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Client Success Executive Jobs in Georgia (NOW HIRING)

Sevaa Group

Client Success Manager

Alpharetta, GA · On-site +1

As a Client Success Manager, you will own the customer lifecycle for each of your accounts ... Schedule, prepare, lead, and deliver Executive Business Reviews. * Manage the contract renewal ...

Sevaa Group

Client Success Manager

Alpharetta, GA

As a Client Success Manager, you will own the customer lifecycle for each of your accounts ... Schedule, prepare, lead, and deliver Executive Business Reviews. * Manage the contract renewal ...

BrightLink

Client Success Specialist

Roswell, GA · On-site

BrightLink is looking for a Client Success Specialist to sit at the intersection of client ... Ability to communicate and influence at all levels - including executive stakeholders * Solid ...

BrightLink

Client Success Specialist

Roswell, GA · On-site

BrightLink is looking for a Client Success Specialist to sit at the intersection of client ... Ability to communicate and influence at all levels -- including executive stakeholders * Solid ...

Hire Ventures

Operations & Client Success Lead

Atlanta, GA · On-site

$146K/yr

This role partners closely with the CEO and Delivery Practice Lead to oversee client success, operational excellence, reporting, systems, capacity planning, and strategic initiatives. The ideal ...

nimble

Client Success Manager, RCM

Atlanta, GA · On-site

The Client Success Manager is responsible for the overall management, servicing, and profitability ... This role functions as an account executive and as the primary liaison between their assigned ...

Aderant

Associate Client Success Manager

Atlanta, GA · On-site

Escalate appropriately andparticipatein executive-level discussions when needed Communication ... Experience with CRM and Customer Success platforms (e.g., Salesforce, Gainsight,Totango, or similar ...

Softheon

Client Executive

Atlanta, GA · On-site +1

$73K - $100K/yr

Client Executive Team ... Client Success Job Location: Remote About Us Join us in revolutionizing healthcare! We build ...

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Client Success Executive information

See Georgia salary details

$39.3K

$79.9K

$120.3K

How much do client success executive jobs pay per year?

As of Aug 10, 2026, the average yearly pay for client success executive in Georgia is $79,876.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $87,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Executive, and why are they important?

To thrive as a Client Success Executive, you need strong relationship management, problem-solving abilities, and a background in business or communications, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, customer engagement tools, and analytics systems is typically expected. Excellent interpersonal skills, proactive communication, and adaptability set top performers apart in this client-facing role. These skills ensure lasting client satisfaction, effective issue resolution, and the growth of long-term partnerships.

How much do client success executives make?

Client Success Executives typically earn between $50,000 and $100,000 annually, depending on experience, location, and company size. Many roles also include bonuses or commissions based on client retention and satisfaction metrics.

How does a Client Success Executive typically collaborate with other departments to ensure client satisfaction?

Client Success Executives play a vital role in bridging the gap between clients and internal teams. They regularly coordinate with sales, product development, and support teams to address client needs, resolve issues, and implement solutions that align with both the client's goals and the company's offerings. This cross-functional collaboration ensures that client feedback is communicated effectively, leading to continuous product or service improvement and higher client retention. Strong communication and organizational skills are essential in this role to manage multiple stakeholders and maintain a seamless client experience.

What is the role of a client success executive?

A client success executive is responsible for building strong relationships with clients, ensuring their needs are met, and helping them achieve their goals with the company's products or services. They often coordinate with sales, support, and account teams, using tools like CRM software to monitor client satisfaction and retention. The role requires excellent communication skills and a focus on customer satisfaction to promote long-term loyalty.

What is the difference between Client Success Executive vs Customer Service Representative?

