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Client Success Manager Jobs in Bothell, WA (NOW HIRING)

Seagull Scientific

Customer Success Manager

Redmond, WA · On-site +1

$70.10K - $107.20K/yr

WHAT YOU WILL DO This is a strategic Customer Success Manager role where you'll act as a trusted advisor, escalation point, and cross-functional orchestrator. You will: * Own post-sale relationships ...

Azul

Customer Success Manager

Seattle, WA · Remote

$115.50K - $126K/yr

The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The Customer Success Manager acts as the liaison between the Customer and Azul focusing on ensuring our ...

Seagull Software

Customer Success Manager

Redmond, WA · On-site

$70.10K - $107.20K/yr

WHAT YOU WILL DO This is a strategic Customer Success Manager role where you'll act as a trusted advisor, escalation point, and cross-functional orchestrator. You will: * Own post-sale relationships ...

Azul

Customer Success Manager

Seattle, WA

$165K - $180K/yr

The Customer Success Manager is integral part of our Worldwide Customer Success team at Azul. The Customer Success Manager acts as the liaison between the Customer and Azul focusing on ensuring our ...

Seagull Scientific

Customer Success Manager

Redmond, WA · On-site

$70.10K - $107.20K/yr

WHAT YOU WILL DO This is a strategic Customer Success Manager role where you'll act as a trusted advisor, escalation point, and cross-functional orchestrator. You will: * Own post-sale relationships ...

Compass

Customer Success Manager

Bellevue, WA

$32 - $34/hr

Customer Success Manager At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're revolutionizing the real estate industry with our end-to-end platform that ...

Record Point

Customer Success Manager

Bellevue, WA

The Customer Success Manager is responsible for driving customers through the full nine-stage customer journey from pre-sale handover through renewal and beyond. This role also carries partner ...

RecordPoint

Customer Success Manager

Bellevue, WA · On-site

The Customer Success Manager is responsible for driving customers through the full nine-stage customer journey from pre-sale handover through renewal and beyond. This role also carries partner ...

RecordPoint

Customer Success Manager

Bellevue, WA

The Customer Success Manager is responsible for driving customers through the full nine-stage customer journey from pre-sale handover through renewal and beyond. This role also carries partner ...

Adobe

Customer Success Manager

Seattle, WA

Bachelor's Degree and/or relevant work experience * 10+ years of experience in Customer Success, Strategic Account Management, Consulting, or a related customer-facing role in a SaaS or technology ...

RecordPoint

Customer Success Manager

Bellevue, WA

The Customer Success Manager is responsible for driving customers through the full nine-stage customer journey from pre-sale handover through renewal and beyond. This role also carries partner ...

Targeted Talent

Customer Success Manager

Seattle, WA · Remote

Manage projects by creating implementation work-plans, facilitate status calls that drive ... Identify, prioritize, and resolve client issues/concerns; coordinate with appropriate internal ...

Canals

Customer Success Manager

Seattle, WA · Remote

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals. Our customers rely on our platform to automate their most critical workflows -- and we're growing ...

Compass

Customer Success Manager

Bellevue, WA · On-site

$32 - $34/hr

As a Customer Success Manager, AKA "Agent Experience Manager" you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will ...

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All JobsClient Success Manager JobsClient Success Manager Jobs in Bothell, WA

Client Success Manager information

See Bothell, WA salary details

$36.3K

$92.9K

$156.5K

How much do client success manager jobs pay per year?

As of May 28, 2026, the average yearly pay for client success manager in Bothell, WA is $92,856.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $110,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs
What job categories do people searching Client Success Manager jobs in Bothell, WA look for? The top searched job categories for Client Success Manager jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Client Success Manager jobs? Cities near Bothell, WA with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Bothell, WA as of May 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $92,856 per year, or $44.6 per hour.
Customer Success Manager

