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Client Services Manager Jobs in Oak Ridge, TN (NOW HIRING)

... managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences ... Client Technology Strategists are responsible for building long-term trusted relationships with our ...

... managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences ... Client Technology Strategists are responsible for building long-term trusted relationships with our ...

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Hero Services is a home service company in Knoxville, Tn. We were founded in 2004 by, U.S. Air ... The Client Service Representative (CSR) is our client's first experience with our company.

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Client Services Manager information

See Oak Ridge, TN salary details

$33.5K

$67.2K

$121.9K

How much do client services manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for client services manager in Oak Ridge, TN is $67,238.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,800.00 and $79,400.00 per year, depending on experience, location, and employer.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What are the most commonly searched types of Client Services jobs in Oak Ridge, TN? The most popular types of Client Services jobs in Oak Ridge, TN are:
What cities near Oak Ridge, TN are hiring for Client Services Manager jobs? Cities near Oak Ridge, TN with the most Client Services Manager job openings:
Infographic showing various Client Services Manager job openings in Oak Ridge, TN as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $67,238 per year, or $32.3 per hour.

$100K/yr

Full-time

Re-posted 14 days ago


Job description

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products and services. Slice delivers a consultative approach on the best platforms and equipment most suitable for each merchant.

Slice Merchant Services is seeking driven, ambitious outside sales professionals to join our most aggressive and lucrative Sales Representative Program ever offered.

Demonstrate your passion and sales skills by offering businesses in your local community substantial savings and upgraded state-of-the-art equipment. Get Paid while you learn an exciting new business in merchant services sales, weekly commissions and monthly bonuses; Our top performers make well over a 6-figure income. To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training,

WHAT THE COMPENSATION PACKAGE OFFERS:

  • UNCAPPED EARNING POTENTIAL
  • AGGRESSIVE COMMISSIONS
  • LARGE DAILY/WEEKLY/MONTHLY BONUSES
  • RESIDUALS
  • VARIOUS SELF-SOURCE BONUSES
  • OUR SUCCESSFUL SALES AGENTS MAKE OVER $100K WITH OUR MULTIPLE REVENUE STREAM COMPENSATION PACKAGE

UNMATCHED FEATURES THAT WE OFFER:

  • IN-DEPTH ONGOING TRAINING WITH EXCELLENT SALES MANAGEMENT
  • PRE-SET COMPANY APPOINTMENTS (TRUE TRIPLE CONFIRMED LEADS)
  • PROVEN SALES PROCESSES THAT ARE RESULTS DRIVEN
  • FULL SUITE OF PROFESSIONALLY BRANDED MARKETING MATERIALS & PRESENTATION TOOLS
  • ANYTIME LIVE MANAGER ASSISTANCE
  • ONLINE TRAINING & DOCUMENTS LIBRARY
  • E-SIGN APPLICATION OPTION (RAPID & EASY)

EXPERIENCE THAT WE ARE LOOKING FOR:

  • At least 2 years of business-to-business (B2B) sales experience preferred
  • Excellent verbal, written, interpersonal, relationship building and presentation skills
  • Strong work ethic with a drive to succeed
  • Ability to self-source your own leads through a combination of cold calling and networking
  • Proven outside or field sales experience with a track record of hitting or exceeding sales goals

BELOW ARE A PLUS BUT NOT REQUIRED:

  • Cold calling sales ability, with assertive, positive, persistent style
  • Bilingual
  • Motivated self-starter with effective time management skills
  • Goal-oriented and ambitious with capacity and drive to each and exceed quotas

WHAT YOU WILL DO:

As an Outside Sales representative with Slice Merchant Services, you will present our most popular and cutting-edge Dual Pricing Program to merchants offering them a revolutionary way to accept credit/debit cards. This program offers merchants to eliminate their current credit/debit card processing fees once and for all. This provides substantial savings for the merchant and makes it easy for you to make sales daily and reach your goals.

  • Develop strong business relationships with business owners, by cold calling small to medium-sized businesses
  • Collaborate with your Sales Manager to prepare and present competitive sales proposals
  • Attend assigned pre-set company appointments

If you read all the way down here, you are most likely a great fit for the opportunity.

This is a 1099 commision-only role

APPLY NOW!