1

Client Success Account Manager Jobs in Ohio (NOW HIRING)

... and manage your own client portfolio with guidance from experienced mentors ◾Track performance and progress using our internal systems and support tools ◾Represent the values of Service Over ...

Lead Client Success. Drive Strategy. Build High-Performing Teams. Manager, Client Account Management Location: United States (Remote/Hybrid) Work Arrangement: Employees residing within 40 miles of a ...

Lead Client Success. Drive Strategy. Build High-Performing Teams. Manager, Client Account Management Location: United States (Remote/Hybrid) Work Arrangement: Employees residing within 40 miles of a ...

Support Staff/Client Success Advisor Date Posted: 8/2/2019 Location: Middletown Office Date ... Coursework in accounting, financial management and/or custmer relations preferred * Previous ...

Client Success Partner

Columbus, OH · On-site

$50K - $60K/yr

As an Onsite Client Success Partner, you will be a member of a growing team which manages and ... Flexible spending accounts * 401k matching * Daily subsidized lunch program (ours!) * A fulfilling ...

Client Success Specialist

Dayton, OH · On-site

$43K - $63K/yr

... management needs impacting thousands of employees. To keep the 937 community running smoothly ... You will respond to questions, resolve routine payroll and HR issues, coordinate account updates ...

Client Success Partner

Columbus, OH · On-site

$50K - $60K/yr

As an Onsite Client Success Partner, you will be a member of a growing team which manages and ... Flexible spending accounts * 401k matching * Daily subsidized lunch program (ours!) * A fulfilling ...

This role is a key contributor to the Client Success department and requires professionalism ... Maintain accurate, organized, and confidential documentation within CRM and/or EMR systems, in ...

Showing results 21-40

Client Success Account Manager information

See Ohio salary details

$24.8K

$63K

$104.8K

How much do client success account manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for client success account manager in Ohio is $62,961.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,900.00 and $75,300.00 per year, depending on experience, location, and employer.

What does a client success account manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.

What are the key skills and qualifications needed to thrive as a client success account manager?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a client success account manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

What are popular job titles related to Client Success Account Manager jobs in Ohio?

For Client Success Account Manager jobs in Ohio, the most frequently searched job titles are:

What cities in Ohio are hiring for Client Success Account Manager jobs?

Cities in Ohio with the most Client Success Account Manager job openings:

Client Success Assistant

415 Group

North Canton, OH • On-site

Full-time

Posted 13 days ago


Job description

Join The 415 Group's IT Division

Are you highly organized, detail-oriented, and someone who enjoys keeping things moving? Do you thrive in a fast-paced environment where accuracy and exceptional client service matter? If so, we'd love to meet you.

The 415 Group is seeking a Client Success Assistant to support our growing IT team. This role is perfect for someone who enjoys juggling multiple priorities, communicating with clients, and ensuring every detail is handled correctly the first time.

Reports to: Director of Client Success

Responsibilities

  • Manage and maintain our IT inventory and equipment room.
  • Prepare quotes and assist with procurement for client technology needs.
  • Coordinate orders and communicate with vendors regarding purchasing and support.
  • Communicate professionally with clients, vendors, and internal team members.
  • Participate in team meetings and contribute to process improvements.
  • Assist with additional administrative and client support tasks as needed.

What We're Looking For

The ideal candidate is someone who:

  • Pays close attention to detail and takes pride in getting things right.
  • Works quickly without sacrificing accuracy.
  • Can manage multiple priorities in a fast-paced environment.
  • Is dependable, organized, and proactive.
  • Enjoys helping clients and supporting a collaborative team.
  • Has excellent written and verbal communication skills.
  • Is comfortable using Microsoft Office and learning new software.
  • Demonstrates professionalism when working with clients and vendors.


Why Join The 415 Group?

You'll be joining a team that values collaboration, exceptional client service, and continuous improvement. Your work will directly contribute to helping our clients succeed while supporting a growing and dynamic IT practice.