Customer Success Manager

Seagull Scientific

Redmond, WA • On-site, Remote

$70.10K - $107.20K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

WHO WE ARE
Seagull Software, LLC, is a global leader in real-time, item-level visibility and label management solutions, dedicated to powering the world's most complex supply chains with innovative tools for traceability, authentication, and automated inventory management. Our BarTender™ platform enables businesses across all industries to design, manage, print, and automate the production of labels, barcodes, and RFID tags, ensuring seamless tracking and compliance for over 100 billion unique identifiers each year. Leveraging the Mojix™ high-security, scalable SaaS traceability platform, Seagull delivers end-to-end intelligence, harmonizing data to drive operational efficiency, enhance customer experiences, and reduce risk. Learn more at www.seagullsoftware.com.
We're a growing, profitable, mid-size business with over a 40-year history of leading in our field. Headquartered in Redmond, Washington, with offices across the United States, Europe, and Asia, Seagull empowers businesses worldwide to keep their products moving, traceable, and safe. You'll work with global, talented, and diverse teams, passionate about what they do and its impact on everyone, everywhere. Join us and help shape the way the world works.
Within the Customer Success Team, we're a customer-obsessed, global team helping enterprise organizations unlock measurable value from Seagull solutions. We work as an extension of our customers' teams -- driving adoption, impact, and long-term success. Internally, we serve as the Voice of the Customer, providing insights back into Product, Engineering, and Go-To-Market teams to continuously improve outcomes.
LOCATION
This role has a flexible work arrangement, and can either be performed hybrid from our HQ office in Redmond, Washington, or remotely in the United States.
WHAT YOU WILL OWN
You'll manage a portfolio that includes enterprise customers with complex operational environments and diverse use cases. Your focus will include driving adoption, retention, and expansion while ensuring customers realize tangible business value from our BarTender Labeling and Track & Trace solutions.
WHAT YOU WILL DO
This is a strategic Customer Success Manager role where you'll act as a trusted advisor, escalation point, and cross-functional orchestrator. You will:
  • Own post-sale relationships across a portfolio of customers, including enterprise accounts.
  • Drive product adoption, customer health, retention, and expansion.
  • Build trusted relationships with key internal and external stakeholders and executive sponsors.
  • Lead structured success planning across your book of business.
  • Partner with Sales on renewals and expansion opportunities.
  • Act as escalation point for critical issues and drive resolution cross-functionally.
  • Collaborate with Product, Engineering, Technical Support, and Professional Services to align on customer needs and roadmap feedback.
  • Identify risks early and execute mitigation plans to prevent churn.
  • Translate customer insights into actionable product and business feedback.
  • Ensure customers achieve measurable value from Seagull solutions.
WHAT YOU BRING
  • 5-7+ years' experience in Customer Success, Account Management, TAM, or similar roles in the software/technology industry. SaaS industry experience is a plus.
  • Proven success managing enterprise customers in complex environments.
  • Strong track record of driving retention and expansion outcomes.
  • Experience in supply chain, logistics, or inventory-driven industries (strong plus).
  • Ability to navigate senior stakeholder relationships, including executive-level engagement.
  • Strong analytical skills; comfortable using data to drive decisions.
  • Experience with tools like Salesforce and BI platforms (e.g., Power BI).
  • Strong communicator, clear, structured, and confident across written and verbal formats.
  • Highly organized with strong execution and follow-through.
EDUCATION
Bachelor's Degree in Business, Communications, or a related field, or equivalent experience.
WHAT SUCCESS LOOKS LIKE
  • High customer retention and expansion rates
  • Strong product adoption across your portfolio
  • Clear, proactive management of customer health and risk
  • Trusted relationships across key accounts
  • Actionable feedback loops into Product and GTM teams
COMPENSATION & BENEFITS
  • The annual base salary band for this full-time role falls between $70,100 - $107,200, with a target starting base annual salary near $85,000 - $90,000 and eligibility for a quarterly commission plan. The specific salary offered to a candidate may be influenced by various factors, including but not limited to the candidate's relevant experience, education, or location.
  • Excellent medical, dental, and vision plan.
  • 401K with 100% employer matching up to 3.0% with immediate vesting period.
  • Accrual of 21 days of PTO (combined vacation and sick days) per year with additional accrual increases for years of service.
  • 10 paid company holidays per calendar year.
  • Company-paid life insurance, short-term and long-term disability benefits.
  • Tuition-reimbursement benefits.
TERMS OF EMPLOYMENT
Upon hire, you must be able to provide documentation that proves authorization to work in the US without visa sponsorship.
OUR CULTURE
We offer a dynamic, culturally diverse, and fun environment where people with energy, creativity, and passion work together to deliver amazing product experiences for our customers. Join a team where your background is valued and respected, and your unique insights and ideas contribute to building a culture of diversity, equity, and inclusion.
EQUAL EMPLOYMENT OPPORTUNITY
Seagull Software, LLC, is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of recruiting and employment.

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