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Client Success Manager Jobs in Rochester, MI (NOW HIRING)

The Brewer Agency

Client Success Advisor

Troy, MI · On-site +1

$100K/yr

Manage client interactions efficiently and ensure accurate documentation and thorough follow-up. * Collaboration: Work closely with team members to contribute to collective success. * Ethics: Uphold ...

Navari

Client Success Specialist

Royal Oak, MI · On-site

$48K - $60K/yr

Client Relationship Management: Build and maintain strong relationships with clients, acting as the ... Proficiency in methods to measure client support and success and identify areas for improvement.

Navari

Client Success Specialist

Royal Oak, MI · On-site

Full Remote - FL, IL, KS, MI, OH, PA, TX, UT, WI only POSITION SUMMARY The Client Success ... Manage documenting all client interactions within the Customer Service Management (CRM) * Be ...

Brkthru

Director of Client Success

Southfield, MI · On-site

$80K - $120K/yr

Our mission is to be the preferred partner of local advertisers and agencies, creating and managing ... The Director of Client Success (CSD) reports to the Regional Director (RD) of Client Success.

Realtime Robotics

Customer Success Manager

Detroit, MI · On-site

We are looking for a Customer Success Program Manager to serve as the critical link between our customers and internal teams. In this role, you will own the end-to-end coordination of customer-driven ...

Realtime Robotics

Customer Success Manager

Detroit, MI · On-site

We are looking for a Customer Success Program Manager to serve as the critical link between our customers and internal teams. In this role, you will own the end-to-end coordination of customer-driven ...

Autodesk

Business Customer Success Manager

Novi, MI · On-site

$72K - $128K/yr

... Client Services, serving as thevoice of the customer and ensuring long-term customer health ... Up to 5 years of experience in Customer Success, Account Management, Sales, Renewals, or other ...

Autodesk

Business Customer Success Manager

Novi, MI · On-site

$72K - $128K/yr

... Client Services, serving as thevoice of the customer and ensuring long-term customer health ... Up to 5 years of experience in Customer Success, Account Management, Sales, Renewals, or other ...

Autodesk

Business Customer Success Manager

Novi, MI · On-site

$72K - $128K/yr

... Success Manager (CSM) plays a strategic role in driving measurable business outcomes for Autodesk ... Client Services, serving as the voice of the customer and ensuring long-term customer health.

UVeye

Strategic Customer Success Manager

Detroit, MI · Remote

We're looking for a Strategic Dealer Customer Success Manager to lead execution across a portfolio of six enterprise dealer groups in Michigan and the surrounding area, representing some of the most ...

UVeye

Strategic Customer Success Manager

Detroit, MI · On-site +1

$110K - $130K/yr

We're looking for a Strategic Dealer Customer Success Manager to lead execution across a portfolio of six enterprise dealer groups in Michigan and the surrounding area, representing some of the most ...

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Showing results 21-40

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Rochester, MI

Client Success Manager information

See Rochester, MI salary details

$29.9K

$76.5K

$128.9K

How much do client success manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for client success manager in Rochester, MI is $76,457.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,800.00 and $91,100.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in Rochester, MI look for?

The top searched job categories for Client Success Manager jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Client Success Manager jobs?

Cities near Rochester, MI with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Rochester, MI as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Contract, and 1% Nights. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $76,457 per year, or $36.8 per hour.

Client Success Advisor

The Brewer Agency

Troy, MI • On-site, Remote

$100K/yr

Full-time

Posted 4 days ago

Job description

Why Choose The Brewer Agency?

  • Unlimited Earnings Potential: First year agents average $50,000-$75,000/year, with top performers reaching $100,000 in their first year.
  • Ultimate Flexibility: Work remotely from anywhere, set your own schedule, and enjoy a true work-life balance
  • Proven Success System: Comprehensive training, mentorship, and tools to help you succeed from day one
  • Empowering Culture: At The Brewer Agency, we empower individuals to achieve their financial goals while enjoying the freedom and flexibility they deserve. We're a leading firm known for our client-centric approach, cutting-edge technology, and supportive team environment. We're a supportive community of professionals committed to helping clients secure their futures. Our team is dedicated to creating a supportive environment where everyone can find success and growth. We are motivated individuals with a gritty business-like mentality.

About the Role:

As a Client Success Advisor, you'll build relationships with clients, educate them, and provide exceptional customer service. You will be integral in helping clients find solutions while meeting their unique needs while working in a supportive, collaborative remote work environment. We're looking for individuals interested in leadership roles within our agency. This is an ideal role for someone who genuinely cares for others, has exceptional communication skills, and is committed to upholding the highest standards of integrity.

Your Responsibilities:

  • Client Engagement: Build strong relationships with clients, understand their needs, and provide tailored solutions.
  • Education: Educate clients on options and help them make informed decisions that best protect their loved ones.
  • Customer Service: Deliver exceptional customer service throughout the sales process, supporting client goals.
  • Organization: Manage client interactions efficiently and ensure accurate documentation and thorough follow-up.
  • Collaboration: Work closely with team members to contribute to collective success.
  • Ethics: Uphold the highest ethical standards demonstrating integrity in all interactions.
  • Leadership (Optional): For those interested, contribute to team growth and take on leadership roles mentoring and inspiring others.

Ideal Candidate Profile:

  • Communication Skills: Excellent verbal and written communication abilities.
  • Compassion: A genuine desire to help others.
  • Integrity: A commitment to ethical practices.
  • Attention to Detail: A meticulous approach to managing client interactions.
  • Team Player: A collaborative and supportive attitude.
  • Work Ethic: A strong drive to achieve goals.
  • Leadership Potential: A desire to grow within the company and take on leadership roles mentoring and inspiring others.

Qualifications:

  • Reside in the United States
  • US Citizen or Legal/Permanent Resident
  • Possess a strong work ethic and a desire to succeed

What We Offer:

  • Flexibility: Flexible remote work environment balancing professional and personal responsibilities.
  • Development: Ongoing training and development opportunities.
  • Leadership: Opportunities for career advancement with clear pathways for growth.
  • Culture: A supportive and positive team culture that values you, and rewards and recognizes your efforts.

Ready to Unlock Your Full Potential?

Take the first step toward your six-figure career today! Submit your resume and a brief note on why you’re the perfect fit. We’ll reach out to schedule an interview.

Don’t wait! Your future starts now!

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