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Client Success Account Manager Jobs in Ohio (NOW HIRING)

Fooda

Client Success Partner

Columbus, OH · On-site

As an Onsite Client Success Partner, you will be a member of a growing team which manages and ... Flexible spending accounts * 401k matching * Daily subsidized lunch program (ours!) * A fulfilling ...

NAMSA

Client Success Program Manager

Northwood, OH · On-site

$75K/yr

... Client success and the Mission to deliver best-in-class global MedTech development solutions ... Effectively recover and stabilize troubled client accounts or projects through proactive ...

Gordon Flesch Company

Client Success Associate

Dublin, OH · On-site

$27.50 - $30/hr

They will support the customers to drive satisfaction, retention and growth within the account ... Ensure accurate documentation of sales activities in CRM systems including meeting notes. * Help ...

Gordon Flesch Company

Client Success Associate

Dublin, OH · On-site

$27.50 - $30/hr

They will support the customers to drive satisfaction, retention and growth within the account ... Ensure accurate documentation of sales activities in CRM systems including meeting notes. * Help ...

GardaWorld

Security Account Manager

Columbus, OH · On-site

$72K/yr

Step into the Dynamic Role of Security Account Manager at GardaWorld. Join our dynamic team as a ... Be the driving force behind our client's success and join us in delivering unparalleled security ...

GardaWorld

Security Account Manager

Columbus, OH

$72K/yr

Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... Be the driving force behind our client's success and join us in delivering unparalleled security ...

GardaWorld

Security Account Manager

Columbus, OH · On-site

$72K/yr

Step into the Dynamic Role of Security Account Manager at GardaWorld. Join our dynamic team as a ... Be the driving force behind our client's success and join us in delivering unparalleled security ...

GardaWorld

Security Account Manager

Columbus, OH

$72K/yr

Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... Be the driving force behind our client's success and join us in delivering unparalleled security ...

GardaWorld

Security Account Manager

Columbus, OH · On-site

$72K/yr

Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... Be the driving force behind our client's success and join us in delivering unparalleled security ...

GardaWorld

Security Account Manager

Columbus, OH

$72K/yr

Step into the Dynamic Role of Security Account Manager at GardaWorld! Join our dynamic team as a ... Be the driving force behind our client's success and join us in delivering unparalleled security ...

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Client Success Account Manager information

See Ohio salary details

$24.8K

$63K

$104.8K

How much do client success account manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for client success account manager in Ohio is $62,961.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,900.00 and $75,300.00 per year, depending on experience, location, and employer.

What does a client success account manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.

What are the key skills and qualifications needed to thrive as a client success account manager?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a client success account manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

What are popular job titles related to Client Success Account Manager jobs in Ohio?

For Client Success Account Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Client Success Account Manager jobs in Ohio look for?

The top searched job categories for Client Success Account Manager jobs in Ohio are:

What cities in Ohio are hiring for Client Success Account Manager jobs?

Cities in Ohio with the most Client Success Account Manager job openings:

Client Success Account Manager jobs near you

Client Success Partner

Fooda

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 24 days ago

Job description

Who We Are
Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food.  It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something.
Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 60 cities with over 100 million meals served and continue to grow rapidly.
Powered by technology and a network of 3,500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.

Who We Are Looking For:

As an Onsite Client Success Partner, you will be a member of a growing team which manages and supports our client’s daily needs in Columbus, OH. This role requires a sense of urgency to react and foresee potential issues that impact our client and you will fully own the client relationship and oversee the full-service food program.  At its core this is a sales and operations role with a focus on expanding our relationships with the catering customer you will supporting. This role requires onsite work Monday- Friday from 6AM - 2PM. 

Who You Are:

  • You love building relationships with customers and genuinely enjoy customer service 
  • You will go above and beyond to make sure your customer’s needs are met
  • You are friendly, high energy and love interacting with other people
  • You are empathetic to your core yet comfortable being tough and taking a stand
  • You are savvy with technology and will be comfortable in a fast-paced startup
  • You have a take-charge attitude and are optimistic in the face of problems, and know that you're capable of finding solutions 
  • You enjoy working in a team environment with an "all hands-on deck" approach
  • You are very organized and detail oriented
  • Corporate Dining or Food Program Manager or Restaurant Management experience is a plus!

What You Will Be Doing:

  • Acting as the single point of contact for a Fooda client
  • Maintain the relationship with the catering client  by offering solutions, solving problems, and managing issues
  • Work closely with our client to determine catering needs; source appropriate vendor, plan, organize and execute daily drop-off and staffed events
  • Communicate all event details, client requests, and delivery information to restaurant partners
  • Oversee onsite restaurant teams dedicated to the site and escort visiting restaurants and ensure service level agreements are being met daily
  • Negotiate new menus with restaurant partners for special requests 
  • Managing and optimizing the success of the fully permitted food service operation for both breakfast and lunch
  • Available to work ONSITE daily, Monday-Friday, between 6AM-2PM, 40 hours/week in Columbus, OH

What You Should Already Have:

  • 5-10 year(s) of professional experience 
  • Strong customer facing skills
  • Bachelor’s Degree preferred
  • Ability to adapt quickly and learn new tasks independently
  • Proven skills demonstrating a strong work ethic adhering to both Fooda’s internal employee and external customers need

What We’ll Hook You Up With:

  • Competitive market salary and stock options, based on experience
  • Comprehensive health, dental and vision plans
  • Flexible spending accounts
  • 401k matching 
  • Daily subsidized lunch program (ours!) 
  • A fulfilling, challenging adventure of a work experience

Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.

The salary range for this role is $50,000-$60,000. The salary is dependent on a number of factors including but not limited to: work experience, training, location and skills. 
 

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About Fooda

Sourced by ZipRecruiter

Fooda is a Workplace Food Program people love and look forward to every day. We scour the streets for the Best Food Trucks, Trendy Restaurants, and Hidden gem mom and pops. Making the connection between them and people who appreciate their food is our passion. We're looking for talented colleagues who want to advance their careers and help scale a business. We all share an interest in Solving problems with data, Taking chances, Beating goals, and Delighting Customers. Our Team's successful execution of those interests has driven expansion to over a dozen markets since our founding in 2011.

Industry

Food services and drinking places

Company size

51 - 200 Employees

Headquarters location

Chicago, IL, US

Year founded

2011

Social media

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