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Client Services Professional Jobs in Silver Spring, MD

## Private Client Services Tax ManagerApplyremote type: Hybridlocations: Columbia, MD: Tysons Corner ... Connect with our diverse teams of professionals to gain insight into the career you envision. Your ...

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Connect with our diverse teams of professionals to gain insight into the career you envision. Your ... As a Private Client Services Tax Manager based out of our Columbia, MD or Tysons Corner, VA office ...

Connect with our diverse teams of professionals to gain insight into the career you envision. Your ... As a Private Client Services Tax Manager based out of our Columbia, MD or Tysons Corner, VA office ...

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Client Services Professional information

See Silver Spring, MD salary details

$10

$17

$27

How much do client services professional jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for client services professional in Silver Spring, MD is $17.56, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.89 per hour, depending on experience, location, and employer.

What is a client services professional?

Client Services Professionals are individuals who serve as the main point of contact between a company and its clients. They are responsible for ensuring client satisfaction by addressing concerns, managing communications, and providing solutions tailored to client needs. Their duties may include onboarding new clients, resolving issues, answering inquiries, and collaborating with other departments to deliver excellent service. Strong communication, problem-solving, and organizational skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client services professional?

To thrive as a Client Services Professional, you need strong communication, problem-solving, and relationship management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with CRM software, customer support platforms, and data analysis tools is commonly required. Exceptional interpersonal skills, patience, and adaptability help you build rapport and address client needs effectively. These skills and qualities are vital for delivering high client satisfaction, retaining business, and fostering long-term partnerships.

How does a client services professional typically collaborate with internal teams to address client needs?

Client Services Professionals often serve as a bridge between clients and internal departments such as sales, operations, and technical support. They regularly communicate client feedback, coordinate with team members to resolve issues, and ensure that deliverables meet client expectations. This role requires strong interpersonal skills, as professionals must balance client advocacy with organizational priorities, often participating in cross-functional meetings and project updates. Effective collaboration helps build trust with clients and ensures a smooth service experience.

What is the difference between Client Services Professional vs Customer Support Specialist?

AspectClient Services ProfessionalCustomer Support Specialist
CredentialsTypically requires a high school diploma or equivalent; some roles prefer associate or bachelor's degreesUsually requires a high school diploma; certifications are optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support channels
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, tech companies, service providers
Search & Comparison IntentFocuses on ongoing client relationships and account managementAddresses immediate customer issues and technical support

While both roles involve assisting clients or customers, Client Services Professionals typically manage ongoing relationships and account needs, often in a B2B context. Customer Support Specialists focus on resolving technical or service issues quickly, often in a retail or tech environment. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is client services a good career?

A career as a client services professional offers opportunities to develop communication, problem-solving, and interpersonal skills. It often involves working in customer-facing environments, with potential for advancement into management or specialized roles, and may require certifications or training in customer relationship management tools.

What are the most commonly searched types of Client Services jobs in Silver Spring, MD?

The most popular types of Client Services jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Client Services Professional jobs?

Cities near Silver Spring, MD with the most Client Services Professional job openings:

Infographic showing various Client Services Professional job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $36,525 per year, or $17.6 per hour.

Marketing + Client Services Coordinator

Keller Williams Capital Properties

Bethesda, MD โ€ข On-site

Full-time

Re-posted 14 days ago


Job description

Company Description
Keller Williams Capital Properties is dedicated to transforming the real estate industry and the lives and careers of real estate professionals by providing them with the resources to build businesses of their own. We offer a unique value proposition as an internationally networked brokerage committed to cutting-edge technology, world-class training and education, a vibrant, collaborative culture, and opportunities for wealth building.
Job Description
Keller Williams Capital Properties is seeking Market Center Coordinators (MCC) for opportunities across the company in new and expanding real estate brokerage Market Center offices in the greater DC metropolitan region. At KWCP, the MCC is a hybrid position that combines marketing, public relations, events management, client services, and general administrative skills to make the Market Center a friendly, warm, welcoming, and efficient business environment.
The Market Center Coordinator is primarily responsible for client service in all forms, and for the efficient and successful day-to-day operations of the office, including supporting the leadership team in meeting their objectives. They will work directly with the Market Center Administrator and act as the client services coordinator, to greet and accommodate requests and provide helpful assistance and guidance for agents with a big smile, a helping hand, and a wealth of essential information. The ambitious MCC candidate can grow into an Assistant Team Leader role, and eventually to become a Team Leader.
Duties & Responsibilities
The Market Center Coordinator is a key support role within KWCP, and will be responsible for:
  • Acting as the office and brand ambassador for the Market Center, fielding phone calls, guests, facilitating meetings, classes, on-site, and off-site events as necessary
  • Maintain and prepare the training rooms, workstations, and other common and functional areas for day-to-day operations and special events as needed
  • Greeting everyone with a smile-being positive, cheerful, and accommodating in all situations
  • Assist management team as needed to forward the goals and objectives of the office to recruit, attract, hire, and retain agents
  • Provide support and feedback to the Market Center Administrator, Team Leader, and other team leaders on all matters affecting the productivity and operation of the Market Center
  • Provide marketing and communications support and outreach for classes, programs, events, and office activity through digital platforms, social media, and internal communications collateral

Qualifications
  • Minimum of 1-3 years of office experience in an administrative capacity
  • Standout verbal and written communications skills, with phone skills and ability to handle multiple, often simultaneous interactions
  • Proficiency with Microsoft Office suite essential applications, document management, and familiarity with email marketing platforms
  • Marketing, event planning, public relations skills and experience are a plus

Additional Information
Top candidates will be friendly, outgoing, and willing to help with anything and everything. They are great team playerswith a 'can-do' attitudeThey will be systematicandefficient, with good planning and problem-solvingskills. The MCC has a happy, positive attitude, and a willingness to serve. They will take opportunity to grow and thrive, seeking potential growth with a commitment to learningat each opportunity.
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