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Client Success Associate Jobs in Toronto, ON (NOW HIRING)

ADP

Director, Service Delivery

Toronto, ON

The incumbent partners with the Director of Client Success to drive integrated strategies that ... associate engagement/satisfaction and retention. People Leadership * Lead and inspire the ...

proSapient

Project Lead - Client Services

Toronto, ON · On-site

  • Dental

  • Vision

  • PTO

This is a great opportunity to help shape our success story and join at an incredibly exciting ... Lead Associates and Senior Associates throughout the project lifecycle and be accountable for ...

proSapient

Project Lead - Client Services

Toronto, ON

  • Dental

  • Vision

  • PTO

This is a great opportunity to help shape our success story and join at an incredibly exciting ... Lead Associates and Senior Associates throughout the project lifecycle and be accountable for ...

Transunion

Principal, Fraud Analytics

Burlington, ON · On-site

Your leadership will directly influence product development, client success, and the protection of ... We strive to build an environment where our associates are in the driver's seat of their ...

Worksite Safety

Client Services Team Lead

Burlington, ON · On-site

CA$55K - CA$70K/yr

  • Medical

  • PTO

The Client Services Team Lead will oversee a team of 10 - 15 Client Services Associates and provide ... success * Assist with ticket support when required, by taking calls, chats and emails during high ...

Fuller Landau

Associate, Audit

Toronto, ON · On-site

CA$50K - CA$65K/yr

  • PTO

... success and welcomes your ideas and ambition. Our professional commitment is also personal. Your ... Review client files to understand businesses and develop strong technical audit skills. Expected ...

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Client Success Associate information

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

What are the most commonly searched types of Client Success jobs in Toronto, ON?

The most popular types of Client Success jobs in Toronto, ON are:

What are popular job titles related to Client Success Associate jobs in Toronto, ON?

For Client Success Associate jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Client Success Associate jobs in Toronto, ON look for?

The top searched job categories for Client Success Associate jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Client Success Associate jobs?

Cities near Toronto, ON with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Toronto, ON as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Spa Associate Sales and Client Experience

Hand & Stone - Mississauga - Derry & Dixie

Mississauga, ON • On-site

CA$18 - CA$20/hr

Full-time

Medical, Dental

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Benefits:
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Wellness resources
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts

Spa Associate - Sales & Client Experience Opening
Hand & Stone Massage and Facial Spa at our Dixie location is seeking high-energy, growth-oriented individuals who are passionate about customer service, sales, and the wellness industry.
We operate a busy, high-performing spa environment where every team member plays an important role in delivering exceptional client experiences. This role is ideal for someone who enjoys staying busy, learning new skills, and being part of a fast-paced small business.
This is not a passive front desk role. Our Spa Associates are actively involved in client experience, membership sales, spa operations, and helping the business grow. For the right person, this position offers an opportunity to develop valuable business, sales, and operational skills and can be a stepping stone toward Spa Management and leadership roles within the company.
We are looking for someone who wants to learn, contribute, and grow with the team long-term.
Responsibilities
Our Spa Associates are responsible for ensuring the spa operates smoothly while delivering an exceptional experience to every guest.
Responsibilities include:
  • Providing outstanding customer service to members and guests
  • Greeting clients and creating a welcoming spa environment
  • Answering phones, booking appointments, and managing the schedule
  • Selling memberships, gift cards, and service upgrades
  • Educating clients on the wellness benefits of massage therapy and skincare
  • Supporting the spa team by preparing treatment rooms when necessary
  • Operating laundry machines and managing spa linens
  • Maintaining cleanliness of the spa and washrooms
  • Performing administrative tasks and following proper office procedures
  • Assisting with daily operations and supporting the team wherever needed
  • This role requires constant multitasking, prioritizing, and switching between tasks throughout the day.

What We’re Looking For
The ideal candidate is:
  • Energetic, positive, and proactive
  • Comfortable working in a busy, fast-paced environment
  • Has experience in or is interested in learning: sales, client relationship building, and spa operations
  • Able to multitask and stay organized under pressure
  • A team player who takes initiative
  • Interested in developing skills that can lead to future leadership opportunities
  • Professional, reliable, and committed to personal growth
  • Experience in sales, customer service, gyms, clinics, or membership-based businesses is an asset but not required

Why Join Our Team
We believe in investing in people who invest in the business. Team members who contribute to the success of the spa have opportunities to grow their skills and advance within the company.
Benefits include:
  • Competitive hourly wage based on experience
  • Commission and bonus opportunities
  • Employee discounts on services and products
  • Professional training and skill development
  • Opportunity for advancement into leadership and management roles
  • Supportive and professional work environment

Who This Role Is Best For
This role is best suited for someone who:
  • Wants to develop professional skills
  • Enjoys learning how a business operates
  • Likes staying busy and solving problems
  • Wants more than just a job — but a place to grow and build experience

If you are motivated, reliable, and excited to be part of a team that values growth, contribution, and excellence, we would love to hear from you.