As a Client Success Manager, you'll be instrumental in managing a portfolio of 25-30 commercial clients, overseeing their journey post-onboarding. Your focus will be on ensuring client retention ...
As a Client Success Manager, you'll be instrumental in managing a portfolio of 25-30 commercial clients, overseeing their journey post-onboarding. Your focus will be on ensuring client retention ...
As a Client Success Manager, you'll be instrumental in managing a portfolio of 25-30 commercial clients, overseeing their journey post-onboarding. Your focus will be on ensuring client retention ...
As a Client Success Manager, you'll be instrumental in managing a portfolio of 25-30 commercial clients, overseeing their journey post-onboarding. Your focus will be on ensuring client retention ...
Cash Balance Client Success Manager
Sandy, UT · On-site +1
Cash Balance Client Success Manager Job Type: Full-time Pay: Salary Location: United States (Remote) Who We're Looking For: We're searching for someone who is organized, personable, and highly detail ...
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Cash Balance Client Success Manager
Sandy, UT · On-site +1
Cash Balance Client Success Manager Job Type: Full-time Pay: Salary Location: United States (Remote) Who We're Looking For: We're searching for someone who is organized, personable, and highly detail ...
Job Summary We're seeking a Client Success Operations Manager to build the systems, processes, and insights that power Strider's client success organization. You'll own the operational backbone of ...
Job Summary We're seeking a Client Success Operations Manager to build the systems, processes, and insights that power Strider's client success organization. You'll own the operational backbone of ...
Client Success Data & Integrations Manager Location: Corporate Office - SLC - Hybrid (Mon-Wed in office, Thu-Fri remote) Department: Client Success Reports To: Director, Client Data Management Role ...
Client Success Data & Integrations Manager Location: Corporate Office - SLC - Hybrid (Mon-Wed in office, Thu-Fri remote) Department: Client Success Reports To: Director, Client Data Management Role ...
Ensure client adoption of Clozd software and key win-loss findings. * Manage the commercial ... Prior experience in a Customer Success or Account Management role * Demonstrated experience in ...
Ensure client adoption of Clozd software and key win-loss findings. * Manage the commercial ... Prior experience in a Customer Success or Account Management role * Demonstrated experience in ...
Client Success Program Manager
Lehi, UT · On-site
Ensure client adoption of Clozd software and key win-loss findings. * Manage the commercial ... Prior experience in a Customer Success or Account Management role * Demonstrated experience in ...
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Client Success Program Manager
Lehi, UT · On-site
Ensure client adoption of Clozd software and key win-loss findings. * Manage the commercial ... Prior experience in a Customer Success or Account Management role * Demonstrated experience in ...
Client Success Program Manager
Lehi, UT · On-site
Ensure client adoption of Clozd software and key win-loss findings. * Manage the commercial ... Prior experience in a Customer Success or Account Management role * Demonstrated experience in ...
Client Success Program Manager
Lehi, UT · On-site
Ensure client adoption of Clozd software and key win-loss findings. * Manage the commercial ... Prior experience in a Customer Success or Account Management role * Demonstrated experience in ...
Director, Client Data Management Role Overview The Lead Invoice Integration Professional serves as a senior member of the Invoice Integration Team in Client Success, supporting electronic invoicing ...
Posted today
Director, Client Data Management Role Overview The Lead Invoice Integration Professional serves as a senior member of the Invoice Integration Team in Client Success, supporting electronic invoicing ...
Posted today
Director, Client Data Management Role Overview The Lead Invoice Integration Professional serves as a senior member of the Invoice Integration Team in Client Success, supporting electronic invoicing ...
Director, Client Data Management Role Overview The Lead Invoice Integration Professional serves as a senior member of the Invoice Integration Team in Client Success, supporting electronic invoicing ...
Director, Client Data Management Role Overview The Lead Invoice Integration Professional serves as a senior member of the Invoice Integration Team in Client Success, supporting electronic invoicing ...
Posted today
Director, Client Data Management Role Overview The Lead Invoice Integration Professional serves as a senior member of the Invoice Integration Team in Client Success, supporting electronic invoicing ...
Posted today
Ensure client adoption of Clozd software and key win-loss findings. * Manage the commercial ... Prior experience in a Customer Success or Strategic Account Management role * Demonstrated ...
Quick apply
Ensure client adoption of Clozd software and key win-loss findings. * Manage the commercial ... Prior experience in a Customer Success or Strategic Account Management role * Demonstrated ...
Maintain detailed records of client interactions, notes, and next steps using CRM and ClickUp ... Customer Success Operations (10%): * Partner with Operations to prioritize process improvement ...
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Maintain detailed records of client interactions, notes, and next steps using CRM and ClickUp ... Customer Success Operations (10%): * Partner with Operations to prioritize process improvement ...
Ensure client adoption of Clozd software and key win-loss findings. * Manage the commercial ... Prior experience in a Customer Success or Strategic Account Management role * Demonstrated ...
Ensure client adoption of Clozd software and key win-loss findings. * Manage the commercial ... Prior experience in a Customer Success or Strategic Account Management role * Demonstrated ...
Ensure client adoption of Clozd software and key win-loss findings. * Manage the commercial ... Prior experience in a Customer Success or Strategic Account Management role * Demonstrated ...
