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Client Relationship Manager Jobs in Springfield, OH

Keybank

Commercial Relationship Manager

Dayton, OH

$112K - $210K/yr

This role is focused on acquiring new relationships as well as managing and growing existing ... Provides and educates the client on Key's capabilities and knowledge in key product areas (cash ...

KeyBank

Commercial Relationship Manager

Dayton, OH · On-site

$112K - $210K/yr

This role is focused on acquiring new relationships as well as managing and growing existing ... Provides and educates the client on Key's capabilities and knowledge in key product areas (cash ...

KeyCorp

Commercial Relationship Manager

Dayton, OH · On-site

$150 - $200/hr

This role is focused on acquiring new relationships as well as managing and growing existing ... Ability to build trust by taking a client centric approachStrategic Thinking: Deploys a long-term, ...

GO Rentals

Relationship Manager, Private Aviation

Troy, OH · On-site

$80K - $90K/yr

Relationship Manager, Private Aviation Partnership - Go Rentals On-site at our partner's operations ... Demonstrated success owning a client or partner relationship, including service recovery and ...

ExcelliSearch, Inc.

Tax Manager

Dayton, OH · On-site

$107K - $141K/yr

As a Tax Manager, you will be the cornerstone of client relationships, guiding them through intricate tax challenges and identifying opportunities for growth. What We Offer: * A vibrant, relationship ...

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All JobsClient Relationship JobsClient Relationship Manager JobsClient Relationship Manager Jobs in Springfield, OH

Client Relationship Manager information

See Springfield, OH salary details

$26.1K

$51.7K

$88.3K

How much do client relationship manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for client relationship manager in Springfield, OH is $51,688.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $58,500.00 per year, depending on experience, location, and employer.

What is a client relationship manager?

A client relationship manager oversees the relations between a company and its clients. As a client relationship manager, your job duties involve establishing new relationships, maintaining current relationships, and developing strategies to enhance all communications. You often manage client services and help resolve all client complaints. You mostly communicate with clients by phone or email but are sometimes required to meet with them in person. Companies in almost all industries hire client relationship managers. It’s important to have some work experience in the organization’s specific industry.

What are the key skills and qualifications needed to thrive as a client relationship manager, and why are they important?

To thrive as a Client Relationship Manager, you need a solid background in account management, customer service, and business communication, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Outstanding interpersonal skills, problem-solving abilities, and emotional intelligence set top performers apart in this role. These skills are crucial for building strong client partnerships, ensuring customer satisfaction, and driving business growth.

How does a client relationship manager typically collaborate with sales and account management teams?

As a Client Relationship Manager, you frequently act as a bridge between clients and internal teams such as sales and account management. You'll participate in regular strategy sessions, share client feedback, and help develop tailored solutions that address client needs while supporting business goals. Effective collaboration often involves joint meetings, coordinating on proposals or renewals, and ensuring seamless communication to deliver a consistent and positive client experience. This cross-functional teamwork is essential for both client satisfaction and long-term retention.

What is the difference between Client Relationship Manager vs Account Executive?

AspectClient Relationship ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and closing sales
Work EnvironmentOngoing client support, account managementSales meetings, prospecting, negotiations
Required SkillsCommunication, relationship-building, customer serviceSales techniques, negotiation, product knowledge
Industry UsageCustomer service, consulting, financeSales, marketing, advertising

While both roles involve client interaction, the Client Relationship Manager focuses on nurturing existing accounts, whereas the Account Executive primarily aims to acquire new clients and drive sales. Understanding these differences helps organizations assign the right responsibilities and candidates for each position.

How much do client relationship managers make in the US?

In the US, client relationship managers typically earn an average salary between $60,000 and $100,000 annually, depending on experience, industry, and location. Senior or specialized roles can pay higher, often exceeding $120,000 with bonuses and benefits included.

How much does a client relationship manager make?

The average salary for a client relationship manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Senior or specialized roles can earn higher salaries, and many positions include bonuses or commissions based on performance.

Is a client relationship manager a good job?

A client relationship manager is a role focused on maintaining and strengthening client connections, often requiring strong communication and interpersonal skills. It can be a rewarding career with opportunities for advancement, especially in industries like finance, technology, and consulting. Job satisfaction depends on individual preferences, work environment, and the ability to meet client needs effectively.
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What cities near Springfield, OH are hiring for Client Relationship Manager jobs?

Cities near Springfield, OH with the most Client Relationship Manager job openings:

Client Relationship Manager jobs near you
Infographic showing various Client Relationship Manager job openings in Springfield, OH as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $51,688 per year, or $24.9 per hour.

