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Client Success Manager Jobs in Howell, MI (NOW HIRING)

greenpath, inc.

Client Success Specialist

Farmington, MI · On-site

$16.50 - $18.38/hr

As a Client Success Specialist (CSS), you'll be the heart of our mission--supporting clients ... Manage proposals, payments, deposits, and creditor communications. * Proactively review client ...

greenpath, inc.

Client Success Specialist

Novi, MI · On-site

$16.50 - $18.38/hr

As a Client Success Specialist (CSS), you'll be the heart of our mission--supporting clients ... Manage proposals, payments, deposits, and creditor communications. * Proactively review client ...

UTAC

Certification Client Manager

Northville, MI · On-site

The Certifications Client Manager is responsible for management of North America to provide certify ... Initiative and ownership of responsibilities are critical to the success of this individual.

UTAC

Certification Client Manager

Northville, MI · On-site

The Certifications Client Manager is responsible for management of North America to provide certify ... Initiative and ownership of responsibilities are critical to the success of this individual.

UTAC

Certification Client Manager

Northville, MI

The Certifications Client Manager is responsible for management of North America to provide certify ... Initiative and ownership of responsibilities are critical to the success of this individual.

OHM Advisors

Client Representative

Fenton, MI · On-site

Your Responsibilities Client Relationship Management: * Support municipal client's daily needs ... Promote a positive compony image that contributes to overall business success. * Maintaining client ...

OHM Advisors

Client Representative

Fenton, MI · On-site

Your Responsibilities Client Relationship Management: * Support municipal client's daily needs ... Promote a positive compony image that contributes to overall business success. * Maintaining client ...

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Showing results 1-20

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Howell, MI

Client Success Manager information

See Howell, MI salary details

$30.4K

$77.7K

$131K

How much do client success manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client success manager in Howell, MI is $77,729.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,700.00 and $92,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What job categories do people searching Client Success Manager jobs in Howell, MI look for? The top searched job categories for Client Success Manager jobs in Howell, MI are:
What cities near Howell, MI are hiring for Client Success Manager jobs? Cities near Howell, MI with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Howell, MI as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 23% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $77,729 per year, or $37.4 per hour.

Business Development & Client Success Manager

MARTIN Technologies

Novi, MI • On-site

$60K - $80K/yr

Full-time

Re-posted 4 days ago

Job description

Business Development & Client Success Manager
Location: Metro Detroit, Michigan
Job Type: Full-Time
Work Location: 100% Onsite (Travel between MARTIN Technologies facilities and customer locations throughout Metro Detroit)
Compensation: $60,000 - $80,000 annually (Based on experience, qualifications, and demonstrated skills)
Travel: Local travel required.
Work Authorization: Applicants must be authorized to work in the United States. MARTIN Technologies does not provide visa sponsorship for this position. Candidates requiring current or future visa sponsorship will not be considered. This is a 100% onsite position; candidates residing outside the Metro Detroit area will not be considered.
About MARTIN Technologies
MARTIN Technologies is a global leader in engineering, manufacturing, testing, and technology solutions serving the automotive, aerospace, defense, and mobility industries. We partner with leading OEMs and Tier 1 suppliers to deliver innovative engineering services, workforce solutions, and operational excellence from concept through production.
Position Summary
MARTIN Technologies is seeking a highly motivated Business Development & Client Success Manager to drive business growth, strengthen client relationships, and support workforce operations across key customer accounts.
This role serves as the primary liaison between MARTIN Technologies, our employees working at customer locations, and our clients. The successful candidate will focus on expanding existing business partnerships, identifying new opportunities for growth, supporting employee engagement, and ensuring exceptional customer satisfaction.
The ideal candidate is a relationship builder, strategic thinker, and self-starter who understands how large organizations operate and can effectively communicate with customers, leadership teams, and employees. This individual should always be looking for ways to grow business, improve client partnerships, increase revenue opportunities, and elevate the MARTIN Technologies brand.
Key Responsibilities
Business Development & Revenue Growth
  • Develop and maintain strong relationships with client leadership and key decision-makers.
  • Identify opportunities to expand MARTIN Technologies' services within existing customer accounts.
  • Continuously seek opportunities to generate additional business and increase account revenue.
  • Promote MARTIN Technologies' engineering, manufacturing, technical, and workforce capabilities.
  • Develop strategies that strengthen long-term customer partnerships and support sustainable business growth.
  • Collaborate with internal leadership to identify and pursue new business opportunities.
  • Represent MARTIN Technologies professionally during client meetings, site visits, networking events, and business reviews.
Client Relationship Management
  • Serve as the primary point of contact for assigned client accounts.
  • Build trusted relationships through consistent communication and outstanding customer service.
  • Understand client operations, workforce needs, and future business objectives to anticipate opportunities.
  • Address client concerns promptly while maintaining strong long-term partnerships.
  • Provide leadership with regular updates on customer feedback, operational trends, and potential growth opportunities.
Employee Success & Workforce Engagement
  • Build strong relationships with employees assigned to customer locations.
  • Conduct regular employee check-ins to improve engagement, retention, and overall job satisfaction.
  • Act as a trusted employee advocate by assisting with workplace concerns and helping employees succeed.
  • Work collaboratively with client leadership to identify advancement and career growth opportunities for high-performing employees whenever appropriate.
  • Promote a positive culture that reflects MARTIN Technologies' commitment to professionalism, accountability, and employee success.
Operations & Administrative Support
  • Review, verify, and approve employee timecards for payroll processing.
  • Monitor attendance, scheduling, workforce updates, and daily operational activities.
  • Support onboarding, employee documentation, and workforce administration.
  • Maintain accurate reports using Microsoft Office and company systems.
  • Coordinate with Recruiting, HR, Payroll, and Operations to ensure smooth workforce management and exceptional client support.
Internal Collaboration
  • Partner closely with Recruiting, HR, Payroll, Operations, and Leadership teams.
  • Share customer insights, workforce trends, and operational updates that support strategic business decisions.
  • Communicate potential business opportunities and client needs to leadership.
  • Help develop long-term account growth strategies that strengthen MARTIN Technologies' market presence.
Qualifications
Required
  • Bachelor's degree in Business, Marketing, Management, Human Resources, or a related field preferred (or equivalent professional experience).
  • Minimum of 5 years of experience in business development, account management, customer success, operations, staffing, or a related field.
  • Excellent business development and relationship management skills.
  • Outstanding communication, presentation, negotiation, and interpersonal abilities.
  • Strong organizational, analytical, and problem-solving skills.
  • Advanced computer proficiency, including Microsoft Excel, Word, Outlook, and PowerPoint.
  • Ability to manage multiple priorities while maintaining exceptional attention to detail.
  • Valid driver's license with the ability to travel throughout Metro Detroit.
Preferred Qualifications
  • Experience supporting engineering, manufacturing, automotive, or technical service organizations.
  • Experience working with enterprise-level customer accounts.
  • Experience with CRM, ATS, HRIS, payroll, or workforce management systems.
  • Familiarity with workforce planning and customer account growth strategies.
What We're Looking For
The ideal candidate is someone who:
  • Is passionate about building lasting customer relationships.
  • Naturally identifies opportunities to grow existing business and generate new revenue.
  • Enjoys working with both customers and employees.
  • Is confident communicating with executives, managers, and frontline employees.
  • Is highly organized, technology-savvy, and detail-oriented.
  • Thinks strategically while executing operational responsibilities.
  • Demonstrates professionalism, integrity, and a strong customer-first mindset.
  • Represents MARTIN Technologies with enthusiasm, confidence, and pride.

Apply