Client Success Manager Jobs in Rhode Island (NOW HIRING)

Foth is a 100% member-owned science and engineering consulting firm headquartered in Wisconsin, with over 85 years of success. Our 750 members across 33 locations are dedicated to solving our clients' toughest science and engineering challenges. Consistently ranked by Engineering News Record in the top 150 firms, we offer a values-based, collaborative, and flexible work environment with professional growth opportunities. If you thrive working alongside a smart and caring team, Foth may be the place for you.
Join our team and experience the Foth difference that contributes to our impressive 92+% member retention rate! Learn more at foth.com/careers.
Foth is on the hunt for a dynamic and driven Client Manager to join our Ports and Harbors team! In this exciting role, you'll manage client relationships, spearhead new business ventures, and enhance opportunities for clients with complex environmental programs. You'll leverage your existing connections to develop new business, stay ahead of relevant regulations, lead proposal development, and maintain long-term client relationships. Plus, you'll ensure client satisfaction, collaborate with project managers for project success, and play a key role in strategic planning. Ideal candidates will be located in the Northeast or Southeast United States; or Bay Area California and are open to 25% travel.
Primary Responsibilities

• Drive Business Development: Leverage your existing relationships to identify and cultivate new business opportunities that align with Foth's market approach. Actively pursue and close sales deals to ensure a steady pipeline of projects.
• Lead Proposals and Presentations: Develop and deliver compelling proposals and presentations, showcasing your ability to understand client needs and market dynamics.
• Foster Long-Term Relationships: Build and maintain long-term client relationships, ensuring satisfaction with our services and fostering loyalty.
• Strategic Selling: Develop and implement strategies to address client risks, execution concerns, and stakeholder issues, positioning Foth as a trusted partner.
• Ensure Project Success: Collaborate with Foth project managers and clients to ensure successful project outcomes from initiation to completion.
• Stay Informed: Maintain up-to-date knowledge of existing and proposed regulations related to public and private/industrial waterfront facilities, ensuring compliance and strategic advantage.
• Strategic Planning: Participate in strategic planning, development, deployment, and growth initiatives to align with Foth's market strategy.
• Technical Leadership: Provide technical knowledge and project management expertise, supporting turn-key or design-build value propositions.
• Mentor and Coach: Guide and mentor team members, fostering a culture of excellence and continuous improvement.

Required Qualifications

• Bachelor's degree in Engineering, Environmental Science, Geology, or similar technical discipline
• 10+ years of experience in engineering consulting services in either the public or private sector
• Previous marine, waterfront, coastal, dredging and/or resiliency project experience

Preferred Qualifications

• 15+ years of experience in engineering consulting services in either the public or private sector
• Demonstrated success in business development in the port & harbor infrastructure and dredging market
• A proven track record developing, retaining and maintaining clients
• Proven technical leadership or project management on complex, multi-disciplined projects including preparation of design calculations, site plans, construction drawings and specifications, and other technical work products
• Previous experience developing design/build project opportunities

What types of exciting challenges is Foth involved in?

• Bay Area Park Improvements - FOTH
• Endicott College Seawall Replacement - FOTH
• Agricultural Maritime Export Facility - FOTH
• Confined Aquatic Disposal (CAD) Cell and Terminal Extension - FOTH
• Oak Bluffs Seawall Restoration - FOTH
• WETA Vallejo Baylink Ferry Terminal Dredging and Float Restoration - FOTH
• Shoreline Park Pier Restoration - FOTH
• S.S. Badger Docking Facility Repairs - FOTH

$130,000 - $170,000 a year
The base compensation listed for this job posting reflects a general range for the posted position. Base compensation will vary based on factors such as: years of experience, location, level of responsibility and licenses/certifications. In addition to base compensation, Foth members may be eligible to receive bonuses through our Earned Performance Incentive program. All employees are eligible for On-the-Spot bonuses. Exempt members are also eligible for either quarterly and/or annual bonuses. Eligible full-time and part-time members will be offered medical, dental, vision insurance, employee assistance program, disability, retirement, holiday pay, and several other voluntary benefits. Regular full-time members are also eligible for paid time off. Please reach out to the recruiting team to discuss any specific benefits or compensation questions.
Note: In some situations, we may consider an alternative position based on your skill set and experience. This may result in a different compensation range.
All Foth Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, or any other characteristic protected by law. Qualified women, minorities, persons with disabilities, and veterans are encouraged to apply. All locations are tobacco-free. Subject to applicable state law, all applicants who have received a written offer of employment and a copy of Foth's Drug and Alcohol-Free Workplace Program Policy, will be required to undergo testing for commonly abused controlled substances. Applicants must complete the required drug testing within two business days of offer acceptance. Foth will pay for all drug testing, which will be conducted by a licensed independent medical laboratory that follows testing requirements in accordance with applicable state law.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Notice to Third Party Recruiters/Agencies: Foth does not accept unsolicited resumes from third party recruiting firms. Absent a signed recruiting agreement coordinated through Foth, Foth reserves the right to pursue and hire candidates without financial obligation to third party recruiters or agencies.
Artificial Intelligence: Foth uses artificial intelligence and other technology-assisted tools in connection with parts of our recruiting and hiring process, including to assist with reviewing application materials, identifying potentially qualified candidates, sourcing candidates, and supporting interview preparation. These tools are used to support, but do not replace, human decision-making, and all employment decisions are made by qualified human reviewers. Where required by law, we will provide additional information regarding the use of these tools, and applicants may contact us with questions or request reasonable accommodation regarding their use.