ECDI - Relationship Manager I (Dayton)

Economic and Community Development Institute

Dayton, OH • On-site

$50K - $60K/yr

Full-time

Posted 14 days ago

Job description

Under the direction of the Lending Management Team, the Relationship Manager I is responsible for sourcing new clients, building and maintaining relationships with existing clients, and providing counseling and solution-focused support to small business owners and entrepreneurs seeking financing for their businesses. The Relationship Manager I conducts outreach, develops new lending opportunities, and builds relationships with entrepreneurs, community partners, and other stakeholders throughout the assigned market area. This position supports ECDI clients across programs and services.
This position will be based out of ECDI's Dayton office and will serve the Greater Dayton region and surrounding communities, including portions of the Greater Cincinnati market. The Relationship Manager I is expected to maintain an active presence throughout the assigned service area to support client engagement, business development, outreach, and relationship-building activities.
This is a hybrid position requiring approximately 50% travel throughout the assigned market area. Work will be divided among the Dayton office, in-person client and community engagements, travel throughout the service area, and remote work as determined by manager direction and business needs.
The starting annual salary range for this position is $50,000-$60,000
Candidates for this position must be located in the Dayton Area.
Essential Duties & Responsibilities:
Before the Loan Process:
  • Work with clients to gather and synthesize information pertinent to approving and funding a commercial loan application such as business plans, financial statements, credit data, etc.
  • Gather data necessary to complete application package and source documents for credit analysis of all loan applicants.
  • Provide and document technical assistance to applicants while reviewing the application materials and supporting documentation as well as helping the credit team prepare the credit memorandum.
  • Initiate contact with prospective loan applicants to determine if loan qualification standards are met.
  • Develop and maintain referral sources of prospective small businesses located within target communities and in need of financing.
  • Work with community partners, centers of influence, funding partners, and other small business ecosystem key stakeholders to expand ECDI's presence and brand awareness in the market.
  • Expand ECDI's network throughout Franklin and surrounding counties.
During the Loan Process:
  • Coordinate with the underwriting and processing teams to prepare necessary reporting information (such as the request or need for credit, feasibility, and viability of success of the business, capacity to repay the loan, the degree of risk involved in extending the loan) and provide recommendations.
  • Negotiate any remaining loan structuring elements.
  • Prepare loan package for funding.
  • Prepare and deliver a commitment letter to the applicant.
  • Package the loan documents per the loan closing checklist once the commitment letter is signed and all required documents are received.
  • Complete the loan closing process with borrowers.
After the Loan Process:
  • Provide continued support to clients by supporting their post loan requests and conducting technical assistance on an ongoing basis.
  • Assist in portfolio management with servicing issues and borrower relationships during the entire life of the loan, including but not limited to collections, modifications of collateral, site visits, and annual reviews.
  • Record data entry into CRM system, including but not limited to pre- and post-loan tracking, technical assistance provided, collections, other notes about client relationship etc.
  • Responsible for meeting individual loan production goals established by the V.P. of Lending.
Other:
  • Ensure excellence in customer service externally and internally.
  • May be asked to attend non-work hours events or meetings as it relates to engaging and representing ECDI's mission, cultivating community partners, and promoting lending activities.
  • Record notes and data entry into CRM system, including pre- and post-loan tracking, technical assistance provided, collections, and other notes about client relationships.
  • Maintain a thorough working knowledge of and adheres to all ECDI policies and procedures.
  • Perform other related activities, as required, to assure program/department success.

Minimum Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
Knowledge, Skills and Abilities:
  • Comprehensive knowledge of standard office practices, procedures, equipment, and techniques.
  • Excellent business development, outreach and strong client follow-up skills.
  • Must be able to engage in a professional manner with potential borrowers, existing borrowers, and community partners.
  • Strong financial and business accounting skills.
  • Familiarity with specific market area preferred.
  • Has a broad knowledge and understanding of how a small business operates.
  • Computer Skills - Experience with and knowledge of computer operation; knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.).
  • Ability to build and maintain business relationships with clients.
  • Familiarity with CRM software and/or Salesforce preferred.
Education and/or Experience:
  • Associates degree in business, finance, or a related field.
  • 1-3 years of lending experience with small businesses.
  • Experience with coaching/counseling a business, providing technical assistance, and/or business support.
  • Prior related experience in the non-profit and/or public sector preferred.
Special Requirements:
  • Occasional after hours and travel required.

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