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Client Services Manager Jobs in Edmond, OK (NOW HIRING)

Olsson

Client Manager - Site Design

Oklahoma City, OK · On-site +1

The Client Manager oversees client service management for the team, ensuring services that provide purposeful, high-quality solutions to successfully solve engineering and design needs. Primary ...

Olsson

Client Manager - Site Design

Norman, OK · On-site +1

The Client Manager oversees client service management for the team, ensuring services that provide purposeful, high-quality solutions to successfully solve engineering and design needs. Primary ...

rcb

Wealth Services Manager

Oklahoma City, OK · On-site

... management and staff personnel; and providing periodic reports. What would make you a great fit ... You possess strong oral and written communication skills, with a strong client service orientation.

RCB Bank

Wealth Services Manager

Oklahoma City, OK · On-site

$90 - $150/hr

... management and staff personnel; and providing periodic reports. What would make you a great fit ... You possess strong oral and written communication skills, with a strong client service orientation.

rcb

Wealth Services Manager

Oklahoma City, OK · On-site

... management and staff personnel; and providing periodic reports. What would make you a great fit ... You possess strong oral and written communication skills, with a strong client service orientation.

RCB Bank

Wealth Services Manager

Oklahoma City, OK · On-site

... management and staff personnel; and providing periodic reports. What would make you a great fit ... You possess strong oral and written communication skills, with a strong client service orientation.

Gallagher

Client Service Manager

Oklahoma City, OK · On-site

Introduction At Gallagher Benefit Services, you're a trusted partner to organizations navigating ... Manage an assigned group of client accounts and help deliver service that is timely, accurate, and ...

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Client Services Manager information

See Edmond, OK salary details

$31.6K

$63.5K

$115.2K

How much do client services manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client services manager in Edmond, OK is $63,543.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,200.00 and $75,000.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Edmond, OK?

The most popular types of Client Services jobs in Edmond, OK are:

What job categories do people searching Client Services Manager jobs in Edmond, OK look for?

The top searched job categories for Client Services Manager jobs in Edmond, OK are:

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Cities near Edmond, OK with the most Client Services Manager job openings:

Client Services Manager jobs near you

Supervisor, Client Services

Cotality

Oklahoma City, OK • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 13 days ago

Job description

At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

Job Description:

Position Overview

We are seeking a dynamic Team Supervisor / Associate Manager to lead, coach, and inspire our frontline service team. In this role, you will balance operational excellence with people development, ensuring our team consistently delivers high-quality support while hitting key performance metrics. Whether you are an experienced supervisor or an aspiring leader ready to take the next step, you will be the driving force behind daily operations, the champion of our service standards, and a dedicated mentor to our associates.

Key Responsibilities

Team Leadership & Operations

  • Daily Supervision: Oversee day-to-day operations, ensuring smooth workflows, optimal workload distribution, and high-quality service delivery.
  • Queue & Flow Management: Monitor incoming support channels and strategically coordinate team responses to maintain rapid, consistent, and accurate assistance.
  • SLA & Quality Compliance: Ensure strict adherence to Service Level Agreements (SLAs) and internal quality standards across all customer touchpoints.

Mentorship & Performance Management

  • Coaching & Guidance: Provide dedicated one-on-one coaching, operational guidance, and mentorship to associates to elevate problem-solving skills and service quality.
  • Professional Growth: Conduct regular check-ins, deliver actionable feedback, and help team members map out clear career progression paths.
  • Metrics & Analytics: Utilize operational metrics and KPIs to track team performance, identify skill gaps, and implement targeted improvement plans.

Escalation & Client Relations

  • Escalation Management: Serve as the primary point of contact for complex customer escalations, ensuring swift, empathetic, and satisfactory resolutions.
  • Relationship Building: Foster strong relationships with stakeholders and clients by balancing operational efficiency with exceptional service.

Job Qualifications:

Education & Experience

  • Education: Bachelor's degree in Business Administration, Communications, or a related field (or equivalent practical experience).
  • Leadership Experience: Prior experience as a Team Lead, Associate Manager, or an emerging leader with a strong track record of informal leadership and peer coaching in a customer-facing or operations environment.

Skills & Competencies

  • People Management: Exceptional interpersonal skills with a passion for coaching, motivating, and driving team engagement.
  • Operational Drive: Proven ability to monitor team workflows, track performance metrics, and maintain operational efficiency.
  • Problem-Solving & Communication: Strong conflict-resolution skills and the ability to translate complex process requirements into clear, actionable guidance for both the team and clients.

Annual Pay Range:

50,300 - 61,000 USD

Application Window:

This opportunity is expected to remain posted through the date identified below, subject to business needs.

2026-08-26

Thrive with Cotality

At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.

Highlights, depending on role classification, include:

  • Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off.

  • Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend.

  • Health: Multiple medical plan options with mental health and wellness support offerings.

  • Retirement: 401(k) with company match and vesting after one year.

  • Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250.

  • Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more!

Cotality is an Equal Opportunityemployer committed to attracting and retaining thebest-qualified people available, without regard torace, color, religion, national origin, gender, sexualorientation, gender identity, age, disability or statusas a veteran of the Armed Forces, or any other basisprotected by federal, state or local law. Cotalitymaintains a Drug-Free Workplace.

Cotality is fully committed to a work environment that embraces everyone's uniquecontributions, experiences and values. We offer anempowered work environment that encouragescreativity, initiative and professional growth andprovides a competitive salary and benefits package. We are better together when we support and recognize our differences.

Privacy Policy

Global Applicant Privacy Policy

By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide.

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