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Client Success Manager Jobs in Springfield, MO (NOW HIRING)

Shared Success Center

Insurance Producer

Springfield, MO · On-site

$19.23 - $24.03/hr

Step into a dynamic, client-focused role at HomeServices Insurance (HSI) -a trusted name under the ... Foster referral relationships with all real estate personnel including agents, office managers and ...

Care to Learn

Chapter Services Manager

Springfield, MO · On-site

Through strong relationship-building, strategic coordination, and effective program management, this role ensures Chapters are equipped to meet student needs and are positioned for long-term success.

Care to Learn

Chapter Services Manager

Springfield, MO · On-site

$35K - $45K/yr

Through strong relationship-building, strategic coordination, and effective program management, this role ensures Chapters are equipped to meet student needs and are positioned for long-term success.

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Springfield, MO

Client Success Manager information

See Springfield, MO salary details

$29.6K

$75.5K

$127.3K

How much do client success manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for client success manager in Springfield, MO is $75,550.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,100.00 and $90,000.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Springfield, MO? The most popular types of Client Success jobs in Springfield, MO are:
What job categories do people searching Client Success Manager jobs in Springfield, MO look for? The top searched job categories for Client Success Manager jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Client Success Manager jobs? Cities near Springfield, MO with the most Client Success Manager job openings:
Client Success Manager jobs near you
Vocational Support Specialist - DMH

Vocational Support Specialist - DMH

Brightli

Springfield, MO • On-site

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Brightli rating

7.7

Company rating: 7.7 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Job Description:
Job Title: Vocational Support Specialist
Location: Springfield, Missouri
Employment Type: Part-time
Job Summary:
Are you passionate about empowering individuals with disabilities to achieve their career goals? Join our team as a Vocational Support Specialist and make a meaningful impact in people's lives! We're seeking compassionate, adaptable professionals with strong communication skills and a dedication to fostering independence. Your role will be pivotal in providing personalized support, facilitating skill development, and creating opportunities for success in the workplace.
As a Vocational Support Specialist, you'll work closely with clients to develop their vocational, social, and independent living skills. You'll conduct instructional activities, assist with career planning, and provide on-site job support to ensure successful employment outcomes. Your responsibilities will include coordinating with employers, conducting job site analyses, and serving as a liaison between clients, employers, and other stakeholders.
West Plains, Missouri offers a welcoming community atmosphere with a mix of small-town charm and modern amenities. Surrounded by the beautiful Ozarks, you'll enjoy outdoor recreation opportunities, a low cost of living, and a strong sense of community spirit. Join us in this vibrant setting to make a difference in the lives of those we serve!
The Vocational Support Specialist position offers...
  • Telemedicine - 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits
  • Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
  • Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement
  • Opportunity to make a positive impact on clients' lives
  • Professional growth and development opportunities
  • Diverse and rewarding work experiences

Key Responsibilities:
  • Develop and implement individualized service plans to support clients' vocational goals
  • Facilitate skill development activities in vocational, social, and independent living areas
  • Coordinate and support paid, work-based learning experiences for clients
  • Provide on-site job support to assist clients in learning job duties and integrating into the workplace
  • Serve as a liaison between employers, clients, and co-workers
  • Educate employers on the benefits of hiring persons with disabilities and facilitate job accommodations
  • Conduct job site analyses and develop strategies for client success
  • Monitor and report on client progress towards individualized service plan goals
  • Maintain accurate and timely documentation of services provided
  • Collaborate with referral sources, employers, and other stakeholders to ensure comprehensive support
  • Advocate for clients and promote the organization's services in the community

Education and/or Experience Qualifications:
  • High school diploma or equivalent certificate required
  • Associate's or bachelor's degree in a related field preferred
  • Experience in rehabilitation, employment services, case management, or social services preferred

Additional Qualifications:
  • Strong customer service and interpersonal skills
  • Proficiency in computer applications including Word, Excel, and internet platforms
  • Excellent verbal and written communication skills
  • Understanding of supporting individuals with disabilities and barriers to employment
  • Ability to work flexible hours, including evenings and weekends
  • Must pass a background check including criminal record, driving record, and abuse/neglect screening
  • Valid driver's license, acceptable driving record, and current auto insurance required
  • Must complete New Hire Orientation and all required training, including Relias

Keywords: vocational support, disability services, job coaching, employment specialist, career development, rehabilitation, social services, community integration, workplace accommodations, skill training
Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Firefly is a Smoke and Tobacco Free Workplace.

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