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Client Success Associate Jobs in Durham, NC (NOW HIRING)

Envestnet

Client Service Associate - Tamarac Reporting

Raleigh, NC · Hybrid

$14 - $19.50/hr

  • Medical

  • Retirement

  • PTO

... success--making it an exciting environment for those who enjoy combining problem-solving with ... The Client Service Associate develops strong relationships with their clients that begins with ...

Envestnet

Client Service Associate - Tamarac Reporting

Raleigh, NC · Hybrid

$14 - $19.50/hr

  • Medical

  • Retirement

  • PTO

... success--making it an exciting environment for those who enjoy combining problem-solving with ... The Client Service Associate develops strong relationships with their clients that begins with ...

Envestnet

Client Service Associate - Tamarac Reporting

Raleigh, NC · On-site

$14 - $19.50/hr

  • Medical

  • Retirement

  • PTO

... success--making it an exciting environment for those who enjoy combining problem-solving with ... The Client Service Associate develops strong relationships with their clients that begins with ...

Envestnet

Client Service Associate - Tamarac Reporting

Raleigh, NC · Hybrid

$14 - $19.50/hr

  • Medical

  • Retirement

  • PTO

... success--making it an exciting environment for those who enjoy combining problem-solving with ... The Client Service Associate develops strong relationships with their clients that begins with ...

Marpai Administrators LLC

Client Experience Coordinator

Cary, NC · Remote

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Other duties as required WHAT SUCCESS LOOKS LIKE * Increase client satisfaction * Consistently ... Minimum of Associates Degree preferred * Five or more years of direct experience with health plans

Greenscape

Client Relations Manager

Durham, NC

$60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Experience required; understand how to create a great experience with the client ... success that we enjoy today. Education:{"credentialcategory":"associate degree","@type ...

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Showing results 41-60

All JobsClient Success Associate JobsClient Success Associate Jobs in Durham, NC

Client Success Associate information

See Durham, NC salary details

$17.9K

$51.2K

$89.9K

How much do client success associate jobs pay per year?

As of Aug 17, 2026, the average yearly pay for client success associate in Durham, NC is $51,205.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $63,300.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Durham, NC?

The most popular types of Client Success jobs in Durham, NC are:

What job categories do people searching Client Success Associate jobs in Durham, NC look for?

The top searched job categories for Client Success Associate jobs in Durham, NC are:

What cities near Durham, NC are hiring for Client Success Associate jobs?

Cities near Durham, NC with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Durham, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $51,205 per year, or $24.6 per hour.

Expert, Product Advisor - Payer Encounters Submissions

Veradigm

Raleigh, NC

$92K - $129K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Expert Product Advisor - Payer Encounters Submission
Job SummaryPartners closely with highly complex and strategic payer/health plan customers to serve as a strategic subject matter expert (SME) for Encounters Submissions, driving product value realization, strengthening client partnerships, and advancing alignment with clients' strategic goals. Works collaboratively with Client Success, Strategic Account Management, Product, Development and other cross-functional teams to identify opportunities to maximize product adoption, client satisfaction, and value delivery. Plays a key role in translating client needs-particularly around encounter submissions workflows, claims integration, risk adjustment, and CMS regulatory requirements-into actionable product insights. Supports retention and growth efforts by ensuring Veradigm solutions deliver measurable business outcomes across our client base.What You Will Contribute Leads projects involving Strategic Account Managers, Client Success Managers, and product teams to drive product adoption, client satisfaction, and value delivery.
Serves as a trusted advisor and product SME to strategic clients, connecting solution capabilities-including encounters submission workflows-with client objectives, performance goals, and quality outcomes.
Analyzes client feedback, market trends, and product performance data to identify patterns, gaps, and opportunities for innovation or optimization.
Leads initiatives with Product Management and Development to guide product roadmap, usability improvements, and future enhancements based on real-world client needs.
Supports strategic client discussions, executive business reviews, and renewal planning by providing product expertise and thought leadership.
Tracks product utilization and performance metrics to proactively identify risks to adoption or satisfaction, leading internal teams to develop resolution and improvement plans.
Participates in release planning and reviews to ensure client impact and communication strategies are well understood and managed.
Develops and maintains clear, value-driven documentation and best practices to help internal teams articulate and deliver consistent messaging on solution capabilities and impact.
Acts as a liaison between client-facing teams and product stakeholders, ensuring client perspectives-especially those tied to encounter submissions-are incorporated into strategic planning and operational decisions.
Stays current on industry, regulatory, and technology trends impacting clients, including CMS guidelines and evolving encounter reporting requirements.The Ideal Candidate Will Have Bachelor's Degree or equivalent Technical/Business experience5-7 years' experiencewith encounter submissions and claims datarequiredSolidunderstanding of risk adjustment, and CMS regulatory guidelines Deep understanding of payer solutions, client workflows, and healthcare market dynamics Proven ability to translate technical product knowledge into strategic business value Strong collaboration and communication skills with the ability to influence across functions Experience engaging directly with enterprise clients and executive stakeholders Strategic mindset with a focus on outcomes, retention, and continuous improvementTravel
  • Up to 5% travel may be required

Compensation Range:

$92,972-$129,231

Compensation for this job is subject to market conditions, geographic considerations, the candidate's unique skills and experience, state and local laws, and budget. Our commitment to pay transparency is a testament to our dedication to creating a fair, equitable, and inclusive workplace. By continuously analyzing market trends, staying abreast of changes in state laws, and making budgetary adjustments accordingly, we strive to ensure that our compensation practices reflect the value we place on our associates' unique contributions and support their professional growth.

Enhancing Lives and Building Careers

Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?

Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.

We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19.

Visa Sponsorship is not offered for this position.

At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.

Veradigm's policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans

This is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site.

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