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Client Services Professional Jobs in Silver Spring, MD

Leavitt Partners

Client Services Specialist

Washington, DC · On-site

$19.25 - $25.50/hr

C. office. The Client Services Specialist is responsible for performing routine clerical and ... Leavitt Partners seeks high-caliber candidates who are adaptable, collaborative, professional, and ...

Leavitt Partners

Client Services Specialist

Washington, DC · On-site

$19.25 - $25.50/hr

C. office. The Client Services Specialist is responsible for performing routine clerical and ... Leavitt Partners seeks high-caliber candidates who are adaptable, collaborative, professional, and ...

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Client Services Professional information

See Silver Spring, MD salary details

$10

$17

$27

How much do client services professional jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for client services professional in Silver Spring, MD is $17.56, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.89 per hour, depending on experience, location, and employer.

What is a client services professional?

Client Services Professionals are individuals who serve as the main point of contact between a company and its clients. They are responsible for ensuring client satisfaction by addressing concerns, managing communications, and providing solutions tailored to client needs. Their duties may include onboarding new clients, resolving issues, answering inquiries, and collaborating with other departments to deliver excellent service. Strong communication, problem-solving, and organizational skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client services professional?

To thrive as a Client Services Professional, you need strong communication, problem-solving, and relationship management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with CRM software, customer support platforms, and data analysis tools is commonly required. Exceptional interpersonal skills, patience, and adaptability help you build rapport and address client needs effectively. These skills and qualities are vital for delivering high client satisfaction, retaining business, and fostering long-term partnerships.

How does a client services professional typically collaborate with internal teams to address client needs?

Client Services Professionals often serve as a bridge between clients and internal departments such as sales, operations, and technical support. They regularly communicate client feedback, coordinate with team members to resolve issues, and ensure that deliverables meet client expectations. This role requires strong interpersonal skills, as professionals must balance client advocacy with organizational priorities, often participating in cross-functional meetings and project updates. Effective collaboration helps build trust with clients and ensures a smooth service experience.

What is the difference between Client Services Professional vs Customer Support Specialist?

AspectClient Services ProfessionalCustomer Support Specialist
CredentialsTypically requires a high school diploma or equivalent; some roles prefer associate or bachelor's degreesUsually requires a high school diploma; certifications are optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support channels
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, tech companies, service providers
Search & Comparison IntentFocuses on ongoing client relationships and account managementAddresses immediate customer issues and technical support

While both roles involve assisting clients or customers, Client Services Professionals typically manage ongoing relationships and account needs, often in a B2B context. Customer Support Specialists focus on resolving technical or service issues quickly, often in a retail or tech environment. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is client services a good career?

A career as a client services professional offers opportunities to develop communication, problem-solving, and interpersonal skills. It often involves working in customer-facing environments, with potential for advancement into management or specialized roles, and may require certifications or training in customer relationship management tools.

What are the most commonly searched types of Client Services jobs in Silver Spring, MD?

The most popular types of Client Services jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Client Services Professional jobs?

Cities near Silver Spring, MD with the most Client Services Professional job openings:

Client Services Professional jobs near you
Infographic showing various Client Services Professional job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $36,525 per year, or $17.6 per hour.

Client Services Project Coordinator

TransPerfect

Washington, DC • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 3 days ago

TransPerfect rating

7.0

Company rating: 7.0 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

271st of 500 rated business services

Job description

TransPerfect Is More Than Just a Job...
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

Who We Are:

TransPerfect Legal (TL) empowers legal professionals to leverage AI, analytics, and multi-language technology across e-discovery, forensic consulting, due diligence, privacy, managed review, and staffing projects. TLS delivers software and service solutions to every Am Law 200 and Global 100 firm, and the majority of Fortune 500 corporate legal departments.

TransPerfect Legal is a division of the family of companies that form TransPerfect.

What You Will Be Doing:


We are seeking goal-oriented, organized, energetic, and talented individuals who have a passion for problem-solving. With primary responsibilities in the areas of Project Management, Logistics, and Quality Assurance, the mission of the Client Services team is to retain and grow client relationships by orchestrating the entire project lifecycle and delivering a superior level of customer service.

Responsibilities:

  • Respond to client requests for new project initiatives, by closely monitoring external and internal email correspondence.
  • Collaborate with various members of the production, tech and sales teams to assess the scope of work and produce cost estimates.
  • Frame project instructions, specifications and deadlines within our internal job-tracking system.
  • Serve as the primary point of contact for clients and third party vendors.
  • Manage client relationships and set expectations in increasingly narrow timeframes.
  • Oversee full project lifecycle; monitor and communicate project progress; ensure strict adherence to deadlines, protocols and budgets and ultimately produce high quality deliverables.
  • Experienced candidates will be called upon to provide training and guidance on best practices to support process improvement and optimization and to aid in scoping and developing technical solutions.
  • Perform other special projects or duties when required.
Who We Are Looking For:

About You:

As a Client Services Project Coordinator you are a:

  • Creative thinker - You are curious and unafraid to ask questions
  • Hard worker - You are industrious and diligent in everything you do
  • Innovator - You are willing to initiate changes and introduce new ideas

Your experience includes:

  • Minimum Bachelor's degree or its equivalent
  • Flexibility to work rotating shifts on a weekly basis, including some weekends and evenings.
  • Superior written and spoken communication skills in English.
  • Strong attention to detail and an outgoing personality, with willingness to take initiative on new projects
  • Ability to work in a fast-paced and team-oriented environment; collaborating with numerous teams across multiple departments, all with the goal of providing exceptional client service and delivering a superior product to all clients at all times.
  • Willingness to work under pressure, juggling multiple projects and deadlines simultaneously, all while remaining calm, collected, and professional.
  • Desire to build external relationships with clients, and internal relationships with peers/coworkers from other departments
Where Your Career Is Going:

At TransPerfect, there are a lot of growth opportunities. This is a great opportunity to start a career in logistics. All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.

End your job search and find your career at TransPerfect #careersNOTjobs.

Why TransPerfect:

For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.

We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.

What TransPerfect employees say

Pay

Benefits

Hours and flexibility

Workplace

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About TransPerfect

Sourced by ZipRecruiter

TransPerfect was founded in 1992 with a simple mission to provide the highest quality language services to leading organizations worldwide. Started as a two-person company operating out of a dorm room, TransPerfect has spent nearly three decades solving global business challenges for our clients, and has turned into one of the most successful growth stories in the business world.

Industry

Translation services

Company size

5,001 - 10,000 Employees

Headquarters location

New York, NY, US

Year founded

1992

Social media

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