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Client Success Manager Jobs in Decatur, AL (NOW HIRING)

SMX

Senior Cloud Engineer (4675)

Huntsville, AL

$55 - $73.50/hr

... communication, client success, and measurable results, aligning with the essential duties and ... Risk Management Framework (RMF), and Secure Cloud Computing Architecture (SCCA) * Skills in ...

SMX

Cloud Engineer (4817)

Huntsville, AL

$55 - $73.50/hr

... communication, client success, and measurable results, aligning with the essential duties and ... Risk Management Framework (RMF), and Secure Cloud Computing Architecture (SCCA) * Skills in ...

SMX

Junior Cloud Engineer (4818)

Huntsville, AL

... communication, client success, and measurable results, aligning with the essential duties and ... Risk Management Framework (RMF), and Secure Cloud Computing Architecture (SCCA) * Skills in ...

SMX

Senior Cloud Engineer (4675)

Huntsville, AL · On-site

$87K - $146K/yr

... communication, client success, and measurable results, aligning with the essential duties and ... Risk Management Framework (RMF), and Secure Cloud Computing Architecture (SCCA) * Skills in ...

SMX

Junior Cloud Engineer (4818)

Huntsville, AL · On-site

$60K - $101K/yr

... communication, client success, and measurable results, aligning with the essential duties and ... Risk Management Framework (RMF), and Secure Cloud Computing Architecture (SCCA) * Skills in ...

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Showing results 21-40

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Decatur, AL

Client Success Manager information

See Decatur, AL salary details

$30.5K

$77.9K

$131.2K

How much do client success manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client success manager in Decatur, AL is $77,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $92,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What job categories do people searching Client Success Manager jobs in Decatur, AL look for? The top searched job categories for Client Success Manager jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Client Success Manager jobs? Cities near Decatur, AL with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Decatur, AL as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $77,869 per year, or $37.4 per hour.

