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Client Success Analyst Jobs in Washington (NOW HIRING)

CAQH

Client Partnerships Manager

Washington, DC · On-site

$110 - $130/hr

Define, track and communicate client success measures that demonstrate the operational and business ... Partner with Product, Analytics and subject-matter experts to provide clients with actionable ...

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Client Success Analyst information

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$19

$28

$44

How much do client success analyst jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for client success analyst in Washington is $28.99, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $32.69 per hour, depending on experience, location, and employer.

What is a client success analyst?

A Client Success Analyst is a professional who ensures that clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, troubleshooting issues, and identifying opportunities for clients to maximize value. Their responsibilities often include onboarding new clients, analyzing client data to track satisfaction and success, and collaborating with internal teams to resolve client concerns. Ultimately, they help foster long-term client relationships and drive customer retention.

How does a client success analyst typically collaborate with other departments to address client needs?

Client Success Analysts frequently work cross-functionally, partnering with teams such as Sales, Product, and Support to ensure client satisfaction. They often act as the main point of contact for client feedback, relaying concerns or feature requests to the appropriate internal teams. This collaboration helps drive process improvements, resolve issues efficiently, and ensures the client's voice is heard throughout the organization. Effective communication and relationship-building skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client success analyst, and why are they important?

To thrive as a Client Success Analyst, you need strong analytical abilities, customer relationship management skills, and a bachelor’s degree in business, marketing, or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and project management systems is typically required. Excellent communication, problem-solving, and adaptability are crucial soft skills for building trust and proactively addressing client needs. These qualifications enable analysts to deliver value, foster long-term client satisfaction, and drive business growth.

What is the difference between Client Success Analyst vs Customer Support Specialist?

AspectClient Success AnalystCustomer Support Specialist
Required CredentialsBachelor's degree often in business, marketing, or related fields; certifications in customer success or CRM toolsHigh school diploma or equivalent; some roles prefer certifications in customer service or product knowledge
Work EnvironmentCollaborative, strategic, client-facing roles within SaaS or service companiesSupport-focused, troubleshooting, and issue resolution in call centers or online support platforms
Employer & Industry UsageUsed in SaaS, tech, and service industries to enhance client retention and satisfactionCommon across retail, telecom, tech, and service sectors for direct customer assistance

The main difference is that a Client Success Analyst focuses on proactive engagement, retention, and strategic account management, while a Customer Support Specialist handles reactive issue resolution and technical support. Both roles require strong communication skills, but the Client Success Analyst typically works more strategically to ensure long-term client success.

What are popular job titles related to Client Success Analyst jobs in Washington?

For Client Success Analyst jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Client Success Analyst jobs in Washington look for?

The top searched job categories for Client Success Analyst jobs in Washington are:

What cities in Washington are hiring for Client Success Analyst jobs?

Cities in Washington with the most Client Success Analyst job openings:

Client Success Analyst jobs near you
Infographic showing various Client Success Analyst job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 14% Part Time, 2% Temporary, and 8% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $60,309 per year, or $29 per hour.

75% HYBRID Board Certified Behavior Analyst (BCBA) Licensed Behavior Analyst (LBA)

Actify ABA

Clinton, MD • Hybrid

$95 - $110/hr

Other

Medical, Dental, Vision, PTO

Re-posted 11 days ago

Job description

HYBRID Opportunity for Board Certified Behavior Analyst (BCBA) - Licensed Behavior Analyst (LBA)!

Actify ABA is looking for an experienced Board Certified Behavior Analyst (BCBA) - Licensed Behavior Analyst (LBA) to join our team! At Actify, we put our clinicians first, your life deserves to be lived and enjoyed!! We are here to take the admin burden off your plate, with streamlined processes and a back-office that responds to any and all inquiries within minutes - not days!

We are a passionate ABA company dedicated to transforming lives through evidence-based practices. Our culture fosters collaboration, personal growth, and client success. Board Certified Behavior Analyst (BCBAs) - Licensed Behavior Analysts (LBAs) thrive in our supportive environment and commitment to professional development and making an impact in kids’ lives!

HYBRID Board Certified Behavior Analyst (BCBA) - Licensed Behavior Analyst (LBA) Benefits:

  • Bonus Opportunities

  • Hybrid Position

  • Competitive Salary With Performance Bonuses

  • Referral Program

  • Health Insurance

  • Vision Insurance

  • Dental Insurance

  • Generous Paid Time Off

  • Professional Development Stipends

  • Collaborative Clinical Support

  • Flexible Schedules

  • Career Advancement Opportunities

  • CEU Library Access

  • AI Tools Available

  • Friendly, Happy and Efficient Backoffice To Reduce Admin Burden On Clinicians

HYBRID Board Certified Behavior Analyst (BCBA) - Licensed Behavior Analyst (LBA) Duties and Responsibilities:

  • Develop and oversee individualized ABA treatment plans.

  • Supervise RBTs and provide ongoing training and support.

  • Conduct assessments and adjust treatment goals as needed.

  • Collaborate with families and multidisciplinary teams to ensure client success.

  • Maintain compliance with ethical and regulatory standards.

HYBRID Board Certified Behavior Analyst (BCBA) - Licensed Behavior Analyst (LBA) Compensation and Schedule:

  • Pay Range: $95 - $110/hour

  • Full-Time: 25 hours/week or Part-Time Available

  • Shifts: Flexible, based on your availability

  • Location: Clinton, MD 20735 and surrounding areas

HYBRID Board Certified Behavior Analyst (BCBA) - Licensed Behavior Analyst (LBA) Skills and Qualifications:

  • Current Board-Certified Behavior Analyst (BCBA) certification required.

  • Maryland Licensed Behavior Analyst (LBA) License required.

  • Master’s degree in Applied Behavior Analysis or related field.

  • Experience supervising RBTs and implementing ABA programs.

  • Strong leadership, organizational, and interpersonal skills.

  • Passion for making a meaningful difference in clients' lives.

Take the next step in making a meaningful difference as a Board Certified Behavior Analyst (BCBA) - Licensed Behavior Analyst (LBA) with us at Actify!

Apply Today!