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Client Success Account Manager Jobs in Florida (NOW HIRING)

Gartner

Client Success Manager

Fort Myers, FL · On-site +1

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...

Gartner

Client Success Manager

Fort Myers, FL · On-site +1

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...

Gartner

Client Success Manager

Fort Myers, FL · On-site +1

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...

Gartner, Inc.

Client Success Manager

Fort Myers, FL · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...

Gartner

Client Success Manager

Fort Myers, FL · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...

Gartner

Client Success Manager

Fort Myers, FL · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...

Gartner

Client Success Manager

Fort Myers, FL · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...

Gartner

Client Success Associate

Fort Myers, FL · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Introducing Gartner services and capabilities to prospective & new clients, account management or ...

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Client Success Account Manager information

See Florida salary details

$21.5K

$54.6K

$90.9K

How much do client success account manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for client success account manager in Florida is $54,613.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $65,300.00 per year, depending on experience, location, and employer.

What does a client success account manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.

What are the key skills and qualifications needed to thrive as a client success account manager?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a client success account manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

What are popular job titles related to Client Success Account Manager jobs in Florida?

For Client Success Account Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Client Success Account Manager jobs in Florida look for?

The top searched job categories for Client Success Account Manager jobs in Florida are:

What cities in Florida are hiring for Client Success Account Manager jobs?

Cities in Florida with the most Client Success Account Manager job openings:

Client Success Account Manager jobs near you
Infographic showing various Client Success Account Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $54,613 per year, or $26.3 per hour.

Client Success Associate

SMArtX Advisory Solutions

West Palm Beach, FL • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Description
Client Success Associate
Opportunity
SMArtX Advisory Solutions, a fast-growing and innovative financial technology company located in West Palm Beach, Florida, is seeking a Client Success Associate to join our expanding team. This role offers the opportunity to take meaningful steps to grow in your career path while gaining valuable experience in financial services, client success, and investment technology.
As a Client Success Associate, you will provide support to our advisors, brokers, and wealth management clients while gaining hands-on experience with the SMArtX platform. You'll learn how to onboard new clients, resolve inquiries, and collaborate with internal teams to deliver exceptional client experiences. This role is ideal for someone who is proactive, detail-oriented, and passionate about helping others succeed.
Responsibilities

  • Support the onboarding process for new clients, ensuring smooth adoption of the SMArtX platform.
  • Provide timely and accurate responses to client inquiries via email, chat, phone, and Intercom communications.
  • Assist with account setup, maintenance, and documentation updates.
  • Collaborate with internal teams (trading, operations, technology) to resolve client issues.
  • Conduct basic client trainings and support workshops to improve platform utilization.
  • Track and log client feedback, escalating recurring issues to senior team members.
  • Maintain and contribute to training materials, FAQs, and support documentation.
  • Build strong client relationships through consistent follow-up and proactive communication.
Qualifications
  • Bachelor's degree preferred (Business, Finance, or related field a plus).
  • 0-1 year of professional experience; internships, part-time roles, or academic projects in financial services, technology, or customer service are a plus.
  • Strong communication and interpersonal skills.
  • Highly organized, detail-oriented, and able to manage multiple priorities.
  • Comfortable learning new technology platforms and processes quickly.
  • Proficient in Microsoft Office Suite, including Microsoft Excel.
  • Team-oriented, proactive, and eager to grow in a client-facing career.

Why Join SMArtX?
Founded in 2018, SMArtX Advisory Solutions is a rapidly growing, leading financial technology firm developing breakthrough innovations in the wealth management industry. We offer a professional yet relaxed atmosphere where motivated individuals thrive, learn, and grow alongside a team of dynamic professionals.
Skills Required
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More Details
Employment Type: Full Time Location: West Palm Beach , Florida , United States Experience Required: Entry Level Date Published: 04 Sep 2025

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