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Client Success Manager Jobs in Exeter, RI (NOW HIRING)

Harris

Customer Success Manager

Carolina, RI · On-site +1

$72K - $82K/yr

Customer Success Manager - WinCap & QSS/OASIS Harris School Solutions Remote-based with frequent on-site client visits (U.S.) $72,000-$82,000/year Travel ~25-50% Why this role matters Every school ...

Atominvest

Customer Success Manager

Providence, RI · On-site

$80K - $100K/yr

Role Overview As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of ... Own the full client lifecycle: requirements gathering, configuration, data migration, UAT, training ...

Beeline Loans

Customer Success Manager

Providence, RI · Remote

Customer Success Manager Remote · United States · About MagicBlocks MagicBlocks is the AI sales agent that runs every day for NASDAQ-listed Beeline, Waterbom Bali, and 19 other operators across ...

Beeline Loans

Customer Success Manager

Providence, RI · Remote

Customer Success Manager Remote United States About MagicBlocks MagicBlocks is the AI sales agent that runs every day for NASDAQ-listed Beeline, Waterbom Bali, and 19 other operators across mortgage ...

Compass

Customer Success Manager

Charlestown, RI

$26 - $28/hr

As a Customer Success Manager, AKA an "Agent Experience Manager", you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will ...

Atominvest

Customer Success Analyst

Providence, RI · On-site

Our modular, flexible SaaS technology underpins key investor- and portfolio-management workflows ... Work alongside Customer Success Managers to onboard customers onto the platform * Drive down time ...

Harris

EdTech Sales Manager - K-12 Solutions

Carolina, RI · On-site

$125K - $150K/yr

You'll join a collaborative team that values accountability, trust, innovation, and client success ... The Enterprise Sales Manager is responsible for leading a high-performing sales team focused on ...

IQVIA

Director, Client Services

Providence, RI

Demonstrated success managing senior client relationships and leading complex, multi-stakeholder accounts. * Exceptional people management, mentoring, and team leadership experience. * Strong written ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Exeter, RI

Client Success Manager information

See Exeter, RI salary details

$31.9K

$81.4K

$137.3K

How much do client success manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for client success manager in Exeter, RI is $81,444.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,300.00 and $97,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What cities near Exeter, RI are hiring for Client Success Manager jobs? Cities near Exeter, RI with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Exeter, RI as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 13% Part Time, and 8% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $81,444 per year, or $39.2 per hour.

Client Success Account Manager

Momentive Software, Inc.

Groton, CT • On-site

$25 - $26.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Job Description
We are seeking an Account Manager/Customer Success Manager with 0 -2 years of experience to join our team. Looking to kick start your career in customer success to help current clients and help grow revenue, join our team!
Develops relationships with smaller to mid-sized clients in order to increase revenue. To empower customers to achieve their goals through smart utilization of our software, which in turn ensures loyalty and a high rate of retention and expansion. In addition to developing relationships with clients and becoming a trusted advisor, the CRM is responsible for upselling and contract renewals for a strategic segment of our customers. Must have a strong understanding of customers business objectives and the ability to identify and articulate how our solution supports achievement of the customers' strategic business goals. Manages the customer experience across their segment of customers meeting agreed retention and usage targets. Pursues relationships with current accounts and seeks business expansion opportunities with current clients. Has detailed knowledge of products and services being offered and ensures that products and services consistently meet client needs. Performance measured by customer satisfaction and retention. Hybrid in Groton, CT or Atlanta, GA
DUTIES & RESPONSIBILITIES:
  • Develop and maintain strong client relationship throughout the customer lifecycle
  • Strive for excellent customer service and delivery, ensuring any concerns/complaints are dealt with and responded to promptly Lessons learned are identified and shared with the relevant teams
  • Engage with customer to promote software adoption and onboarding strategies
  • Provides renewal sales quotes and responds to requests for proposals
  • Manage book of business

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
• Experience:
  • Requires 0 to 2 years of related experience
  • Bachelors degree or equivalent customer facing experience
  • Must have excellent analytical and problem-solving skills
  • Must have the ability to work independently and handle multiple priorities and deadlines simultaneously
  • Proficient in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook
  • Demonstrate ability to learn and understand basic office software applications
  • Salesforce experience is a plus

•
• Other Skills:
  • Excellent verbal and written communication, organization and follow up skills
  • Excellent relationship building skills and ability to work both individually and as a member of a team are necessary
  • Ability to work effectively within a fast-paced, deadline-driven environment
  • Strong client focus with exceptional collaborative and influencing skills

Compensation range: $25 - $26.75/ hourly
About Us
Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive's cloud-based software and services to address their most pressing challenges - from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough - so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com.
Why Work Here?
At Momentive Software, we're a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you're looking for a place where your work matters and your ideas are valued, you'll find it here.
Medical, Dental & Vision Benefits
401(k) Savings Plan with Company Match
Flexible Planned Paid Time Off
Generous Sick Leave
Inclusive & Welcoming Environment
Purpose-Driven Culture
Work-Life Balance
Commitment to Community Involvement
Employer-Paid Parental Leave
Employer-Paid Short-Term Disability
Remote Work Flexibility
Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.

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