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Client Success Manager Jobs in Rochester, MI (NOW HIRING)

aquent

Client Partner (Automotive)

Detroit, MI · On-site

Proven success managing and growing large enterprise accounts with complex stakeholder environments ... Client Satisfaction / NPS * Strategic Account Growth * Pipeline Health

Skill Corp

Client Partner (Automotive)

Warren, MI

$80K - $110K/yr

May 19, 2026 The Client Partner leads client growth focused on building long-term relationships ... Proven success managing and growing large enterprise accounts with complex stakeholder environments ...

Aquent

Client Partner (Automotive)

Warren, MI · On-site

$80K - $110K/yr

May 19, 2026 The Client Partner leads client growth focused on building long-term relationships ... Proven success managing and growing large enterprise accounts with complex stakeholder environments ...

Signal Advisors

Director of Advisor Success

Detroit, MI · On-site

Experience in onboarding, client success, or relationship management roles * Ability to juggle multiple tasks, priorities, and communications effectively * Familiarity with marketing, branding, and ...

Healthrise

Operations Lieutenant

Farmington, MI · On-site

Step into client-facing roles as needed, serving as interim client success manager, operational liaison, or executive escalation point when capacity or continuity is at risk. * Participate in or lead ...

Robert Half

Corporate Recruiter

Farmington Hills, MI · On-site

$70K - $95K/yr

... client success * Diverse workload supporting internal hiring, contractor recruiting, and client ... Manage full-cycle recruiting for internal professional and leadership positions * Recruit ...

Pwc

MDM Senior Architect-Senior Manager

Detroit, MI · On-site

$124K - $280K/yr

You utilize your proficiency in MDM platforms and data management to drive client success and develop top-performing, diverse teams. Responsibilities - Architect and manage master data management ...

Autodesk

Senior Technical Account Manager

Novi, MI

... Success , une equipe qui valorise le developpement professionnel et recompense la haute performance. Le groupe Technical Account Management a la responsabilite de l'experience de support client et a ...

Future Energy

Revenue Marketing Manager

Troy, MI · On-site

Partners with Client Success and Sales to drive adoption of CME Pro features and add-on services. Treats Zoho CRM as a revenue engine-not a database. Responsibility #2- Strategy & Planning Develops ...

Future Energy

Revenue Marketing Manager

Troy, MI · On-site

Partners with Client Success and Sales to drive adoption of CME Pro features and add-on services. Treats Zoho CRM as a revenue enginenot a database. Responsibility #2- Strategy & Planning Develops ...

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Showing results 1-20

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Rochester, MI

Client Success Manager information

See Rochester, MI salary details

$29.9K

$76.5K

$128.9K

How much do client success manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for client success manager in Rochester, MI is $76,457.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,800.00 and $91,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs
What job categories do people searching Client Success Manager jobs in Rochester, MI look for? The top searched job categories for Client Success Manager jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Client Success Manager jobs? Cities near Rochester, MI with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Rochester, MI as of June 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $76,457 per year, or $36.8 per hour.
Client Partner (Automotive)

Client Partner (Automotive)

aquent

Detroit, MI • On-site

Other

Posted 23 days ago

Job description

The Client Partner leads client growth focused on building long-term relationships, creating meaningful value for customers, and driving profitable growth. You will partner with some of the world’s largest brands, helping them solve workforce, recruiting, and business challenges through consultative, tech-forward solutions.

This role is responsible for growing strategic accounts by developing deep relationships with senior leaders across Marketing, Creative, Procurement, HR, and Talent organizations. You will lead conversations that uncover opportunities, shape solutions, and position Aquent as a trusted business partner — not just a staffing provider.

Success in this role requires strong business judgment, curiosity, and the ability to combine relationship-building with data, technology, and AI-enabled capabilities to improve how we sell, deliver, and operate. You are energized by building partnerships, navigating complex organizations, and creating growth opportunities for both clients and Aquent.

What You’ll DoClient Leadership & Growth

  • Build trusted relationships with senior decision-makers across assigned enterprise accounts, including Marketing, Procurement, HR, Talent, and business leadership teams.

  • Develop account strategies that deepen partnerships, expand service adoption, and create long-term client value.

  • Identify and pursue new opportunities across existing accounts by understanding client priorities, organizational challenges, and future business needs.

  • Lead consultative conversations that position Aquent’s staffing, workforce, and technology-enabled solutions in a differentiated and compelling way.

  • Drive growth through a combination of strong relationship management, strategic thinking, and disciplined execution.

  • Partner closely with Recruiting, Operations, Marketing, Finance, Product, and Legal teams to deliver seamless client experiences and tailored solutions.

  • Lead client presentations, business reviews, and strategic discussions with confidence, clarity, and strong storytelling.

  • Navigate procurement processes, contract discussions, and complex stakeholder environments effectively.

Business & Financial Leadership

  • Manage your business balancing growth, profitability, client health, and long-term value creation.

  • Use data, market insights, and financial metrics to guide decisions, prioritize opportunities, and improve performance.

  • Continuously look for ways to improve how we work, leveraging AI, technology, and automation to create better outcomes 

  • Act quickly to address challenges, remove obstacles, and maintain strong client satisfaction and retention.

QualificationsExperience

  • 5–10 years of consultative sales or business development experience within staffing, workforce solutions, professional services, or related industries.

  • Proven success managing and growing large enterprise accounts with complex stakeholder environments and longer sales cycles.

  • Experience building relationships with senior leaders and navigating matrixed organizations.

  • Strong track record driving revenue growth, expanding client partnerships, and identifying new business opportunities.

  • Experience within digital, marketing, creative, or technology-related industries preferred.

  • Familiarity with MSP environments, procurement-led sales cycles, and enterprise account strategy.

  • Experience leveraging technology, data, and AI tools to improve sales effectiveness and client outcomes preferred.

Skills & Capabilities

  • Strong consultative selling and relationship-building skills.

  • Business and financial acumen with the ability to understand client business drivers and financial impact.

  • Strong communication and presentation skills with the ability to influence senior stakeholders.

  • Highly capable working with data to understand problems and guide decision making

  • Skilled at navigating ambiguity, solving problems, and adapting quickly in a fast-changing environment.

  • Highly collaborative with the ability to influence across teams and functions.

Core Attributes

  • Curious and growth-oriented

  • Strong business judgment

  • Client-focused

  • Collaborative and accountable

  • Tech-forward and AI curious

  • Analytical and data-informed

  • Comfortable leading through change

Success Measures

  • GP Growth

  • Handshakes 

  • Client Retention & Expansion

  • Client Satisfaction / NPS

  • Strategic Account Growth

  • Pipeline Health 

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