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Client Success Intern Jobs in Toronto, ON (NOW HIRING)

This unique position calls on your client-focused sales expertise and natural problem-solving ... Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven ...

SEO Intern

Toronto, ON · On-site

CA$37K/yr

... success for clients. S&S is one of the world's largest agency networks with 114 offices and more ... Audit client websites to ensure SEO best practice compliance. * Support in dev consulting to ...

Leadership team invested in the development, success, and happiness of our employees. * We focus on ... Import, organize, and validate client data used for recovery and exposure analysis. * Review vendor ...

Supervised Practice Intern (SPEP)

Newmarket, ON · On-site

CA$17.62 - CA$28.84/hr

If you are ready to embrace this exciting challenge and contribute to the success of Southlake ... The Client, Nurse and the Environment. These three factors have an impact on decision making ...

Posted today

Intern

Toronto, ON · Hybrid

CA$40K - CA$45K/yr

Join the MSL team and dive into real client work, fast. If you're collaborative, curious, and love ... A focused commitment to career development and personal success - let us help you. * Access to ...

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Client Success Intern information

What are the typical responsibilities of a client success intern?

As a Client Success Intern, your typical responsibilities may include assisting with onboarding new clients, responding to client inquiries, preparing reports, and supporting account managers with day-to-day client communications. These tasks are essential in ensuring that clients feel valued and receive timely, accurate support, which helps maintain strong relationships and improves client retention. By taking on these responsibilities, you'll gain hands-on experience in problem-solving and communication, while learning how successful client relationships are built and maintained within the organization.

What are the key skills and qualifications needed to thrive as a client success intern?

To thrive as a Client Success Intern, you typically need strong communication, organizational, and problem-solving skills, along with a background in business, marketing, or a related field. Familiarity with CRM systems such as Salesforce or HubSpot, as well as proficiency in productivity tools like Excel and email platforms, is often expected. Exceptional interpersonal skills, a proactive attitude, and the ability to manage multiple tasks help set standout candidates apart. These abilities are crucial for building positive client relationships, quickly addressing client needs, and supporting overall team objectives effectively.

What is the difference between Client Success Intern vs Customer Support Intern?

AspectClient Success InternCustomer Support Intern
ResponsibilitiesFocuses on building relationships, onboarding, and ensuring client satisfactionHandles troubleshooting, technical issues, and responding to customer inquiries
Skills & QualificationsCommunication, relationship management, basic industry knowledgeProblem-solving, technical skills, customer service experience
Work EnvironmentCollaborative, client-facing, strategicSupport center, technical environment, reactive
Industry UsageCommon in SaaS, tech, and service industriesWidespread across tech, retail, and service sectors

While both roles involve customer interaction, a Client Success Intern focuses on proactive relationship management and client retention, whereas a Customer Support Intern primarily addresses technical issues and customer inquiries. Understanding these differences helps in choosing the right internship based on your skills and career goals.

What does a client success intern do?

A client success intern supports the customer success team by assisting with onboarding clients, addressing their inquiries, and ensuring a positive experience. They often use customer relationship management (CRM) tools and develop communication skills while gaining industry knowledge. The role typically involves learning about client needs and helping maintain strong client relationships.

What are the most commonly searched types of Client Success jobs in Toronto, ON?

The most popular types of Client Success jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Client Success Intern jobs?

Cities near Toronto, ON with the most Client Success Intern job openings:

Marketing Intern | Toronto, Canada

Optiv Security, Inc.

Toronto, ON

Part-time

Posted 11 days ago


Job description

The Optiv Event Internship Program is a paid experiential learning opportunity designed to help emerging talent build professional skills while supporting Optiv's regional event and marketing activities. As an Optiv Event Intern, you will work alongside regional marketing teams to help plan, coordinate, execute, and recap client-facing events, field programs, and community engagement activities in the Toronto market.

This internship is ideal for university students or early-career professionals interested in marketing, business, communications, event management, technology, or cybersecurity. Interns gain hands-on experience, mentorship, leadership exposure, and a clearer understanding of career pathways within Optiv and the broader cybersecurity industry.

