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Client Success Associate Jobs in Minnesota (NOW HIRING)

Let's talk about how you can find your place here at Stifel, where success meets success . What You'll Be Doing The Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s ...

Let's talk about how you can find your place here at Stifel, where success meets success . What You'll Be Doing The Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s ...

Client Associate/Registered Client Associate Embrace RBC Wealth Management's core values and ... success that is mutual. * A comprehensive Total Rewards Program including bonuses and flexible ...

Associate Fund Controller GP Fund Solutions As an Associate Fund Controller at GPFS, your work drives client success, supports investors, and strengthens lasting relationships; all while growing your ...

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Client Success Associate information

See Minnesota salary details

$18.1K

$51.9K

$91.1K

How much do client success associate jobs pay per year?

As of Jun 9, 2026, the average yearly pay for client success associate in Minnesota is $51,900.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $64,200.00 per year, depending on experience, location, and employer.

What is a client success associate?

A client success associate is a professional responsible for managing client relationships, ensuring customer satisfaction, and helping clients achieve their goals with a company's products or services. They often communicate via phone, email, or chat, and may use customer relationship management (CRM) tools to track interactions and outcomes.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Minnesota? The most popular types of Client Success jobs in Minnesota are:
What are popular job titles related to Client Success Associate jobs in Minnesota? For Client Success Associate jobs in Minnesota, the most frequently searched job titles are:
What cities in Minnesota are hiring for Client Success Associate jobs? Cities in Minnesota with the most Client Success Associate job openings:
Infographic showing various Client Success Associate job openings in Minnesota as of June 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, 2% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $51,900 per year, or $25 per hour.
Customer Success Coordinator

Customer Success Coordinator

Marco Technologies LLC

Saint Cloud, MN • On-site, Remote

$20.30 - $30.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Marco Technologies rating

7.3

Company rating: 7.3 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

104th of 203 rated it services


Job description

The Customer Success Coordinator is responsible for delivering an exceptional customer experience by exceeding expectations and building strong, lasting relationships. This role supports both internal teams and external clients through proactive communication, operational coordination, and a customer-centric approach. The Coordinator ensures efficient management of client requests, supports revenue growth initiatives, and contributes to continuous process improvement.
ESSENTIAL FUNCTIONS:
  • Coordinate and prioritize incoming upsell and cross-sell opportunities from Customer Success Representatives
  • Analyze account data and run reports to identify opportunities and provide recommendations to Customer Success leadership
  • Provide prompt, professional, and accurate communication to internal and external clients
  • Serve as an escalation point for complex or high-priority client and internal requests
  • Maintain contact center service standards and performance expectations
  • Verify, update, and maintain accurate customer and account information in systems
  • Collaborate cross-functionally to ensure seamless delivery of services and support to customers
  • Support the development and implementation of best practices and operational procedures to improve efficiency
  • Maintain accurate documentation and complete administrative tasks, including time entry, in a timely manner
  • Uphold company values and consistently deliver a high-quality customer experience
  • Participate in required company and departmental meetings
  • Perform additional duties as assigned

QUALIFICATIONS:
  • High school diploma or equivalent required; associate or bachelor's degree preferred
  • 1-3 years of experience in customer service, account coordination, or client success role preferred
  • Experience working in a fast-paced, customer-facing environment
  • Familiarity with CRM systems and Microsoft Office Suite (Excel, Outlook, Word)

REQUIRED SKILLS:
  • Strong verbal and written communication skills with the ability to interact effectively with internal and external stakeholders
  • Excellent organizational and time management skills with the ability to manage multiple priorities
  • High attention to detail and accuracy in documentation and data management
  • Problem-solving mindset with the ability to assess issues and escalate appropriately
  • Ability to work both independently and collaboratively within a team
  • Customer-focused approach with a commitment to delivering a positive client experience
  • Adaptability and ability to thrive in a dynamic, fast-paced environment
  • Proficiency with business systems, CRM tools, and data reporting

Pay Range: $20.30-$30.50 hourly
The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at www.marconet.com/careers.

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