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Client Success Associate Jobs in Portland, OR (NOW HIRING)

Account Manager

Vancouver, WA · On-site

$28 - $35/hr

We are looking for someone who is passionate about sales, client success, and building long-term ... Associate's degree or Bachelor's degree in related fields or equivalent experience * Experience ...

... client problems. The Associate Project Manager is a true self-starter who deals well with uncertainty and ambiguity. Lastly, he or she is a proven team player who puts the success of the team first.

Retail Part Time Store Associate

Tigard, OR · On-site

$15.50 - $18/hr

We believe that the Store Associate role is essential in driving our store's success through ... Client focused, positive and engaging, action oriented, demonstrates a passion for the brand ...

Retail Part Time Store Associate

Tigard, OR · On-site

$15.50 - $18/hr

... client satisfaction. The Store Associate will support a customer-centric environment, engagement ... We believe that the Store Associate role is essential in driving our store's success through ...

Retail Part Time Store Associate

Gresham, OR · On-site

$16 - $18.50/hr

We believe that the Store Associate role is essential in driving our store's success through ... Client focused, positive and engaging, action oriented, demonstrates a passion for the brand ...

Retail Part Time Store Associate

Portland, OR · On-site

$16.25 - $18.50/hr

We believe that the Store Associate role is essential in driving our store's success through ... Client focused, positive and engaging, action oriented, demonstrates a passion for the brand ...

Retail Part Time Store Associate

Beaverton, OR · On-site

$15.75 - $18.25/hr

... client satisfaction. The Store Associate will support a customer-centric environment, engagement ... We believe that the Store Associate role is essential in driving our store's success through ...

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Client Success Associate information

See Portland, OR salary details

$19.4K

$55.7K

$97.7K

How much do client success associate jobs pay per year?

As of Jun 9, 2026, the average yearly pay for client success associate in Portland, OR is $55,693.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $68,800.00 per year, depending on experience, location, and employer.

What is a client success associate?

A client success associate is a professional responsible for managing client relationships, ensuring customer satisfaction, and helping clients achieve their goals with a company's products or services. They often communicate via phone, email, or chat, and may use customer relationship management (CRM) tools to track interactions and outcomes.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Portland, OR? The most popular types of Client Success jobs in Portland, OR are:
What are popular job titles related to Client Success Associate jobs in Portland, OR? For Client Success Associate jobs in Portland, OR, the most frequently searched job titles are:
What cities near Portland, OR are hiring for Client Success Associate jobs? Cities near Portland, OR with the most Client Success Associate job openings:
Infographic showing various Client Success Associate job openings in Portland, OR as of June 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $55,693 per year, or $26.8 per hour.
Copy Center/ Mailroom Associate

Copy Center/ Mailroom Associate

Pacific Office Automation

Beaverton, OR • On-site

$16.75 - $19.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Pacific Office Automation rating

7.2

Company rating: 7.2 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

170th of 339 rated logistics


Job description

Copy Center / Mailroom Associate
Schedule: MondayFriday (On-site)


About Pacific Office Automation
Pacific Office Automation is the largest independently owned document imaging and technology dealer in the nation. Since 1976, we have expanded to over 30 branches across 11 western states, including Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, Texas, and Hawaii. With more than 40 years of success in office equipment and technology sales and service, we have built strong partnerships with leading manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, and Lexmark.

At Pacific Office Automation, youll find a dynamic, growth-focused company that offers strong career advancement opportunities, competitive benefits, and a team of driven professionals committed to your success. We strive to be a long-term employer by investing in our employees through ongoing training and certifications to keep pace with evolving technology. We also foster an inclusive environment where every voice is valued, regardless of role or tenure.


Position Overview
Pacific Office Automation is seeking a Copy Center / Mailroom Associate to support our on-site Digital Imaging, Print, and Mail operations. This role is essential to maintaining daily production workflows while delivering a high level of customer service. The ideal candidate is detail-oriented, proactive, and committed to operational excellence, continuously seeking ways to improve processes and enhance client satisfaction.


Key Responsibilities

  • Deliver exceptional customer service in all interactions
  • Produce high-quality copy and print materials with accuracy and efficiency
  • Serve as a liaison between POA and client personnel
  • Communicate clearly with clients regarding services, turnaround times, and delivery expectations
  • Maintain strict confidentiality of all client materials and information
  • Ensure the facility remains organized and presentable at all times
  • Support onboarding and orientation of client staff to POA processes
  • Scan, copy, and organize documents into shared systems
  • Sort and distribute incoming mail and packages
  • Maintain shared spaces such as lunchrooms and restrooms as needed
  • Set up and break down conference rooms and manage recycling as needed
  • Identify opportunities to improve workflow and operational efficiency

Qualifications

  • Working knowledge of Microsoft Office (Outlook, Word, Excel)
  • Experience with production print, bindery, or office equipment preferred
  • Professional, personable, and customer-focused demeanor
  • Strong organizational and multitasking skills
  • Ability to quickly learn new systems and processes
  • Ability to lift 40 lbs. and perform physical tasks (standing, walking, bending, etc.) for extended periods
  • Strong initiative with the ability to work independently
  • Valid drivers license and reliable transportation

Benefits

  • Opportunities for advancement and leadership development
  • Collaborative, team-oriented work environment
  • Medical, dental, vision, and life insurance
  • 401(k) with company match
  • Paid time off, vacation, and sick leave
  • Flexible Spending Account (FSA) program

Our Commitment to Diversity and Inclusion
Pacific Office Automation is an equal opportunity employer. We consider all qualified applicants without regard to race, color, national origin, ancestry, gender, sexual orientation, gender identity or expression, age, religion, veteran status, or any other protected characteristic. We believe diversity strengthens our organization and are committed to fostering an inclusive workplace.

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