How you'll make an impact

  • Support regional marketing events, customer programs, partner activities, and community engagement efforts in Toronto, Canada.

  • Assist with registration management, guest communications, event timelines, attendee reports, name badges, signage, swag, shipping, and materials preparation.

  • Provide on-site or virtual event support, including guest check-in, attendee assistance, room setup, hospitality support, survey collection, and session support

  • Help capture event content such as photos, social media moments, field LinkedIn updates, and promotional highlights when appropriate.

  • Assist with post-event follow-up, including attendance tracking, survey reporting, event recap preparation, thank-you communications, and lessons learned documentation.

  • Maintain accurate records, checklists, registration details, attendee lists, receipts, budget notes, and proof-of-performance documentation.

  • Collaborate with regional marketing, sales, operations, creative, finance, vendors, sponsors, and community partners to keep event workstreams moving forward.

  • Participate in professional development sessions focused on cybersecurity, event marketing, business communication, personal branding, and career exploration.

  • Engage with mentors and Optiv leaders to learn about careers in cybersecurity, technology, marketing, sales, consulting, client success, and business operations.

  • This list is not designed to be all inclusive. Other duties and responsibilities may be assigned as needed.

What we're looking for

  • A university student, or early-career candidate, with interest in business, marketing, communications, event management, technology, or cybersecurity.

  • Strong organization skills and the ability to manage details, deadlines, checklists, and follow-ups while balancing school or other commitments.

  • Clear written and verbal communication skills, a professional attitude, and comfort working with internal teams and external guests.

  • Attention to detail when working with registration lists, spreadsheets, event materials, budgets, surveys, and documentation.

  • Curiosity, reliability, coachability, and a willingness to learn new systems, workplace processes, and marketing tools.

  • Ability to collaborate respectfully with marketing, sales, operations, finance, creative teams, vendors, sponsors, mentors, and Optiv leaders.

  • Basic proficiency with Microsoft Office tools, especially Outlook, Excel, Word, and PowerPoint.

  • Must be age of majority - age 19 in Ontario, given third party venue admission requirements.

  • Current or planned studies in marketing, communications, business administration, hospitality, event management, cybersecurity, information systems, public relations, or related fields.

  • Experience through school organizations, volunteer work, internships, retail, hospitality, administration, sales support, community programs, or event coordination.

  • Familiarity with event registration platforms, marketing automation tools, CRM systems, project management tools, or expense systems is helpful but not required.

  • Interest in learning how professional events are planned, promoted, executed, measured, and improved.

  • Interest in B2B marketing, customer engagement, partner programs, cybersecurity, technology, or future career pathways at Optiv.

  • Light lifting (up to 15 lbs) may be required for event materials, marketing collateral, or office supplies.

  • If attending off-site events or photoshoots, the role may involve short periods of standing, walking, or carrying promotional items.

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

What you will gain

  • Paid, hands-on professional experience supporting real regional marketing programs and client-facing events.

  • Mentorship from regional marketing leads, employee mentors, and business leaders who can support career exploration and professional growth.

  • Exposure to cybersecurity, technology, marketing, sales, consulting, client success, operations, and leadership career pathways.

  • Opportunities to build workplace confidence, communication skills, project coordination experience, resume strength, and professional networks.

Salary Range Description

$39,400.00 - $52,300.00 Annual

The Hiring Range provided for this role is informed by (but not limited to) various factors including responsibilities of the position, work experience, education/training, internal peer equity, geography, as well as other market influences when extending an offer. The disclosed range has not been adjusted for these factors. This role may also be eligible to participate in a variable incentive-based bonus plan. Optiv offers a comprehensive compensation and benefits package, of which salary is a component.

What you can expect from Optiv

  • A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
  • Work/life balance
  • Professional training resources
  • Creative problem-solving and the ability to tackle unique, complex projects
  • Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
  • The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.

Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view ourApplicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.