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Client Services Manager Jobs in Springfield, OH (NOW HIRING)

Old Fort Banking Co

Client Service Representative

Dayton, OH · On-site

$15.50 - $21/hr

As a CSR, you report to the Financial Center Manager and are the initial contact for our clients. You are client focused, ensuring all visitors feel welcome the moment they walk in the door by ...

Old Fort Banking Co

Client Service Representative

Dayton, OH · On-site

$15.50 - $21.25/hr

As a CSR, you report to the Financial Center Manager and are the initial contact for our clients. You are client focused, ensuring all visitors feel welcome the moment they walk in the door by ...

Banfield

Client Service Coordinator

Beavercreek, OH · On-site

$16.75 - $21.75/hr

... services and route the flow of clients and pets to ensure superior client care and maximum ... Manage the finances by maintaining accurate balances and utilizing proper opening and closing ...

Banfield

Client Service Coordinator

Centerville, OH · On-site

$15 - $18.69/hr

Actively recruit new clients by promoting hospital services and route the flow of clients and pets ... Manage the finances by maintaining accurate balances and utilizing proper opening and closing ...

Banfield

Client Service Coordinator

Dayton, OH · On-site

$17.50 - $22.75/hr

... services and route the flow of clients and pets to ensure superior client care and maximum ... Manage the finances by maintaining accurate balances and utilizing proper opening and closing ...

greenpath, inc.

Client Success Specialist

Fairborn, OH · On-site

$16.50 - $17.50/hr

Client Services Training Start Date: August 31st, 2026 (Training is mandatory) About the Role At ... Manage proposals, payments, deposits, and creditor communications. * Proactively review client ...

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Client Services Manager information

See Springfield, OH salary details

$31.5K

$63.3K

$114.8K

How much do client services manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for client services manager in Springfield, OH is $63,349.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $74,800.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What job categories do people searching Client Services Manager jobs in Springfield, OH look for?

The top searched job categories for Client Services Manager jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Client Services Manager jobs?

Cities near Springfield, OH with the most Client Services Manager job openings:

Client Services Manager jobs near you

Client Service Representative

Dayton, OH • On-site

Old Fort Banking Co
Commercial Banking • 51 - 200 employees
Learn more about Old Fort Banking Coexternal

$15.50 - $21/hr

Full-time

PTO

Posted 7 days ago

Key responsibilities

  • Assist clients with retail and commercial banking transactions, including deposits, withdrawals, and check cashing.

  • Handle transactions accurately within authorized limits and obtain manager approval for certain transactions.

  • Identify client needs through conversations and refer clients to appropriate banking professionals.

Job description

Description

  • Paid vacation available at start  
  • 5 PTO Days 
  • Paid Holidays
  • Monday - Friday 8:45 am to 5:15 pm

The Old Fort Banking Company

The Old Fort Banking Company is an employee-owned and operated financial institution, and a privately held subsidiary of Gillmor Financial Services, Inc. Established in 1916, the

bank is headquartered in Tiffin, Ohio. Old Fort Bank is known for our strong relationships with our clients and communities we serve. We have:

  •  More than 90 associates
  •  Approximately 27,541 clients
  •  10 financial centers located in Bettsville, Clyde, Findlay, Fostoria, Fremont, Old Fort, Sugarcreek Township, Tiffin and Xenia.

Our Community is Our Cause

As a community-first bank, Old Fort Banking Company is proud to be a resource for local groups, organizations, and businesses. From charitable donations to sponsorships and involvement at local events, we take the time to help our communities thrive. Because when they succeed, we all do. It's about more than banking to us - it's about improving the places we call home.

We have established ourselves as a high performing community bank, measured in terms of our reputation for extraordinary client service, our ability to attract and retain the best and brightest people, and for the superior financial results we produce.

Client Focused 

At OFBC we are focused on our client relationships. As a CSR, you report to the Financial Center Manager and are the initial contact for our clients. You are client focused, ensuring all visitors feel welcome the moment they walk in the door by helping clients with all their retail and commercial banking transactions. You are responsible for accurately handling all banking needs of our clients, including deposits, withdrawals, cashier's checks, and foreign exchange. In addition, CSR's, through their conversations with the clients, listen to uncover financial needs and transition clients to a banker to further assist, you act as a resource in identifying and resolving client servicing issues through strong client relationship skills.


Your Role

  • Delivers a unique client experience aimed at improving client financial wellbeing and creating loyalty
  • Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner
  • Handles transactions efficiently and accurately by accepting account deposits and withdrawals, verifying cash and endorsements of checks.
  • Accepts loan payments, issues money orders, cashier checks, traveler checks, foreign currency, cash advances and U.S. Savings Bonds.
  • Processes all transactions within authorized limits, which includes check-cashing limits - obtains manager approval on all required transactions.
  • Identifies opportunities through meaningful conversations with clients, making appropriate referrals to consumer and commercial bankers. 


Requirements

  • Excellent client service and communication skills, with the ability to interact with a variety of bank clients.
  • Previous cash handling experience is beneficial.
  • Proficient computer skills, which includes the ability to use a keyboard, ten-key pad and basic capability to access information contained within bank wide systems.
  • Effectively manage multiple priorities, work in a fast paced, changing environment and maintain a commitment to accuracy and timeliness.
  • Follow policies, procedures and written instructions, as well as verbal instructions or directions from his/her manager. 
  • Ability to maintain confidentiality



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