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Client Services Project Manager Jobs (NOW HIRING)

Ciena

Field Services Project Manager

$96K - $154K/yr

Manage customer expectations, communications, escalations, and governance throughout the project ... Drive quality across all aspects of project services, from site and network engineering through ...

Medical Metrics

Client Services Manager

Houston, TX · On-site

The Client Services Manager (CSM) is MMI's primary point of contact for client relationship ... Manage contract renewals, amendments, and scope changes for ongoing projects * Develop preferred ...

labconnect

Project Design Manager - Client Services

Provide regular status updates to Project Management and Client Services leadership on setup progress. * Translate client requirements into actionable steps for problem-solving and issue resolution ...

Epiq

eDiscovery Client Services Manager

New York, NY · Remote

$130K - $145K/yr

Ensures client and project requirements are being met with the highest quality and accuracy through verification and communicating routinely with both the client and internal partners * Manages and ...

Epiq

eDiscovery Client Services Manager

New York, NY · On-site +1

$130K - $145K/yr

Ensures client and project requirements are being met with the highest quality and accuracy through verification and communicating routinely with both the client and internal partners * Manages and ...

Epiq

eDiscovery Client Services Manager

Washington, DC · Remote

$130K - $145K/yr

Ensures client and project requirements are being met with the highest quality and accuracy through verification and communicating routinely with both the client and internal partners * Manages and ...

Epiq

eDiscovery Client Services Manager

Kansas City, MO · Remote

$130K - $145K/yr

Ensures client and project requirements are being met with the highest quality and accuracy through verification and communicating routinely with both the client and internal partners * Manages and ...

Paylocity

Client Project Manager Ops - West

Schaumburg, IL · On-site

$80K - $103K/yr

They report to the Client Services Director and engage with the Client Services Manager to prioritize and execute projects and involve necessary internal stakeholders. This role requires proficient ...

Koddi

Client Services Manager

Fort Worth, TX · On-site

As a Client Services Manager, you will manage the day-to-day execution, performance, and client ... Ensure timely delivery of projects, initiatives, and ongoing workstreams * Develop and execute ...

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Client Services Project Manager information

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$36.5K

$90.9K

$114K

How much do client services project manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for client services project manager in the United States is $90,928.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $104,500.00 per year, depending on experience, location, and employer.

What does a client services project manager do?

A Client Services Project Manager oversees projects on behalf of clients, acting as the main point of contact between the client and the organization. They are responsible for planning, executing, and finalizing projects according to deadlines and within budget, while ensuring the client's needs and expectations are met. This role typically involves coordinating internal teams, managing resources, and communicating project progress to stakeholders. Strong organizational, communication, and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a client services project manager?

To excel as a Client Services Project Manager, you need strong project management expertise, client relationship skills, and typically a bachelor's degree in business or a related field. Familiarity with project management software like Asana, Trello, or Microsoft Project, and certifications such as PMP or CAPM, are often required. Outstanding communication, problem-solving, and organizational skills set top performers apart in this role. These competencies ensure projects are delivered on time, client expectations are managed effectively, and overall client satisfaction is maintained.

How does a client services project manager typically balance client expectations with internal team capabilities?

A Client Services Project Manager acts as a bridge between clients and internal teams, ensuring that project deliverables meet client expectations while staying within the scope, timeline, and resources available. This often involves proactive communication, setting clear and realistic expectations with clients, and regularly updating all stakeholders on project progress. The manager collaborates closely with account managers, creative or technical teams, and sometimes vendors to address challenges and negotiate solutions when priorities shift. Success in this role hinges on strong organizational, negotiation, and relationship-building skills.

What is the difference between Client Services Project Manager vs Account Manager?

AspectClient Services Project ManagerAccount Manager
Primary FocusManaging project delivery and client satisfaction during specific projectsMaintaining ongoing client relationships and upselling services
ResponsibilitiesPlanning, executing, and closing projects; coordinating teamsBuilding client loyalty, understanding client needs, renewing contracts
Work EnvironmentProject-based, cross-functional teams, deadlines-drivenRelationship-driven, account growth, client communication
Common CertificationsPMP, CAPM, or similar project management certificationsCRM certifications, relationship management training

While both roles involve client interaction, the Client Services Project Manager focuses on delivering specific projects successfully, whereas the Account Manager emphasizes ongoing client relationships and account growth. Understanding these distinctions helps in choosing the right career path or job search focus.

What is a client services project manager?

A client services project manager oversees projects that involve client interactions, ensuring deliverables meet client needs and expectations. They coordinate between teams, manage timelines, and often use project management tools like MS Project or Asana to track progress. Strong communication and organizational skills are essential for success in this role.

What is the role of a client services project manager?

A client services project manager oversees the planning, execution, and delivery of projects to meet client needs and expectations. They coordinate between clients and internal teams, manage timelines and budgets, and ensure quality standards are maintained, often using project management tools like MS Project or Asana.

What cities are hiring for Client Services Project Manager jobs?

Cities with the most Client Services Project Manager job openings:

What are the most commonly searched types of Client Services Project jobs?

The most popular types of Client Services Project jobs are:

What states have the most Client Services Project Manager jobs?

States with the most job openings for Client Services Project Manager jobs include:

Client Services Project Manager jobs near you
Infographic showing various Client Services Project Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $90,928 per year, or $43.7 per hour.

Field Services Project Manager

Ciena

Remote

$96K - $154K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.

How You Will Contribute:

  • Deploy medium to large-scale EF&I projects with medium/high complexity, ensuring delivery within budget, schedule, and Ciena quality standards.

  • Manage customer expectations, communications, escalations, and governance throughout the project lifecycle.

  • Develop project schedules, identify risks, and implement mitigation strategies to ensure smooth execution.

  • Drive quality across all aspects of project services, from site and network engineering through installation, testing, and readiness for service.

  • Collaborate with internal stakeholders and vendors to ensure timely delivery and cost-effective deployment activities.

  • Maintain project documentation, including schedules, financials, risks, and issues, ensuring transparency and alignment with project management plans.

  • Coach and guide junior team members to meet project deliverables and contribute to team success.

The Must Haves:

  • A technical degree or equivalent combination of education and experience.

  • PMP certification preferred (required within one year of hire).

  • Minimum of 10 years of telecommunications industry operational experience and/or project implementation.

  • Minimum of 8 years in a lead role managing medium to large-scale projects.

  • Proficiency in Microsoft Office applications (Word, PowerPoint, Excel).

The Assets:

  • Subsea deployment experience is a strong advantage.

  • Business and financial management skills, particularly in project-level P&L.

  • Strong communication, negotiation, and decision-making abilities.

  • Ability to manage multiple projects simultaneously, prioritizing critical tasks and resources.

  • Familiarity with Ciena's products and technologies is a plus.

Pay Range:

The annual pay range for this position in the USA is $96,900- $154,700 USD

The annual pay range for this position in Canada is $89,100 - $142,300 CAD

#LI-BS1

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is anEqual Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

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