CMMC Compliance Specialist

On Call Computer Solutions LLC

Huntsville, AL • On-site, Remote

$90K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

CMMC Compliance Specialist (NIST SP 800-171)
Job Type: Full-time
Join One of the Nation's Leaders in Defense Contractor Cybersecurity
Since opening in 2003, On Call Computer Solutions has become a nationwide leader in cybersecurity, compliance, and managed IT services for Department of Defense contractors. We help organizations across the United States successfully meet the stringent cybersecurity requirements of DFARS, NIST SP 800-171, CMMC 2.0, and related federal regulations.
Are you looking to continue your career as a Compliance Specialist where you can make a meaningful impact by helping organizations protect Controlled Unclassified Information (CUI) and achieve regulatory compliance?
Would you like to join an award-winning nationwide team that consistently delivers exceptional customer satisfaction while working alongside some of the industry's most experienced cybersecurity professionals?
Do you want access to industry-leading tools, paid certifications, ongoing professional development, and a collaborative team committed to technical excellence?
If you're looking for a long-term career with a rapidly growing cybersecurity company where your expertise matters and your career can continue to grow, we'd love to meet you.
Position Overview
We are seeking a highly qualified CMMC Compliance Specialist to serve as a trusted compliance advisor for Department of Defense contractors. In this role, you will function as a virtual Compliance Officer for assigned clients, helping them build, maintain, and continuously improve their cybersecurity compliance programs.
You will guide organizations through every phase of the compliance lifecycle-from initial gap assessments and remediation planning to audit readiness and ongoing compliance management-while providing strategic guidance on CMMC, NIST SP 800-171, DFARS, and related federal cybersecurity requirements.
Primary Responsibilities
Compliance Consulting
  • Serve as the designated compliance advisor for assigned client organizations.
  • Interpret and apply:
    • NIST SP 800-171
    • DFARS 252.204-7012
    • CMMC 2.0 Level 1 & Level 2 requirements
    • SPRS scoring and submissions
  • Guide clients through gap assessments, remediation planning, implementation, and certification readiness.
  • Assist clients with developing and maintaining:
    • System Security Plans (SSPs)
    • Plans of Action & Milestones (POA&Ms)
    • Security policies and procedures
    • Compliance documentation and evidence
Client Success & Advisory
  • Conduct recurring compliance strategy meetings with clients.
  • Review implementation progress and validate remediation efforts.
  • Serve as the primary compliance contact throughout the client engagement.
  • Translate complex regulatory requirements into practical business and technical recommendations.
  • Collaborate with client leadership, IT teams, and security personnel to implement compliant solutions.
  • Support clients before, during, and after assessments.
Documentation & Reporting
  • Prepare professional assessment reports and executive summaries.
  • Maintain accurate compliance documentation and audit evidence.
  • Track compliance milestones and client deliverables.
  • Ensure documentation aligns with federal requirements and industry best practices.
Training & Education
  • Deliver cybersecurity awareness and compliance training for client personnel.
  • Educate organizations on evolving CMMC and NIST requirements.
  • Help clients understand how cybersecurity controls support their business operations.
Ongoing Compliance Management
  • Conduct monthly compliance reviews.
  • Monitor regulatory updates affecting Department of Defense contractors.
  • Assist clients with annual self-assessments and SPRS submissions.
  • Support audit readiness initiatives.
  • Coordinate with C3PAOs, government auditors, and other stakeholders as necessary.
Minimum Qualifications
Required
  • Current CMMC Certified Practitioner (CP) certification or higher
  • Ability to obtain CMMC CCP or CCA within 90 days if not already certified
  • 3+ years of experience in cybersecurity, information assurance, risk management, or compliance
  • Experience working with:
    • NIST SP 800-171
    • DFARS 252.204-7012
    • CMMC
  • Experience supporting Department of Defense contractors or federal compliance programs
  • Strong written and verbal communication skills
  • Ability to manage multiple client engagements simultaneously
  • Excellent organizational and project management skills
Preferred Qualifications
  • CMMC CCP (OK If In Progress)
  • CMMC CCA (OK If In Progress)
  • Security+
  • Experience working within a Managed Service Provider (MSP)
  • Experience serving as a vCISO or virtual Compliance Officer
  • Experience with vulnerability assessments, risk assessments, and security audits
  • Understanding of federal contracting regulations and Controlled Unclassified Information (CUI)
  • Familiarity with common compliance tracking platforms, ticketing systems, and remote collaboration tools
Technical Knowledge
Successful candidates should possess strong knowledge of:
  • NIST SP 800-171
  • CMMC 2.0
  • DFARS cybersecurity requirements
  • Risk Management Frameworks
  • Security policies and governance
  • Security documentation
  • Risk assessments
  • Cybersecurity best practices
  • Microsoft Government Cloud (GCC/GCC High) environments (preferred)
What We're Looking For
You are someone who:
  • Enjoys solving complex compliance challenges.
  • Can confidently explain technical concepts to executive leadership.
  • Builds trusted relationships with clients.
  • Is highly organized and detail-oriented.
  • Thrives in a fast-paced consulting environment.
  • Is passionate about helping organizations improve their cybersecurity posture.
Why Join On Call Computer Solutions?
  • Competitive salary
  • Comprehensive medical, dental, and vision insurance
  • Company-paid Life Insurance
  • Company-paid Short-Term & Long-Term Disability
  • SIMPLE IRA retirement plan with company match
  • 128 hours of Paid Time Off
  • Paid industry certifications and continuing education
  • Professional development assistance
  • Referral bonus program
  • Legal services benefit
  • Performance bonus opportunities
  • Free office snacks
  • Outstanding team culture
  • Opportunity for long-term career advancement within one of the nation's premier defense cybersecurity organizations
Travel
  • Up to 25% travel may be required.
Equal Opportunity Employer
On Call Computer Solutions is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where every employee has the opportunity to succeed.

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