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Client Services Manager Jobs in New Rochelle, NY

Roku

Sr. Manager, Client Services

New York, NY

$171K - $209K/yr

The Client Services team is responsible for managing and growing Roku's partnerships with Advertisers and ultimately enabling our clients to reach their business objectives. What is the role? The ...

New

Attain

Client Services Lead

New York, NY · On-site

Reporting to the Associate Director of Client Services, you will be responsible for the end-to-end ... Strategic Account Management: Lead the day-to-end relationship for a portfolio of high-value ...

Attain

Client Services Lead

New York, NY

Reporting to the Associate Director of Client Services, you will be responsible for the end-to-end ... Strategic Account Management: Lead the day-to-end relationship for a portfolio of high-value ...

Kantar

Manager, Client Service

New York, NY · Hybrid

Manager, Client Service Job Location: Hybrid- Chicago, New York City, Norwalk, Detroit About the ... Medical plans with comprehensive, affordable coverage for a range of health services * Health ...

Kantar Group

Manager, Client Service

New York, NY · On-site

Manager, Client Service Job Location: Hybrid- Chicago, New York City, Norwalk , Detroit About the ... Medical plans with comprehensive, affordable coverage for a range of health services * Health ...

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All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in New Rochelle, NY

Client Services Manager information

See New Rochelle, NY salary details

$36K

$72.4K

$131.2K

How much do client services manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client services manager in New Rochelle, NY is $72,373.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $85,400.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in New Rochelle, NY?

The most popular types of Client Services jobs in New Rochelle, NY are:

What job categories do people searching Client Services Manager jobs in New Rochelle, NY look for?

The top searched job categories for Client Services Manager jobs in New Rochelle, NY are:

What cities near New Rochelle, NY are hiring for Client Services Manager jobs?

Cities near New Rochelle, NY with the most Client Services Manager job openings:

Client Services Manager jobs near you

Deployment Manager (Client Services)

EvolutionIQ

New York, NY • On-site

$170/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

About Us: EvolutionIQ's mission is to deliver state of the art technology that helps insurance claims teams make claims handling more accurate, fair, and efficient, so that more people impacted by injury or illness can continue their lives with dignity and stability. We are currently experiencing massive growth and to accomplish our goals, we are hiring world-class talent who want to help build and scale internally, and transform the insurance space. Our team is our #1 priority, and we have been named one of Inc.'s Best Workplaces 3 years in a row and Built In's Best Places to work in 2025 and 2026!
The Role: : We are seeking a highly organized and client-focused Deployment Manager to lead end-to-end delivery of our platform for enterprise clients. This role sits within our Client Services team and is responsible for managing complex implementations while serving as a trusted partner to both internal leadership and client-side executives.
The ideal candidate brings a strong blend of project management rigor, client relationship management, and technical fluency in the Saas/AI space, with the ability to navigate cross-functional teams and deliver successful outcomes in fast-paced, high-growth environments.
Key responsibilities of this role include:
  • Own End-to-End Deployment of EvolutionIQ AI Products:Lead full lifecycle software implementations-from kickoff through go-live and transition to steady-state support.
  • Executive Stakeholder Management: Serve as the primary project point of contact for client stakeholders, including senior and executive-level leaders, providing regular updates, managing expectations, and driving alignment.
  • Project Leadership & Delivery: Build and manage detailed project plans, timelines, and deliverables; proactively identify risks and drive mitigation strategies to ensure on-time, high-quality delivery.
  • Cross-Functional Coordination: Partner closely with Product, Engineering, Data, and Client Services teams to execute implementations and resolve issues quickly.
  • Client Relationship Management: Develop strong, trusted relationships with clients, acting as both a strategic advisor and operational lead throughout the engagement.
  • Process & Playbook Development: Continuously improve deployment methodologies, tools, and best practices to scale delivery and enhance client experience.
  • Data & Technical Oversight: Oversee data integrations, configurations, and UAT/validation processes; ensure solutions meet client requirements and business objectives.
  • Change Management & Adoption: Drive client readiness, training, and adoption strategies to ensure successful deployment and long-term value realization.

Requirements:
  • 5-10 years of experience in software implementation, project management, or client-facing delivery roles within enterprise SaaS environments
  • Proven track record of managing complex, multi-stakeholder implementations
  • Strong experience working directly with executive-level stakeholders (both internal and external)
  • Exceptional project management skills (planning, execution, risk management, prioritization)
  • Ability to translate technical concepts into business-friendly language
  • Experience working cross-functionally with Product, Engineering, and Data teams
  • Strong communication and presentation skills, with confidence in leading executive discussions
  • Highly organized, detail-oriented, and able to manage multiple projects simultaneously

Preferred Qualifications
  • Experience in insurance, healthcare, or other highly regulated industries
  • Familiarity with data integrations, APIs, or ETL processes
  • Background in consulting or professional services environments

What Success Looks Like
  • Deployments are delivered on time, within scope, and with high client satisfaction
  • Strong, durable relationships with client stakeholders at all levels
  • Clear, proactive communication across internal and external teams
  • Continuous improvement of implementation processes and client experience

Work-life, Culture & Perks:
  • Compensation: The base salary range is $170-185K, with flexibility depending on a candidate's background and experience. An annual bonus plan and company equity plan (RSUs) are also included in our compensation package.
  • Well-Being: Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching. Additional family, wellness, and pet benefits.
  • Home & Family: Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers). We offer a flexible schedule for new parents returning to work.
  • Office Life: Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend.
  • Growth & Training: $1,000/year for each employee for professional development, as well opportunities for tuition reimbursement.
  • Sponsorship: We are open to sponsoring candidates currently in the U.S. who need to transfer their active visa. Please check with our Recruiting team if your visa is applicable for transfer.

EvolutionIQ appreciates your interest in our company as a place of employment. EvolutionIQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply