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Client Success Manager Jobs in Connecticut (NOW HIRING)

Realty Plans

Client Success Associate

Stamford, CT · On-site

$22/hr

Job Summary We are seeking a Client Success Associate to join our luxury real estate media team. In ... Schedule and manage field technicians (photographers) * Use best practices in customer service ...

Realty Plans

Client Success Representative

Stamford, CT · On-site

$20 - $24/hr

Employee discounts Job Summary We are seeking a Client Success Associate to join our luxury real ... Schedule and manage field technicians (photographers) * Use best practices in customer service ...

Ritchie Bros.

Customer Success Manager

Norwalk, CT · On-site

$101K - $127K/yr

In this role, you will manage a portfolio of strategic, mid-to-large-sized clients and serve as a ... Develop a deep understanding of each client's business goals, operating model, success criteria ...

Ralliant

Customer Success Manager

Plainville, CT · On-site

North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to: Head of Sales Operations & Marketing The North America Customer Success Manager leads the regional customer ...

Sectra

Customer Success Manager

Shelton, CT · On-site

$130 - $150/hr

Customer Success Manager At Sectra, we contribute to a healthier and safer society by developing solutions that help healthcare organizations operate more effectively and securely. Our success is ...

Ralliant

Customer Success Manager

Plainville, CT · On-site

$140 - $190/hr

North America Customer Success Manager Leads the North America regional customer success organization, including Customer Success Specialists and Strategic Customer Success Representatives, to shift ...

Hewlett Packard Enterprise Development LP

Senior Customer Success Manager This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud ...

New

Hewlett Packard Enterprise Development LP

Senior Customer Success Manager This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud ...

New

Hewlett Packard Enterprise

Senior Customer Success Manager This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud ...

New

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Connecticut

Client Success Manager information

See Connecticut salary details

$30.9K

$79K

$133.2K

How much do client success manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client success manager in Connecticut is $79,018.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $94,200.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Connecticut?

The most popular types of Client Success jobs in Connecticut are:

What are popular job titles related to Client Success Manager jobs in Connecticut?

For Client Success Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Client Success Manager jobs in Connecticut look for?

The top searched job categories for Client Success Manager jobs in Connecticut are:

What cities in Connecticut are hiring for Client Success Manager jobs?

Cities in Connecticut with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Connecticut as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Temporary, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $79,018 per year, or $38 per hour.

Client Success Associate

Realty Plans

Stamford, CT • On-site

$22/hr

Full-time

PTO

Re-posted 10 days ago

Job description

Job Summary
We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities
  • Receive a high volume of inbound calls and emails
  • Identify the reason for the customer's call, collect relevant information, and provide solutions
  • Schedule and manage field technicians (photographers)
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Attend trainings to maintain up-to-date skills and knowledge

Qualifications
  • High school diploma/GED (College Degree Preferred)
  • Previous experience as a Customer Service Representative or in a similar role
  • Comfortable using computers and customer management software
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively

Benefits/Perks
  • Competitive Compensation with Annual Pay Increases and Bonuses
  • Paid Time Off
  • Career Growth Opportunities
  • Weekly Team Building Lunches and Events

Compensation: $22.00 per hour
Who We Are
At the age of 17, Hicham Bensaoui moved from Morocco to the USA to follow his dream. He always had a passion for photography; what began as a hobby shooting landscape and portraits quickly turned into picking up work for fashion, weddings, and event photography. Soon after, he began his journey as a Real Estate Photographer, Videographer and Editor which quickly became his main focus. Hicham and his wife, Julia, realized there was a need in the real estate industry for consistent media quality and support. Fully committed, they put in long hours every day to grow the company and the team to what it has become today.
We opened our doors in 2014 under the name CT Plans. Our name changed to Realty Plans in 2022, but our core values have always stayed the same: quick turnaround, top quality, and a reliable support team to cater to the needs of our clients. We cover Residential, Commercial, Agent and Town services across the Northeast.
Work With Us
Join our team to help shape the future of real estate digital marketing tools.
Our Core Values:
  • Real
  • Equal
  • Driven
  • Honest
  • Inspired
  • Purposeful

Apply