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Client Success Manager Jobs in Sandy Springs, GA

Sevaa Group

Client Success Manager

Alpharetta, GA · On-site +1

As a Client Success Manager, you will own the customer lifecycle for each of your accounts, including the implementation of Success Programs, contributing to revenue growth, managing the onboarding ...

Fetcherr

Client Success Manager

Atlanta, GA · On-site +1

We're is seeking a highly motivated and client-focused Client Success Manager to manage strategic relationships with key customers across multiple verticals. This individual will serve as the primary ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Sandy Springs, GA

Client Success Manager information

See Sandy Springs, GA salary details

$32.3K

$82.5K

$139K

How much do client success manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client success manager in Sandy Springs, GA is $82,466.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,100.00 and $98,300.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Sandy Springs, GA?

The most popular types of Client Success jobs in Sandy Springs, GA are:

What job categories do people searching Client Success Manager jobs in Sandy Springs, GA look for?

The top searched job categories for Client Success Manager jobs in Sandy Springs, GA are:

What cities near Sandy Springs, GA are hiring for Client Success Manager jobs?

Cities near Sandy Springs, GA with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Sandy Springs, GA as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Contract, and 1% Nights. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $82,466 per year, or $39.6 per hour.

Client Success Manager

Azalea Health Innovations Inc

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 14 days ago

Job description

IN SUMMARY...
Azalea Health is seeking a highly skilled Client Success Manager (CSM) to collaborate closely with clients to understand their business objectives and identify opportunities to increase client satisfaction, reduce churn, and strengthen brand loyalty. The successful candidate will meet or exceed retention targets and be responsible for developing and executing strategies that leverage client relationships for referral opportunities through outreach and advocacy.
If you want the challenge of contributing to a critical function that fuels the success of Azalea Health, then this may be the role for you.
WHAT YOU WILL DO...
  • Develop a deep understanding of each client's business objectives, challenges, and goals, and work closely with clients to identify areas where Azalea Health can add value, improve client satisfaction, and increase referenceability
  • Build strong relationships with clients by serving as a trusted advisor, providing guidance and support to ensure clients achieve their desired outcomes
  • Develop and execute client engagement plans, including regular check-ins, business reviews, and ongoing communication to ensure clients are achieving their desired outcomes
  • Develop and manage client centric programs focused on improving the client journey
  • Successfully manage your book of business by ensuring each client achieves its business outcomes while maximizing client health
  • Proactively identify potential risks to client satisfaction and develop strategies to mitigate these risks
  • Collaborate with other departments, such as Sales, Product, and Technology to ensure client needs are met and feedback is incorporated into future product and service offerings
  • Advocate for clients internally and work to resolve any issues or concerns they may have
  • Analyze and report on client satisfaction and other key metrics, and using this information to drive continuous improvement
  • Maintain updated knowledge of Azalea Health's software products and services - with the ability to perform demonstrations of all Azalea products and services to clients as needed
  • Perform other duties as assigned

BACKGROUND AND SKILLS YOU WILL BRING...
  • Bachelor's degree in Business Administration, Business Management or related field or relevant equivalent experience required
  • 3-5 years of experience in SaaS Customer Success; 2+ years of experience in Healthcare IT, Customer Support required
  • Prior demonstrated experience with clinical and quality measure workflows
  • Prior Revenue Cycle Management experience preferred
  • Demonstrated results in driving customer adoption and advocacy
  • Ability to influence through persuasion, negotiation, and consensus building
  • Ability to juggle multiple projects and initiatives simultaneously and effectively collaborate across internal teams while working in a fast-paced environment
  • Excellent communication skills, both written and verbal, are essential, as is the ability to collaborate with other teams and stakeholders
  • Ability to travel up to 20%

SUCCESS LOOKS LIKE...
  • Being aggressive and taking initiative; we trust you to move the needle forward
  • Doing the job; outcomes are just as important as strategy
  • Being adaptable and amenable to meet the changes of a dynamic and evolving industry
  • Demonstrating humility; partnership and collaboration define who we are and how we operate
  • Tapping into your innovative side; conventional is not always correct

HOW WE INVEST IN YOU...
  • Competitive and comprehensive benefits: Coverage options to support the whole person, including full medical, dental, vision, telehealth, and life insurance
    • Generous employer sponsored subsidy towards employee's medical insurance premiums
    • Azalea Health covers 100% of the premiums for Life AD&D, Telehealth, and Long-Term Disability for all eligible full-time employees
  • Balance and flexibility: Simple Paid Time Off (PTO) options. You earn your time, use it as you choose.
  • Economic opportunity: Competitive total rewards package that offers competitive pay and advancement opportunities

Azalea Health's EEO Statement
Azalea Health is an Equal Opportunity Employer committed to creating a diverse and inclusive workforce where our employees excel based on merit, qualifications, knowledge, ability, and job performance. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and any other characteristics protected by federal, state, and local laws that make our employees unique.

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