1

Client Services Manager Jobs in Strathmore, AB (NOW HIRING)

Your Opportunity We are looking for a Manager to join our Canadian Tax Services practice in Calgary ... Lead client engagements for a wide variety of clients across industries and organizational sizes

* Working with our Business Development Managers, Account Managers and our internal partners and be ... Required to attend client meetings including new group implementations, employee meetings, problem ...

The Private Client Account Manager has an impact on overall brokerage success by assisting in the ... Service: We serve clients, communities, and colleagues. Ready to join HUB and build a career in a ...

The Private Client Account Manager has an impact on overall brokerage success by assisting in the ... Service: We serve clients, communities, and colleagues Ready to join HUB and build a career in a ...

PIA Client Service Associate

Calgary, AB · On-site

CA$43K - CA$56K/yr

TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth ... services, andidentifyreferral opportunities * Accept/create leads and ensure correct referral ...

... services products to help clients with their day-to-day banking needs. As a Client Service ... Client engagement - Help clients manage their accounts and products. Focus on the client experience ...

Paid Social Manager (Remote Canada)

Calgary, AB · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Confirm lead routing is accurate within a CRM * Responsible for personal productivity and ... Cross-sell services that align with client goals and objectives * Clearly communicate results with ...

Showing results 21-40

Client Services Manager information

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What cities near Strathmore, AB are hiring for Client Services Manager jobs?

Cities near Strathmore, AB with the most Client Services Manager job openings:

Manager, Transaction Tax Services

BDO Canada

Calgary, AB

Full-time

PTO

Re-posted 29 days ago


Job description

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters apeople-first culturewith a high priority on your personal and professional growth.

Your Opportunity

We are currently looking to hire a Manager to be part of our growing Transaction Tax Services team which can be based out of any of our locations across Canada. This is a new new role and you will be involved in assisting clients with transaction tax issues including completing tax due diligence (both buy-side and sell-side), tax structuring, tax modelling, pre-sale planning, assisting with the tax aspect of sale purchase agreements, post-closing items and other transaction tax matters.

Key Accountabilities and Responsibilities

  • Lead sell-side and buy-side tax due diligence engagements to identify, evaluate and quantify potential tax liabilities and exposures and work with vendors to mitigate these exposures prior to commencing a sale process and/or with legal counsel in reviewing purchase and sale and ancillary agreements

  • Work with Partners & clients to mitigate tax exposures prior to commencing a sale process

  • Analyze complex tax issues to help design tax-efficient structures for strategic and private equity acquisitions, divestitures and reorganizations

  • Collaborate with team members on the design of Canadian and international private equity funds and related management structures

  • Analyze complex tax issues and prepare technical deliverables to outline the tax analysis and implications to clients

  • Manage and mentor engagement team members and work closely with team members located across the country

  • Maintain relationships with clients at the highest level, build positive working relationships and provide effective support for engagements

  • Contribute to the successful recruitment of new talent

  • Develop the capabilities of less experienced staff through coaching, knowledge transfer, internal training delivery, assignment of challenging work opportunities

  • Support business development initiatives, primarily in the private equity space and identify new opportunities with existing clients

How do we define success for your role?

  • You demonstrate BDO's core values through all aspects of your work: Integrity, Respect and Collaboration

  • You understand your clients' industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high quality work

  • You identify, recommend, and are focused on effective service delivery to your clients

  • You share in an inclusive and engaging work environment that develops, retains and attracts talent

  • You actively participate in the adoption of digital tools and strategies to drive an innovative workplace

  • You grow your expertise through learning and professional development

Your experience and education

  • You have completed your CPA designation or LLB

  • Completion of Master of Taxation or CPA Canada In-depth Tax program

  • You have at least 4 years of experience in the professional services industry, with a period specializing in Tax

  • You enjoy working within M&A transactions and are keen to develop further knowledge in this area

  • Experienced with identifying issues and developing solutions, managing client expectations and engagement economics and team leadership

  • You value teamwork, client service, and quality in detailed work

  • You display strong problem solving, analytical, and communication skills


Why BDO?
Our people-first approach to talent has earned us a spot among Canada's Top 100 Employers for 2026. This recognition is a milestone we're thrilled to add to our collection of awards for both experienced and student talent experiences.


At BDO, our people experience is guided by three core pillars-Do work with genuine care, Do what matters with purpose, and Do what's next - shaping how we support our people, serve our clients, and grow together.

Our firm is committed to providing an environment where you can be successful in the following ways:

  • We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
  • We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
  • We support your achievement of personal goals outside of the office and making an impact on your community.
  • We foster a collaborative, inclusive environment where your ideas are valued, and you can do your best work with genuine care and purpose
  • We encourage innovation and forward thinking, empowering you to embrace what's next and help shape the future of our firm

Giving back adds up:Where company meets community.BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide comprehensive benefits from day one, and a flexible personal time off policy. We're committed to supporting your overall wellbeing and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts:
We are committed to creating a workplace where employees can participate fully, contribute meaningfully and succeed without barriers. We are dedicated to fostering a workplace defined by respect, fairness, and a true sense of belonging for everyone. We recognize and celebrate the unique experiences, identities, and perspectives that each of us bring - and that these experiences strengthen how we work together. Our commitment extends to ensuring that our application process is both inclusive and accessible. If you require accommodation to complete the application process, please contact us.


Flexibility:
All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It's about creating work experiences that meet everyone's needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

BDO may use artificial intelligence enabled tools to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all employment-related outcomes are made by BDO personnel.

More information on BDO Canada's Privacy Policy can be found here:

Privacy Policy | BDO Canada


Ready to make your mark at BDO? Click "Apply now" to send your up-to-date resume to one of our Talent Acquisition Specialists.


To explore other opportunities at BDO, check out ourcareers page.