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Client Success Manager Jobs in Draper, UT (NOW HIRING)

As a Client Success Manager, you'll be instrumental in managing a portfolio of 25-30 commercial clients, overseeing their journey post-onboarding. Your focus will be on ensuring client retention ...

As a Client Success Manager, you'll be instrumental in managing a portfolio of 25-30 commercial clients, overseeing their journey post-onboarding. Your focus will be on ensuring client retention ...

Cash Balance Client Success Manager Job Type: Full-time Pay: Salary Location: United States (Remote) Who We're Looking For: We're searching for someone who is organized, personable, and highly detail ...

Ensure client adoption of Clozd software and key win-loss findings. * Manage the commercial ... Prior experience in a Customer Success or Account Management role * Demonstrated experience in ...

Ensure client adoption of Clozd software and key win-loss findings. * Manage the commercial ... Prior experience in a Customer Success or Account Management role * Demonstrated experience in ...

Ensure client adoption of Clozd software and key win-loss findings. * Manage the commercial ... Prior experience in a Customer Success or Account Management role * Demonstrated experience in ...

Join Motivosity as a Customer Success Manager Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time to join.

Customer Success Manager

Lehi, UT · Hybrid

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

Customer Success Manager

Lehi, UT · On-site

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

Customer Success Manager

Lehi, UT · On-site

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

Customer Success Manager | Full Time, In-Person, South Jordan, UT Lumion is a leader in innovative tuition solutions, providing advanced software and comprehensive servicing for educational ...

Showing results 21-40

Client Success Manager information

See Draper, UT salary details

$30.4K

$77.7K

$130.9K

How much do client success manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client success manager in Draper, UT is $77,652.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,600.00 and $92,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What job categories do people searching Client Success Manager jobs in Draper, UT look for? The top searched job categories for Client Success Manager jobs in Draper, UT are:
What cities near Draper, UT are hiring for Client Success Manager jobs? Cities near Draper, UT with the most Client Success Manager job openings:
Infographic showing various Client Success Manager job openings in Draper, UT as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $77,652 per year, or $37.3 per hour.

Commercial Client Success Manager

Awardco

Lindon, UT • On-site

Full-time

Re-posted yesterday


Job description

Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As one of the fastest-growing companies in the employee experience industry, our mission is to help employees love what they do, love where they work, and get recognized for their efforts-especially our own employees! And as winners of Glassdoor's Best Places to Work, Best in Brightest in the Nation, and Great Place to Work, we do much more than talk the talk.
As a Client Success Manager, you'll be instrumental in managing a portfolio of 25-30 commercial clients, overseeing their journey post-onboarding. Your focus will be on ensuring client retention, driving platform adoption, and identifying opportunities for growth. If you're adept at building strategic relationships, leveraging data to inform client strategies, and proactively addressing challenges in a fast-paced SaaS environment, we encourage you to apply.
What you will do:
  • Manage a book of 25-30 commercial clients with contract values ranging from $70K-$150K
  • Own client relationships post-onboarding, focusing on retention, adoption, and growth
  • Conduct QBRs and strategic touchpoints that align Awardco's value to client's business goals
  • Partner with Sales and Renewals team on renewal and upsell opportunities
  • Identify risks early and proactively build mitigation strategies
  • Leverage platform data to inform client strategy and measure success
  • Educate clients on best practices, platform features, and program improvements
  • Work cross-functionally with Product, Support, and Engineering to resolve client challenges
  • Track client activity and health using Salesforce and ChurnZero
  • Deliver an exceptional customer experience rooted in responsiveness and value
What you will bring:
  • 2-3 years of experience in Customer Success, Account Management, or a related client-facing role in a SaaS environment.
  • Bachelor's degree or equivalent experience
  • Proven success managing 20-30 B2B accounts with ACVs of $70K-$150K
  • Strong verbal and written communication skills with executive presence
  • Proficiency in Salesforce, ChurnZero (or a similar CS platform), and Google Workspace
  • Ability to work independently, prioritize tasks, and own outcomes
  • Experience Leading client strategy sessions like QBRs and check-ins
  • Experience driving renewals and expansions alongside a sales partner
  • Experience working cross-functionally to resolve client issues and escalate feedback
  • Experience analyzing data and presenting actionable insights
  • Proactive, strategic thinker with a bias for action
  • Naturally curious and always looking to improve
  • Strong sense of accountability and ownership
  • Confident, coachable, and thrives in a fast-moving environment.
Why Awardco:
  • We have a revolutionary, client-approved product.
  • One of the fastest growing companies in the nation: 3x Inc. 500, 2x Deloitte Technology Fast 500, 2x Mountain West Capital Network Fast 100, 3x Fast 50 (Utah Business), and 3x UV50 Fastest Growing Companies (BusinessQ), to name just a few.
  • Great Place to Work certified, ranked in Inc. Best Workplaces, one of the Best and Brightest companies to work for, and ranked on the Salt Lake Tribune's Top Workplaces.
  • Backed by renowned investors, both local and national.

Awardco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Disclaimer: Please be aware that all official communication regarding your application will only come from an email address ending in @awardco.com. If you receive any communication from a different domain, it may be fraudulent, and we encourage you to report it.