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Client Success Manager Jobs in Rochester, NH (NOW HIRING)

Geskus

Client Experience Account Coordinator

Stratham, NH · Hybrid

$50K/yr

Create and manage production tasks related to additional prints, corrections, or special requests ... If you're ready to embark on an exciting journey with us and contribute to our growing success, we ...

Geskus

Client Experience Account Coordinator

Stratham, NH · On-site

$50K/yr

Create and manage production tasks related to additional prints, corrections, or special requests ... If you're ready to embark on an exciting journey with us and contribute to our growing success, we ...

defi AUTO LLC

Senior Client Executive

Concord, NH · On-site

$100K - $150K/yr

The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business ... Understand business problems, strategic objectives, competitive standing, and critical success ...

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See Rochester, NH salary details

$31.8K

$81.3K

$137K

How much do client success manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for client success manager in Rochester, NH is $81,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,200.00 and $96,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs
What job categories do people searching Client Success Manager jobs in Rochester, NH look for? The top searched job categories for Client Success Manager jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Client Success Manager jobs? Cities near Rochester, NH with the most Client Success Manager job openings:
Client Success Manager jobs near you
Account Manager East Region - Hospital & Healthcare

Account Manager East Region - Hospital & Healthcare

ESO

Portsmouth, NH • On-site

Full-time

Posted 18 days ago

Job description

We're always looking for talented Account Managers to grow our presence within healthcare and hospital systems across the Eastern United States. This is an evergreen posting - meaning we maintain an active pipeline of candidates for Account Manager roles as our business continues to grow. If you're driven by improving healthcare outcomes through technology, we'd love to connect.
About This Role
As an Account Manager at ESO supporting the Eastern Region, you will own the ongoing relationships and growth opportunities within our healthcare and hospital system client base. Your focus will be ensuring clients' continued success with ESO's platform while identifying upsell opportunities and deepening our integration within health networks, trauma centers, and hospital-based EMS programs.
This role reports to the Director of Sales.
What You'll Do
  • Manage a sales pipeline across a territory of named healthcare and hospital accounts throughout the Eastern United States.
  • Build and maintain relationships with key clinical and administrative decision makers across health systems, hospitals, and integrated care networks through consistent, meaningful engagement.
  • Educate clients and partners on ESO's healthcare data and quality management solutions through presentations, workflow demonstrations, and collaboration with clinical subject matter experts.
  • Develop and present tailored sales proposals that address each client's specific needs.
  • Accurately forecast sales opportunities and maintain a disciplined, data-driven pipeline.
  • Lead and support contract negotiations, driving opportunities to closure against a sales quota.
  • Work closely with stakeholders across both EMS and Fire sectors to ensure alignment and client success.

Who You Are
  • 2+ years of experience in a direct sales or account management role, ideally within healthcare or health IT.
  • Demonstrated ability to meet and exceed sales quotas.
  • An enterprise sales mentality - you navigate complex organizations and multi-stakeholder deals.
  • The drive and adaptability to thrive at a fast-growing company.
  • Bonus: Prior experience selling into hospitals, health systems, or clinical quality programs.
Why ESO
ESO is a leading data and software company at the intersection of emergency care and health systems. Our platform helps hospitals and healthcare organizations capture, analyze, and act on EMS data to improve patient outcomes. Account Managers in our Healthcare segment are integral to expanding that mission into new organizations and deeper relationships.
Interested in joining our talent community?
Submit your resume and a brief note about your background. Our recruiting team reviews submissions on an ongoing basis and will reach out when a role aligned with your experience becomes available.
About ESO
ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today's EMS agencies, fire departments, and hospitals. We're small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our offices across the US, Canada and Northern Ireland.
Are you ready to Make a Difference? At ESO, we believe in bringing your true self to work every single day. If you don't match all the qualifications on the job description, we encourage you to apply anyway! We are looking for passionate, innovative, and authentic people to help drive our mission.
All offers are contingent upon a successful background check.
ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity and affirmative action employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religion; race; national origin; political affiliation; sexual orientation; disability; veteran status; or other non-merit factor.
This is an evergreen posting. Submission does not indicate an immediate opening. ESO is an equal opportunity employer
Applicant Privacy Notice - please click here to review the privacy policy which details how your data is collected, used and protected.

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