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Client Success Coach Jobs in Ohio (NOW HIRING)

Trak Group

Sales Director

Cincinnati, OH · Remote

Build, lead, and coach a high-performing revenue organization focused on new business development ... Collaborate with Client Success, Marketing, Operations, and Executive Leadership to ensure ...

AssetWatch, Inc.

Team Lead, Customer Success

Columbus, OH · Remote

$110K - $135K/yr

Collaborate with the Director of Customer Success to implement and evolve processes, playbooks, and SOPs that enhance team efficiency and client satisfaction. * Coach CSMs to drive strong account ...

Better Talent

Customer Success Specialist

Columbus, OH · Remote

... coaching, education, and community. We're a small but mighty remote team where collaboration ... Resolve client questions, basic technical issues, and access concerns with the goal of bringing ...

Better Talent

Customer Success Specialist

Columbus, OH · On-site

... coaching, education, and community. We're a small but mighty remote team where collaboration ... Resolve client questions, basic technical issues, and access concerns with the goal of bringing ...

Pwc

MDM Senior Architect-Senior Manager

Cleveland, OH

$124K - $280K/yr

You motivate and coach others, coming together to solve complex problems. As you increase in ... You utilize your proficiency in MDM platforms and data management to drive client success and ...

Pwc

MDM Senior Architect-Senior Manager

Cincinnati, OH

$124K - $280K/yr

You motivate and coach others, coming together to solve complex problems. As you increase in ... You utilize your proficiency in MDM platforms and data management to drive client success and ...

Pwc

MDM Senior Architect-Senior Manager

Columbus, OH

$124K - $280K/yr

You motivate and coach others, coming together to solve complex problems. As you increase in ... You utilize your proficiency in MDM platforms and data management to drive client success and ...

Pwc

MDM Senior Architect-Senior Manager

Toledo, OH

$124K - $280K/yr

You motivate and coach others, coming together to solve complex problems. As you increase in ... You utilize your proficiency in MDM platforms and data management to drive client success and ...

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Showing results 21-40

All JobsClient Success Coach JobsClient Success Coach Jobs in Ohio

Client Success Coach information

See Ohio salary details

$18.5K

$42.5K

$65.6K

How much do client success coach jobs pay per year?

As of Aug 10, 2026, the average yearly pay for client success coach in Ohio is $42,490.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,700.00 and $48,500.00 per year, depending on experience, location, and employer.

How does a client success coach typically collaborate with other departments to ensure client satisfaction?

Client Success Coaches work closely with teams such as sales, product development, and customer support to address client needs holistically. They often act as a bridge, relaying client feedback to internal teams, coordinating onboarding processes, and ensuring any issues are resolved promptly. Regular communication and cross-functional meetings are common, allowing the coach to advocate for clients while aligning with company objectives. This collaboration is key to building long-term client relationships and driving continuous improvement.

What is the difference between Client Success Coach vs Customer Support Specialist?

AspectClient Success CoachCustomer Support Specialist
Required CredentialsRelevant experience, certifications in customer success or account management often preferredTechnical knowledge, customer service skills, sometimes certifications in support tools
Work EnvironmentProactive engagement, strategic planning, ongoing client relationship managementReactive problem-solving, technical troubleshooting, responding to customer inquiries
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on client retention and growthCommon across retail, telecom, tech, and service sectors handling support tickets

The main difference is that a Client Success Coach focuses on proactive relationship building and ensuring client success, while a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. Both roles require strong communication skills, but the Coach role emphasizes strategic engagement to foster long-term client satisfaction.

What are the key skills and qualifications needed to thrive as a client success coach?

To thrive as a Client Success Coach, you need a solid understanding of customer relationship management, onboarding processes, and problem-solving, often backed by a degree in business or a related field. Familiarity with CRM software such as Salesforce or HubSpot and certifications in customer success methodologies are commonly required. Exceptional communication, active listening, and empathy help build strong client relationships and address concerns effectively. These skills and qualifications are essential for ensuring client satisfaction, fostering loyalty, and driving business growth.
What are popular job titles related to Client Success Coach jobs in Ohio? For Client Success Coach jobs in Ohio, the most frequently searched job titles are:
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Client Success Coach jobs near you

Job Coach/Vocational Support Specialist

Functional Training Services Inc

Columbus, OH • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

About the Role:
Functional Training Services Inc is looking for a passionate and dedicated Job Coach to join our team in Columbus, OH! In this rewarding role, you'll make a direct impact by empowering individuals to build meaningful careers and achieve their professional goals. If you're driven by helping others succeed in the workplace, we want to hear from you!

Must be open to working a varied schedule depending on the needs of the individuals you are serving; this can include evenings, weekends, and split-shifts. Shift differential is paid for evening and weekend times. COMPANY PAID benefits for the employee: medical, dental, vision, life. Also, matching 401K, generous PTO, and an employee assistance program.
Responsibilities:
  • Provide one-on-one job coaching and support to clients in workplace settings
  • Develop individualized employment plans and vocational goals with clients
  • Assist clients with job readiness skills including resume writing, interview preparation, and workplace etiquette
  • Collaborate with employers to facilitate job placements and ensure client success on the job
  • Monitor client progress and document outcomes in accordance with program requirements
  • Provide on-site job training and support during client onboarding with new employers
  • Coordinate with case managers, families, and support teams to ensure holistic client care
Qualifications and Requirements:
  • Experience in job coaching, vocational rehabilitation, retail, food service or a related field
  • Strong interpersonal and communication skills with the ability to motivate and encourage clients
  • Understanding and ability to use laptops and programs such as Excel, Outlook, and Adobe
  • Ability to work independently in community and workplace environments
  • Valid driver's license and reliable transportation required
  • Experience working with individuals with disabilities or barriers to employment preferred
  • High school diploma required; associate's or bachelor's degree in human services, psychology, or related field preferred
Must be able to pass a background check, driving record check, and drug screen. 
About Us:
Functional Training Services Inc is a trusted provider of employment and vocational support services in the Columbus, OH area, dedicated to helping individuals overcome barriers and thrive in the workforce. Our clients rely on us for personalized, compassionate support that truly changes lives. Our team is proud to work in an environment that values collaboration, professional growth, and making a genuine difference in the community.