Client Success Manager Jobs in Washington, NJ (NOW HIRING)

Lead Strategic Food Service Operations at Hackensack Meridian Health NEW SALE! Sodexo is seeking a Client Executive 2 (Single Client) to lead food service operations across Hackensack Meridian Health in Central and North New Jersey.

Based in Edison, Hackensack Meridian Health is New Jersey's largest integrated health network, encompassing academic medical centers, acute care hospitals, and research facilities dedicated to delivering exceptional patient care.

About the job

Take the lead in delivering consistent operational excellence, fostering strong client partnerships, and driving long-term business growth across a single or multi-client portfolio. In this strategic role, you'll serve as the face of the partnership, ensuring high performance, innovation, and accountability at every level all while championing safety, talent development, and sustainable results.

Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Pay Range: $161585 - $209110

Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary

What's in it for you

• Be the strategic force behind operational outcomes by implementing innovative programs, driving efficiencies, and delivering on key performance metrics
• Cultivate trusted client relationships through expert communication, collaboration, and a deep understanding of organizational goals
• Grow the business by aligning contract performance with emerging opportunities and long-term client visions
• Champion a culture of safety and compliance by promoting proactive behaviors and mitigating operational risks
• Lead with impact by managing and developing high-performing teams, ensuring talent pipelines are strong and future-ready
• Use data and analytics to make smart, confident decisions that support continuous improvement and measurable success
• Make your mark in a role that blends strategic oversight, tactical execution, and meaningful, people-first leadership

What you'll bring 

• A strategic mindset with strong business and financial acumen, with a skillset for interpreting data, managing budgets, and aligning operational goals with client and market dynamics
• Skillset to lead through change, driving innovation and continuous improvement in fast-paced, multi-site environments
• Exceptional relationship-building and influencing skills, allowing you to navigate complex stakeholder landscapes and cultivate long-term client partnerships
• A talent-first leadership style where you're passionate about developing high-
• performing teams through coaching, clear expectations, and succession
• planning
• A commitment to safety, compliance, and performance excellence, with critical
• thinking skills to solve problems, assess risk, and implement sustainable
• solutions

Requirements

• Education Requirement: Bachelor's degree or equivalent experience
• Management Experience:7 years
• Related Experience: 7 years

What we offer 

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: 

• Medical, Dental, Vision Care and Wellness Programs 

• 401(k) Plan with Matching Contributions 

• Paid Time Off and Company Holidays 

• Career Growth Opportunities and Tuition Reimbursement 

More extensive information is provided to new employees upon hire.

Who we are 

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form.