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Client Services Manager Jobs in Springfield, OH (NOW HIRING)

compunet

Client Service Representative

Dayton, OH

$15.50 - $21/hr

The Client Service Representative will exemplify CompuNet's mission and value to both internal and external customers in response to telephone calls, critical value reporting and inquiries by clients ...

DeCoach Recovery Centre

Case Manager

Fairborn, OH · On-site

$19 - $24.25/hr

The Case Manager is responsible for providing direct client services that address individual client needs including linkage to resources , development of activities of daily living skills , advocacy ...

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Client Services Manager information

See Springfield, OH salary details

$31.5K

$63.3K

$114.8K

How much do client services manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for client services manager in Springfield, OH is $63,349.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $74,800.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What job categories do people searching Client Services Manager jobs in Springfield, OH look for?

The top searched job categories for Client Services Manager jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Client Services Manager jobs?

Cities near Springfield, OH with the most Client Services Manager job openings:

Client Services Manager jobs near you

Account Manager - Client Relations

Plain City, OH • On-site

Yellowstone Landscape
Environmental Consulting Services • 5 - 10K employees
Learn more about Yellowstone Landscapeexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Yellowstone Landscape rating

6.9

Company rating: 6.9 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

16th of 38 rated gardening and landscaping

Job description

Are you interested in joining a dynamic and growing business that values the unique aspirations of its employees, encourages progressive practices and offers the opportunity to provide customized and exceptional client service?  We are seeking a Client Care Specialist in our Reynoldsburg, Ohio Branch. 

Yellowstone Landscape is dedicated to excellence in commercial landscaping.  As the largest privately-owned commercial landscaping company in the nation, we offer exciting career opportunities for Landscape Professionals across the Southern United States.  To learn more, please visit our website: www.yellowstonelandscape.com.

What you'll do: 

  • Communicate effectively with customers and Yellowstone Landscape maintenance production staff to ensure quality work is performed to the satisfaction of the client.
  • Meet or exceed established sales goals for landscape and snow.
  • Build strong, long-lasting relationships with existing and new clientele.
  • Regularly conducts site visits with client and production team. 
  • Produce professionally-written proposals and communications for clientele and for internal use.
  • Review specifications and contract documentation for each project.
  • Proactively anticipate problems and suggest solutions to avoid customer complaints.

 What we are looking for: 

  • Associate's Degree required and a Bachelor's Degree preferred; relevant experience will be considered.
  • 3-5 years previous sales experience.
  • The ability to effectively coordinate and complete numerous activities simultaneously.
  • The capacity to drive to all work sites and conduct tours and visual inspections of the landscape.
  • Prior landscape operations management experience required.
  • A passion for service excellence.
  • Superb professional communication skills, both written and verbal.
  • Horticultural knowledge strongly preferred.
  • Proficient in Microsoft Office.
  • BOSS, Aspire or landscape management software experience a huge plus

Why Join Yellowstone?

  • Competitive pay; paid weekly.
  • Full group benefits package including health, dental, vision, life and disability insurance, 401k with a company match, paid time off and holiday pay.
  • Aggressive incentive plan.
  • Industry leading safety programs.
  • Company provided work shirts and safety gear.
  • Equipped with optimal and most professional equipment.
  • High profile customers, worksites and landscape results.
  • Opportunity to advance within one of the industry’s fastest growing companies.
  • A company that values and appreciates YOU.

Become part of the team dedicated to Excellence in Commercial Landscaping!

What Yellowstone Landscape employees say

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