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Client Success Analyst Jobs in Georgia (NOW HIRING)

Monitor client performance metrics, analyze trends, and provide insights and recommendations for ... customer success, account management, or strategic partnerships. * Strong interpersonal and ...

Proactively analyze client health and product usage data, and take necessary actions to mitigate ... Client Success, Client Service/Support, Account Management, or similar roles * Prior people ...

Operations & Client Success Lead

Atlanta, GA · On-site

$146K/yr

Present meaningful insights and analytics around utilization, revenue, client satisfaction, retention, and capacity to leadership. Success Measures & Qualificiations Success Measures Success in this ...

The Client Success Manager is responsible for the overall management, servicing, and profitability ... Interface with assigned client service staff to ensure the appropriate preparation, analysis, and ...

Experience analyzing data and translating findings into actionable business recommendations ... Certifications or qualifications in Client/Customer Success, project management or related areas of ...

Client Success Liaison

Rome, GA · On-site

$26.55 - $39.85/hr

Physical Requirements Excellent oral, written, and interpersonal communication skills Strong presentation, facilitation, quantitative and analytical skills Understanding of financial cost and ...

Experience analyzing data and translating findings into actionable business recommendations ... Certifications or qualifications in Client/Customer Success, project management or related areas of ...

Showing results 21-40

Client Success Analyst information

See Georgia salary details

$14

$21

$33

How much do client success analyst jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for client success analyst in Georgia is $21.62, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.38 per hour, depending on experience, location, and employer.

How does a client success analyst typically collaborate with other departments to address client needs?

Client Success Analysts frequently work cross-functionally, partnering with teams such as Sales, Product, and Support to ensure client satisfaction. They often act as the main point of contact for client feedback, relaying concerns or feature requests to the appropriate internal teams. This collaboration helps drive process improvements, resolve issues efficiently, and ensures the client's voice is heard throughout the organization. Effective communication and relationship-building skills are essential for success in this role.

What is a client success analyst?

A Client Success Analyst is a professional who ensures that clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, troubleshooting issues, and identifying opportunities for clients to maximize value. Their responsibilities often include onboarding new clients, analyzing client data to track satisfaction and success, and collaborating with internal teams to resolve client concerns. Ultimately, they help foster long-term client relationships and drive customer retention.

What are the key skills and qualifications needed to thrive as a client success analyst, and why are they important?

To thrive as a Client Success Analyst, you need strong analytical abilities, customer relationship management skills, and a bachelor’s degree in business, marketing, or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and project management systems is typically required. Excellent communication, problem-solving, and adaptability are crucial soft skills for building trust and proactively addressing client needs. These qualifications enable analysts to deliver value, foster long-term client satisfaction, and drive business growth.

What is the difference between Client Success Analyst vs Customer Support Specialist?

AspectClient Success AnalystCustomer Support Specialist
Required CredentialsBachelor's degree often in business, marketing, or related fields; certifications in customer success or CRM toolsHigh school diploma or equivalent; some roles prefer certifications in customer service or product knowledge
Work EnvironmentCollaborative, strategic, client-facing roles within SaaS or service companiesSupport-focused, troubleshooting, and issue resolution in call centers or online support platforms
Employer & Industry UsageUsed in SaaS, tech, and service industries to enhance client retention and satisfactionCommon across retail, telecom, tech, and service sectors for direct customer assistance

The main difference is that a Client Success Analyst focuses on proactive engagement, retention, and strategic account management, while a Customer Support Specialist handles reactive issue resolution and technical support. Both roles require strong communication skills, but the Client Success Analyst typically works more strategically to ensure long-term client success.

What are popular job titles related to Client Success Analyst jobs in Georgia? For Client Success Analyst jobs in Georgia, the most frequently searched job titles are:
What cities in Georgia are hiring for Client Success Analyst jobs? Cities in Georgia with the most Client Success Analyst job openings:
Infographic showing various Client Success Analyst job openings in Georgia as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $44,962 per year, or $21.6 per hour.

Client Success Manager

Fetcherr

Atlanta, GA • On-site

Full-time

Posted 19 days ago


Job description

Description
Fetcherr builds responsible AI that transforms market complexity into measurable profit growth. At the core of the company is the Market Model - a proprietary AI-powered model delivering accurate, granular demand predictions with 96% forecast accuracy and real-time decision intelligence for commercial teams. Built on a glass-box architecture, it uses market data - not personal data - with full transparency into logic and outcomes. First deployed in global aviation, the technology is industry-agnostic and scales across volatile markets. Fetcherr delivers a consistent average profit uplift of 7%, with corporate partners including Delta, Virgin Atlantic, WestJet, Viva, and Azul.
While Fetcherr initially focused on the airline industry, the company is now expanding into additional verticals, bringing its dynamic AI-driven optimization capabilities to new industries such as travel, mobility, retail, e-commerce, and beyond.
We're is seeking a highly motivated and client-focused Client Success Manager to manage strategic relationships with key customers across multiple verticals. This individual will serve as the primary point of contact for assigned accounts, ensuring:
  • Exceptional client satisfaction,
  • Commercial performance.
  • Alignment between Fetcherr's product suite and each client's business objectives.

Key Responsibilities:
  • Serve as the day-to-day contact for strategic clients, managing relationships and ensuring high levels of satisfaction and engagement
  • Understand client needs and business goals, and translate them into actionable plans that align with Fetcherr's capabilities.
  • Proactively identify opportunities to drive additional value for the client through product adoption, feature utilization, and cross-sell initiatives.
  • Support contract renewals and commercial discussions, working closely with internal stakeholders to deliver mutually beneficial outcomes.
  • Coordinate with internal teams (Product, Program, Tech, Support, and Data Science) to ensure successful solution delivery and issue resolution.
  • Monitor client performance metrics, analyze trends, and provide insights and recommendations for continuous improvement.
  • Represent the client's voice internally to influence product development and service enhancements.
  • Willingness to travel for client meetings, QBRs, or industry events.

Requirements
  • 10-12 years of experience in a client-facing commercial role ideally involving customer success, account management, or strategic partnerships.
  • Strong interpersonal and relationship management skills with the ability to interact confidently at multiple organizational levels.
  • Excellent communication skills, both verbal and written, including the ability to present effectively to senior stakeholders.
  • Analytical thinker with the ability to derive insights from data and drive strategic conversations.
  • Self-starter with the ability to manage multiple priorities in a fast-paced, dynamic environment.
  • Bachelor's degree in Business, Economics, Aviation Management, or a related field. A Master's degree is a plus.
  • Experience in travel, mobility, logistics, marketplaces, or other demand-driven industries - advantage
  • Experience working with enterprise clients - advantage

What Fetcherr Offers:
  • Competitive salary and performance-based incentives.
  • A comprehensive benefits package, including professional development opportunities.
  • The opportunity to work with cutting-edge AI technology across multiple industries.
  • Flexible work options, including remote opportunities.
  • A collaborative and inclusive workplace culture.

Join Fetcherr and help shape the future of airline revenue management through innovation and partnership.
*This role is based in Louisville, KY, with remote flexibility, and will work closely with global clients and internal teams.