AspectClient Success ExecutiveCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic customer service training, high school diploma or equivalent
Work EnvironmentProactive engagement with clients, often in B2B settingsReactive support, handling customer inquiries and issues
Employer & IndustryTech, SaaS, consulting firmsRetail, telecom, hospitality
Search & Comparison IntentUnderstanding client retention, account growthResolving customer issues, support inquiries

The main difference is that a Client Success Executive focuses on proactive client engagement, retention, and account growth, often in B2B environments. In contrast, a Customer Service Representative primarily handles reactive customer inquiries and support issues. Both roles require strong communication skills, but the Client Success Executive typically has more strategic responsibilities related to client success management.

What are the most commonly searched types of Client Success jobs in Georgia? The most popular types of Client Success jobs in Georgia are:
What are popular job titles related to Client Success Executive jobs in Georgia? For Client Success Executive jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Client Success Executive jobs in Georgia look for? The top searched job categories for Client Success Executive jobs in Georgia are:
What cities in Georgia are hiring for Client Success Executive jobs? Cities in Georgia with the most Client Success Executive job openings:
Client Success Executive jobs near you
Infographic showing various Client Success Executive job openings in Georgia as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $79,876 per year, or $38.4 per hour.

Client Success Manager

Sevaa Group

Alpharetta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Life

Re-posted 20 days ago

Job description

Company Description
Founded in 2001, Sevaa Group is a leading provider of managed hosting as well as web and application development.
Job Description
As a Client Success Manager, you will own the customer lifecycle for each of your accounts, including the implementation of Success Programs, contributing to revenue growth, managing the onboarding process, training clients, and minimizing churn.
Responsibilities
Account Management
  • Be the primary point of contact for your accounts, responding to inquiries within 1 business hour and appropriately managing customer expectations.
  • Proactively maintain a regular cadence of communication with each account.
  • Maintain an Account Map, understanding the role of each contact within an account.
  • Understand the revenue makeup or each of your accounts.
  • Schedule, prepare, lead, and deliver Executive Business Reviews.
  • Manage the contract renewal process.
  • Identify revenue opportunities within your accounts and collaborate with Sales on proposals.
  • Sustain business growth and profitability by maximizing value while also minimizing churn.
  • Ensure all communication with clients is captured in the CRM.
  • Ensure account records are kept up to date in the CRM, Project Management, and Billing systems.
  • Maintain a quantitative and qualitative health score.
  • Prepare weekly reports for management summarizing the activity in each of your accounts.
  • Analyze customer data to improve customer experience quantitatively.

Project Management
  • Ensure the project management system is up-to-date with the current status of ongoing projects and tasks through ticket creation, scheduling, and follow-up.
  • Prepare and maintain timelines for all ongoing projects.
  • Schedule and prepare for client communications, including project kickoffs, regular touchpoints, and handoffs.
  • Ensure that all scoped items and QA are complete before client hand off.
  • Track out of scope tasks.
  • Ensure projects remain under budget and on time.
  • Daily time reconciliation for all assigned accounts.

Customer Support
  • Provide first-line support to each of your accounts to address common questions before escalating to another team.
  • Be accountable for setting and managing customer expectations throughout the ticket and project lifecycle.
  • Create written and video documentation to provide helpful resources for clients.
  • Deliver training sessions as a part of troubleshooting to empower clients.
  • QA monthly CMS updates.

Team
  • Provide daily stand-up reports
  • Contribute to and lead Success Team Sync
  • Create and maintain playbooks

Qualifications
  • Strong written and verbal communication and interpersonal skills
  • Highly organized with a strong attention to detail and ability to multitask.
  • Self-driven with a growth mindset and a proven track record of self-improvement
  • Experience with Content Management Systems such as WordPress or Drupal
  • Ability to perform analysis in Google Sheets
  • Experience with an Analytics platform such as Google Data Studio
  • Knowledge of customer success processes

Additional Information
Benefits Of Working With Sevaa Group:
  • Flexible schedule
  • Health, Dental, Vision Insurance
  • Life insurance and disability coverage
  • Health Savings Account
  • Modern laptop and equipment
  • Company Outings & Happy Hours

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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