1

Client Success Coach Jobs in Ohio (NOW HIRING)

... success metrics. * Navigate complex buying processes, including RFPs, board approvals, and budget ... Partner with coaches, implementation, and retention teams to support deal transitions and surface ...

Customer Success Director

Columbus, OH ยท Remote

$110K - $135K/yr

Enhance Impact's presence within client organizations by cultivating relationships and conducting ... Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions ...

... success that is mutual. * A comprehensive Total Rewards Program include competitive compensation ... Leaders who support your development through coaching and managing opportunities. * Ability to make ...

... success. TOCA Training is a first of its kind, technology backed training program. Each time we ... Follow the monthly business plan to achieve session, client, and financial targets. * Utilize CSAT ...

Head Soccer Coach

Bedford, OH ยท On-site

$22 - $24/hr

... success. TOCA Training is a first of its kind, technology backed training program. Each time we ... Follow the monthly business plan to achieve session, client, and financial targets. * Utilize CSAT ...

Showing results 41-60

Client Success Coach information

See Ohio salary details

$18.5K

$42.5K

$65.6K

How much do client success coach jobs pay per year?

As of Aug 10, 2026, the average yearly pay for client success coach in Ohio is $42,490.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,700.00 and $48,500.00 per year, depending on experience, location, and employer.

How does a client success coach typically collaborate with other departments to ensure client satisfaction?

Client Success Coaches work closely with teams such as sales, product development, and customer support to address client needs holistically. They often act as a bridge, relaying client feedback to internal teams, coordinating onboarding processes, and ensuring any issues are resolved promptly. Regular communication and cross-functional meetings are common, allowing the coach to advocate for clients while aligning with company objectives. This collaboration is key to building long-term client relationships and driving continuous improvement.

What is the difference between Client Success Coach vs Customer Support Specialist?

AspectClient Success CoachCustomer Support Specialist
Required CredentialsRelevant experience, certifications in customer success or account management often preferredTechnical knowledge, customer service skills, sometimes certifications in support tools
Work EnvironmentProactive engagement, strategic planning, ongoing client relationship managementReactive problem-solving, technical troubleshooting, responding to customer inquiries
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on client retention and growthCommon across retail, telecom, tech, and service sectors handling support tickets

The main difference is that a Client Success Coach focuses on proactive relationship building and ensuring client success, while a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. Both roles require strong communication skills, but the Coach role emphasizes strategic engagement to foster long-term client satisfaction.

What are the key skills and qualifications needed to thrive as a client success coach?

To thrive as a Client Success Coach, you need a solid understanding of customer relationship management, onboarding processes, and problem-solving, often backed by a degree in business or a related field. Familiarity with CRM software such as Salesforce or HubSpot and certifications in customer success methodologies are commonly required. Exceptional communication, active listening, and empathy help build strong client relationships and address concerns effectively. These skills and qualifications are essential for ensuring client satisfaction, fostering loyalty, and driving business growth.
What are popular job titles related to Client Success Coach jobs in Ohio? For Client Success Coach jobs in Ohio, the most frequently searched job titles are:
What cities in Ohio are hiring for Client Success Coach jobs? Cities in Ohio with the most Client Success Coach job openings:

Client Partner - Education

Franklin Covey

Columbus, OH โ€ข On-site

$105/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


Job description

We give strategy the human edgeโ„ข.

FranklinCovey ( NYSE: FC ) is the worldโ€™s most trusted leadership and organizational performance partner that gives strategy the human edge. We help organizations achieve the breakthrough results that matter most. Using proven, principle-centered frameworks and practices, we build high-trust leaders, teams and cultures and help clients translate strategy into consistent execution. For more than 40 years, we have tested this approach with thousands of clients from Fortune 100 companies to educational and government institutions, providing professional services across 160 countries.

To learn more, visit franklincovey.com.

Title: Client Partner

Global Title: Client Partner

Division & Department: Education Sales

Status: Full-Time Exempt

Reports to: Managing Director

Location: Remote - Anywhere in the contiguous US

Role Specifics: This position is anticipated to target high schools through the country.

Compensation: Anticipated compensation for this position is $105-140k* base salary plus commissions.

Date Posted: 7/17/2026**

Job Summary

The Client Partner is a quota-carrying sales leader responsible for driving revenue growth within a defined territory of schools and districts. This role is accountable for the full sales cycleโ€”from territory strategy and pipeline generation through closing and renewalโ€”in alignment with FranklinCoveyโ€™s strategy, values, and field sales operating rhythm.

