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Client Services Manager Jobs in Howell, MI (NOW HIRING)

Carzby

Financial Services Manager - Automotive

Fenton, MI · On-site

$80K - $105K/yr

This role is ideal for an experienced Financial Services Manager who is comfortable with used ... Offer protection products based on client's needs * Apply for loans with auto finance companies on ...

Waldron Private Wealth

Client Service Specialist

Plymouth, MI · On-site

$16.25 - $21.50/hr

... to the Client Services (CS) Department and concierge level administrative service for the firm ... Manage the onboarding process of new clients by facilitating or overseeing account openings ...

Waldron Private Wealth

Client Service Specialist

Plymouth, MI · On-site

$16.25 - $21.50/hr

... to the Client Services (CS) Department and concierge level administrative service for the firm ... Manage the onboarding process of new clients by facilitating or overseeing account openings ...

Waldron Private Wealth

Client Service Specialist

Plymouth, MI · On-site

$16.25 - $21.50/hr

... to the Client Services (CS) Department and concierge level administrative service for the firm ... Manage the onboarding process of new clients by facilitating or overseeing account openings ...

Piano Solutions

Client Service Specialist

Plymouth, MI · On-site

$16.25 - $21.50/hr

... to the Client Services (CS) Department and concierge level administrative service for the firm ... Manage the onboarding process of new clients by facilitating or overseeing account openings ...

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Client Services Manager information

See Howell, MI salary details

$32.8K

$65.8K

$119.3K

How much do client services manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for client services manager in Howell, MI is $65,812.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,800.00 and $77,700.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Howell, MI?

The most popular types of Client Services jobs in Howell, MI are:

What job categories do people searching Client Services Manager jobs in Howell, MI look for?

The top searched job categories for Client Services Manager jobs in Howell, MI are:

What cities near Howell, MI are hiring for Client Services Manager jobs?

Cities near Howell, MI with the most Client Services Manager job openings:

Client Services Manager jobs near you

Client Services Specialist

Stillman Law Office

Farmington Hills, MI • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Location: Farmington Hills, Michigan (Onsite)
Compensation: $18.00 - $20.00 per hour, based on experience and qualifications.
About Stillman Law Office
Stillman Law Office is a multi-state creditors' rights law firm headquartered in Farmington Hills, Michigan. We are committed to delivering exceptional client service while maintaining the highest standards of professionalism, compliance, and operational excellence.
We are seeking a detail-oriented and client-focused professional to join our team as a Client Service Liaison. This role serves as a key connection between the Firm and our clients, helping ensure that client needs are met through effective communication, accurate data management, and meaningful reporting and analysis.
The ideal candidate thrives in a fast-paced environment, enjoys building relationships, and is committed to delivering outstanding service while supporting operational success.
Position Summary
The Client Service Liaison is responsible for maintaining strong client relationships, supporting client-facing initiatives, managing and analyzing business data, and providing operational support to ensure an exceptional client experience. This role requires strong communication skills, attention to detail, and the ability to balance multiple priorities while maintaining high levels of accuracy and professionalism.
Key Responsibilities
  • Build and maintain strong client relationships while ensuring compliance with client requirements, Firm standards, and applicable regulations.
  • Serve as a liaison between clients and internal departments to facilitate communication and support client needs.
  • Process, maintain, and update business data accurately and efficiently.
  • Generate, analyze, and interpret reports to identify trends and provide actionable insights.
  • Monitor and respond to client inquiries in a timely and professional manner.
  • Collaborate with team members and cross-functional departments to support operational objectives and client expectations.
  • Maintain accurate documentation and records within Firm systems.
  • Identify opportunities for process improvement and support initiatives that enhance operational efficiency and client satisfaction.
  • Ensure timely completion of assigned tasks while maintaining exceptional attention to detail and quality standards.
  • Contribute to special projects and perform other related duties as assigned to support departmental and Firm objectives.
Qualifications
Skills & Abilities
  • Strong team-oriented mindset with the ability to achieve both individual and team goals.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and organizational abilities.
  • Effective time-management and prioritization skills.
  • Strong analytical and problem-solving abilities.
  • Commitment to delivering outstanding client service.
  • Ability to manage multiple priorities in a high-volume, deadline-driven environment.
  • Ability to work independently while collaborating effectively within a team environment.
Technical Skills
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Ability to learn and adapt to new systems and technologies.
  • Experience utilizing reporting tools and business systems is a plus.
Preferred Experience
  • One to two years of experience in a law firm, legal department, client services, administrative support, collections, financial services, or a related professional environment.
  • Experience working with data management, reporting, inventory management, account maintenance, or client-facing responsibilities.
  • Experience supporting clients in a service-oriented environment.
  • Experience with Cogent or similar collections management software is preferred.
Benefits
Stillman Law Office offers a competitive benefits package designed to support the health, well-being, and professional growth of our employees, including:
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k)
  • Paid time off (PTO)
  • Opportunities for professional growth and advancement
  • Collaborative and team-oriented work environment
Pre-Employment Requirements
Employment is contingent upon successful completion of:
  • Background check
  • Drug screening

Equal Employment Opportunity
Stillman Law Office is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other status protected by applicable law.
Join Stillman Law Office and help deliver exceptional client experiences while contributing to a high-performing, service-focused team.

Apply