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Client Success Manager Jobs in Lancaster, SC (NOW HIRING)

Central BDC Enterprises LLC

VP of Client Success

Monroe, NC · On-site

$131K - $168K/yr

Build and manage the technical support function, including response standards, escalation paths ... Develop the customer success team into a proactive, account-managing organization that drives ...

Paymentus

Technical Client Manager

Charlotte, NC · On-site

Client Success: 3+ years in a technical or analytical client-facing role, with experience presenting to management and clients. Technical Skills * Advanced Excel Skills: Must be proficient with Pivot ...

PYA P C

Tax Manager

Charlotte, NC · On-site

$103K - $135K/yr

A Tax Manager with PYA is responsible for overseeing tax compliance, planning, and consulting ... Work with industry leaders who are committed to professional growth and client success

PYA P C

Tax Senior Manager

Charlotte, NC · On-site

A Tax Senior Manager with PYA is responsible for overseeing tax compliance, planning, and ... Work with industry leaders who are committed to professional growth and client success

PYA P C

Tax Senior Manager

Charlotte, NC · On-site

A Tax Senior Manager with PYA is responsible for overseeing tax compliance, planning, and ... Work with industry leaders who are committed to professional growth and client success

LPL Financial

Manager, Client Compensation

Fort Mill, SC · On-site +1

$76K - $127K/yr

Job Overview: The Manager - Client Compensation leads a team of 10 to 12 people who support ... Additionally, LPL Total Rewards package is highly competitive, designed to support your success at ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Lancaster, SC

Client Success Manager information

See Lancaster, SC salary details

$27.7K

$70.8K

$119.4K

How much do client success manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for client success manager in Lancaster, SC is $70,842.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,700.00 and $84,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What job categories do people searching Client Success Manager jobs in Lancaster, SC look for? The top searched job categories for Client Success Manager jobs in Lancaster, SC are:
What cities near Lancaster, SC are hiring for Client Success Manager jobs? Cities near Lancaster, SC with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Lancaster, SC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $70,842 per year, or $34.1 per hour.

Travel Client Success Specialist

Hopesglobalgetaways

Rock Hill, SC • Remote

Full-time

Re-posted 22 days ago

Job description

Position Overview

We\'re currently expanding our remote client experience team and are looking for enthusiastic individuals to join us as Travel Client Success Specialist. In this role, you\'ll support travelers throughout their planning journey by helping organize trip details, sharing helpful updates, and ensuring each stage of the preparation process stays clear and on track.

This opportunity is a great match for people who enjoy working with clients, managing coordination tasks, and contributing to smooth and positive travel experiences while working independently from home. Training resources and guided onboarding are included from the start—no prior travel background is required.

What You\'ll Do
  • Communicate with clients to learn about travel goals, timelines, and preferred destinations
  • Assist with coordinating key trip components such as lodging, transportation arrangements, and activities
  • Help monitor reservation progress and provide planning status updates
  • Review available destination services through approved partner platforms
  • Respond to client questions across email, phone, and secure messaging systems
  • Support itinerary revisions and service requests when adjustments are needed
  • Keep coordination records accurate and organized within internal tools
  • Participate in virtual onboarding sessions and skill-building workshops
Why Applicants Are Choosing This Opportunity
  • 100% remote work environment
  • Flexible scheduling designed for independent workflow
  • Guided onboarding with step-by-step support
  • Access to established travel coordination systems
  • Ongoing learning resources and mentorship support
  • Eligibility for travel-related incentive and recognition programs
  • Pathways to grow into expanded planning or advisory-level responsibilities
Ideal Candidate Profile
  • Clear and professional communication skills
  • Strong organizational habits and attention to detail
  • Comfortable working in a virtual setting
  • Able to manage multiple coordination tasks independently
  • Familiar with standard computer platforms and online communication tools
  • Customer service, hospitality, scheduling, or administrative experience is helpful but not required
  • Must be 18 years of age or older
  • Applicants must be authorized to work within the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions

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