The Client Partner is expected to operate with a high degree of ownership, lead through ambiguity, and consistently translate district needs into effective FranklinCovey solutions that drive measurable impact for students, staff, and leaders, while collaborating with a pod of cross-functional team members to support their assigned territory.

Essential Job Functions

Territory Ownership and Revenue Accountability

  • Own and achieve a personal revenue quota, meeting or exceeding quarterly and annual targets.

  • Build and execute a territory plan that identifies priority districts and schools, reflects relevant education funding policies, and balances near-term opportunities with long-term account development.

  • Maintain a well-qualified pipeline and proactively address revenue risks, accelerate key deals, and expand existing relationships.

Consultative Selling and Account Strategy

  • Lead the full sales process with district and school stakeholders, including superintendents, district leaders, and principals.

  • Conduct discovery to understand each client's priorities and challenges, and translate those needs into tailored FranklinCovey solutions.

  • Develop strategic account plans for key districts, including multi-year expansion strategies, stakeholder engagement plans, and clear success metrics.

  • Navigate complex buying processes, including RFPs, board approvals, and budget cycles.

  • Act as a responsible steward of FranklinCovey's brand and resources, balancing client needs with sound business decisions.

Pipeline Management and Forecasting

  • Use Salesforce, Domo, and other required tools to manage pipeline, track opportunities, and maintain accurate forecasting.

  • Regularly review pipeline health to validate opportunity quality, address stalled deals, and ensure sufficient early-stage activity to meet future targets.

Collaboration and Internal Partnership

  • Participate in territory โ€œpodsโ€ (internal cross-functional groups supporting shared accounts/regions) to coordinate outreach, share insights, and deliver a consistent client experience.

  • Partner with coaches, implementation, and retention teams to support deal transitions and surface renewal and expansion opportunities.

  • Align with the Managing Director and sales leaders on territory strategy, complex deals, and learnings that inform broader sales efforts.

Professional & Sales Hygiene

  • Follow through reliably on commitments to clients and internal stakeholders.

  • Come prepared to meetings with clear agendas and desired outcomes.

  • Keep Salesforce and all required systems accurate and up to date.

  • Continuously develop core sales skills and apply coaching and feedback to improve execution.

Adaptability and Results

  • Operate effectively amid changing market conditions, evolving district needs, and shifts in internal strategy.

  • Independently diagnose performance gaps, test approaches, and adjust strategies to improve results.

  • Engage actively in ongoing training and self-development, and share effective practices with the pod and broader team.

  • Travel as required to meet with clients, attend industry events, and participate in internal meetings.

Basic Qualifications

  • Bachelor's or advanced degree

  • 5+ years of education sales, education services, or school/district leadership experience

Preferred Skills & Experience

  • Experience selling to Kโ€“12 districts strongly

  • Proven track record of:

  • Consistently attaining or exceeding a multi-million-dollar annual quota or equivalent performance target

  • Driving results through disciplined territory management and consultative selling

  • Winning and growing business in complex, ambiguous, or rapidly changing environments

  • Demonstrated ability to:

  • Lead strategic conversations with senior district and school leaders

  • Diagnose performance challenges within a territory and implement effective solutions

  • Communicate clearly and persuasively in writing, virtually, and in person

Benefits for this position include medical, dental, and vision insurance, HSA, employee stock purchasing plan, 401(k), PTO, holiday pay, and more. Please visit https://franklincoveybenefits.com/ for details.

*Actual offer may be outside of this range and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data.

**Unless otherwise noted, applications will be accepted for a minimum of three (3) days from the initial published date on the FranklinCovey job board, but the posting may close at any time after the specified duration.

Employer Information

Please visit franklincoveybenefits.com for a complete US benefits overview. Benefits may include medical, dental, or vision insurance, HSA, PTO, 401(k), holiday pay, employee stock purchasing options, or other benefits. To determine status eligibility, visit https://franklincoveybenefits.com/enroll/.

For more information regarding benefits in other locations, please email careers@franklincovey.com

For an overview of our Interview Process, please visit https://franklincovey.com/careers/working-at-franklincovey/.

FranklinCovey is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please visit https://www.franklincovey.com/careers/notices-and-provisions/ for our full Equal Employment Opportunity policies and Nondiscrimination Provision.

Direct Reasonable Accommodation requests to accommodations@franklincovey.com.

For our Privacy Policy, please visit https://www.franklincovey.com/privacy.

#LI-Remote

#LI-ZS1