Client Success Manager Jobs in Rochester, NH (NOW HIRING)

Empower Civil Construction Excellence as our next Training Specialist (AECO)!

Ready to revolutionize the heavy civil construction industry? As a Training Specialist with B2W Software, you will empower teams to master the Trimble ONE Platform, leveraging cutting-edge AI tools and expert instruction to drive digital transformation. Join us in a high-impact role where your expertise directly enables contractors to build safer, faster, and more sustainable infrastructure across North America.

About Us

Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress.

AECO: The Trimble AECO segment provides digital construction solutions that increase precision and productivity for Architecture, Engineering, Construction, and Operations.

What Makes This Role Great:

In this role, you will be the primary architect of client success, transforming how heavy civil construction companies operate by delivering specialized training on the B2W unified operational database. You will have the unique opportunity to influence product adoption across the industry, blending high-level presentation skills with 1-on-1 virtual coaching and hands-on site visits.

Key Exciting Responsibilities

• Spearhead the digital onboarding of new clients by delivering high-energy, interactive online and on-location software training.

• Architect comprehensive training curriculums, including CBTs and instructional videos, to simplify complex construction workflows.

• Command the stage at our annual User Conference, presenting innovative sessions that shape the future of the Trimble ONE Platform.

• Champion the use of AI tools in training environments to enhance learning efficiency and client problem-solving.

• Influence product development by synthesizing client feedback and identifying emerging industry trends from the field.
  

Essential Skills & Experience

• 2+ years of experience delivering software or technical training to diverse professional audiences.

• Proven ability to distill complex technical information into clear, actionable insights for construction stakeholders.

• Exceptional interpersonal skills with a talent for managing 1-on-1 virtual classroom dynamics and group presentations.

• Self-motivated professional capable of managing rigorous travel logistics and independent project schedules.

• Valid Passport and Driver's License for international travel to Canada and throughout the U.S.
  

Bonus Points For:

• Direct experience within the heavy civil construction or AECO industries.

• Familiarity with estimating, scheduling, or equipment maintenance software workflows.

• Advanced proficiency in AI-driven educational technologies or video content creation.
  

Logistics:

• Location: Portsmouth, NH (in-office)

• Travel Requirement: Up to 25% (U.S. and Canada)
  

Why You'll Love Working With Us

At Trimble, we're not just a company that "does good"-we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.

You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.

Collaborate with like-minded people: Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work.

Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers."

Software Trainer, Technical Instructor, Construction Technology, AECO, B2W Software, SaaS Training, Digital Transformation, Civil Construction, Training Specialist, EdTech.

Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.

Hiring Range

Pay Rate Type

Bonus Eligible?

Commission Eligible?

Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.

How to Apply: Please submit an online application for this position by clicking on the 'Apply Now' button located in this posting.

Application Deadline: Trimble accepts applications on an ongoing basis until the position is filled.

At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values-Belong, Innovate, and Grow-we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at https://investor.trimble.com, under "Corporate Governance."

Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.

Candidate Privacy Notices by Country

If you need assistance or would like to request an accommodation in connection with the application process, please contact careers@trimble.com.