Ensure client adoption of Clozd software and key win-loss findings. * Manage the commercial ... Prior experience in a Customer Success or Strategic Account Management role * Demonstrated ...
Customer Success Manager
Lehi, UT · On-site
Join Motivosity as a Customer Success Manager Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time to join.
Customer Success Manager
Lehi, UT · On-site
Join Motivosity as a Customer Success Manager Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time to join.
Customer Success Manager
Lehi, UT · Hybrid
$65K - $95K/yr
Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...
Customer Success Manager
Lehi, UT · Hybrid
$65K - $95K/yr
Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...
Customer Success Manager
Lehi, UT · On-site
$65K - $95K/yr
Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...
Customer Success Manager
Lehi, UT · On-site
$65K - $95K/yr
Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...
Customer Success Manager
Lehi, UT · On-site
$65K - $95K/yr
Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...
Quick apply
Customer Success Manager
Lehi, UT · On-site
$65K - $95K/yr
Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...
Customer Success Manager
South Jordan, UT · On-site
Customer Success Manager | Full Time, In-Person, South Jordan, UT Lumion is a leader in innovative tuition solutions, providing advanced software and comprehensive servicing for educational ...
Customer Success Manager
South Jordan, UT · On-site
Customer Success Manager | Full Time, In-Person, South Jordan, UT Lumion is a leader in innovative tuition solutions, providing advanced software and comprehensive servicing for educational ...
Client Success Manager information
See Draper, UT salary details
$30.4K - $39.5K
4% of jobs
$39.5K - $48.7K
10% of jobs
$55K is the 25th percentile. Wages below this are outliers.
$48.7K - $57.8K
16% of jobs
$57.8K - $66.9K
15% of jobs
The median wage is $70.4K / yr.
$66.9K - $76.1K
14% of jobs
$76.1K - $85.2K
14% of jobs
$87.7K is the 75th percentile. Wages above this are outliers.
$85.2K - $94.3K
10% of jobs
$94.3K - $103.5K
10% of jobs
$103.5K - $112.6K
4% of jobs
$112.6K - $121.7K
2% of jobs
$121.7K - $130.9K
2% of jobs
$30.4K
$77.7K
$130.9K
How much do client success manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?
What is a client success manager?
How does a client success manager typically collaborate with other departments to ensure client satisfaction?
What is the difference between Client Success Manager vs Account Manager?
| Aspect | Client Success Manager | Account Manager |
|---|---|---|
| Primary Focus | Ensuring client satisfaction, onboarding, and long-term success | Managing client accounts, upselling, and renewals |
| Work Environment | Proactive engagement, strategic planning | Relationship management, sales-oriented |
| Required Skills | Communication, problem-solving, customer-centric | Sales, negotiation, relationship building |
While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.
What does a client success manager do?

Job description
As a Client Success Manager, you'll be instrumental in managing a portfolio of 25-30 commercial clients, overseeing their journey post-onboarding. Your focus will be on ensuring client retention, driving platform adoption, and identifying opportunities for growth. If you're adept at building strategic relationships, leveraging data to inform client strategies, and proactively addressing challenges in a fast-paced SaaS environment, we encourage you to apply.
What you will do:
- Manage a book of 25-30 commercial clients with contract values ranging from $70K-$150K
- Own client relationships post-onboarding, focusing on retention, adoption, and growth
- Conduct QBRs and strategic touchpoints that align Awardco's value to client's business goals
- Partner with Sales and Renewals team on renewal and upsell opportunities
- Identify risks early and proactively build mitigation strategies
- Leverage platform data to inform client strategy and measure success
- Educate clients on best practices, platform features, and program improvements
- Work cross-functionally with Product, Support, and Engineering to resolve client challenges
- Track client activity and health using Salesforce and ChurnZero
- Deliver an exceptional customer experience rooted in responsiveness and value
- 2-3 years of experience in Customer Success, Account Management, or a related client-facing role in a SaaS environment.
- Bachelor's degree or equivalent experience
- Proven success managing 20-30 B2B accounts with ACVs of $70K-$150K
- Strong verbal and written communication skills with executive presence
- Proficiency in Salesforce, ChurnZero (or a similar CS platform), and Google Workspace
- Ability to work independently, prioritize tasks, and own outcomes
- Experience Leading client strategy sessions like QBRs and check-ins
- Experience driving renewals and expansions alongside a sales partner
- Experience working cross-functionally to resolve client issues and escalate feedback
- Experience analyzing data and presenting actionable insights
- Proactive, strategic thinker with a bias for action
- Naturally curious and always looking to improve
- Strong sense of accountability and ownership
- Confident, coachable, and thrives in a fast-moving environment.
- We have a revolutionary, client-approved product.
- One of the fastest growing companies in the nation: 3x Inc. 500, 2x Deloitte Technology Fast 500, 2x Mountain West Capital Network Fast 100, 3x Fast 50 (Utah Business), and 3x UV50 Fastest Growing Companies (BusinessQ), to name just a few.
- Great Place to Work certified, ranked in Inc. Best Workplaces, one of the Best and Brightest companies to work for, and ranked on the Salt Lake Tribune's Top Workplaces.
- Backed by renowned investors, both local and national.
Awardco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Disclaimer: Please be aware that all official communication regarding your application will only come from an email address ending in @awardco.com. If you receive any communication from a different domain, it may be fraudulent, and we encourage you to report it.