, Marketing, Communications, or related field
7+ years of experience in account management, retail media, digital marketing, shopper marketing, CPG, agency, or related industries
Proven experience managing enterprise-level client relationships and demonstrating "land and expand" growth with retailers
Strong strategic thinking, communication, writing and consultative selling skills and the ability to navigate retailer enterprises

Preferred:
Experience working with Retail Media Networks (RMNs)
Applicable knowledge and experience of leading cross-functional teams in media, loyalty, audience targeting, and measurement solutions
Experience with Salesforce for account management and reporting

What Success Looks Like
Build trusted strategic partnerships with clients, "land and expand" consultative sales mentality
Deliver measurable business outcomes and sustained revenue growth, exceed goals and targets
Operate with high accountability and customer obsession Create, measure and report on personal and account targets weekly/monthly as well as standardize account reporting
Lead with curiosity, collaboration, and continuous improvement
Consistently uphold customer and internal commitments and deliver results

Our Culture & Values
At Inmar, we believe:
We seek truth together through humility, curiosity, and collaboration
We raise the bar by challenging assumptions and pursuing innovation
We put customers first in every decision and action
We continuously learn, improve, and adapt
We uphold commitments because trust matters
We believe in high challenge paired with high support to help our people thrive

At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.

Eligible associates have access to:

• Medical, Dental, and Vision insurance

• Basic and Supplemental Life Insurance options

• 401(k) retirement plans with company match

• Health Spending Accounts (HSA/FSA)

We also offer:

• Flexible time off and 11 paid holidays

• Family-building benefits, including Maternity, Adoption, and Parental Leave

• Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning

• Wellness and Mental Health counseling services

• Concierge and work/life support resources

• Adoption Assistance Reimbursement

• Perks and discount programs

Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.

We are an Equal Opportunity Employer, including disability/vets.

Recruitment Fraud Notice:Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in ourfull notice.

This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.