Client Services Manager Jobs in Covington, GA (NOW HIRING)

The Surgical Services Manager at Morgan Medical Center plays a pivotal role in overseeing the daily operations of the surgical department to ensure the delivery of high-quality patient care. This position is responsible for managing surgical staff, coordinating schedules, and maintaining compliance with healthcare regulations and safety standards. The manager will collaborate closely with surgeons, anesthesiologists, nursing staff, and administrative teams to optimize workflow and resource utilization. They will also lead initiatives to improve surgical services, enhance patient outcomes, and support continuous professional development within the team. Ultimately, this role ensures that the surgical services department operates efficiently, safely, and in alignment with the medical center's strategic goals. MMC Surgical Services is growing with the facility and is welcoming new physicians and specialties.

Responsibilities:

• Manage and supervise all surgical services personnel, including recruitment, training, and performance evaluations.
• Coordinate surgical schedules and resource allocation to maximize efficiency and minimize patient wait times.
• Ensure compliance with all regulatory requirements, accreditation standards, and hospital policies related to surgical services.
• Collaborate with multidisciplinary teams to develop and implement quality improvement initiatives and patient safety protocols.
• Oversee budgeting, procurement of surgical supplies and equipment, and maintenance of surgical facilities.
• Monitor and analyze surgical service metrics to identify areas for operational improvement and report findings to senior leadership.
• Facilitate communication between surgical teams, patients, and other hospital departments to ensure seamless care delivery.
• Lead staff meetings and professional development programs to foster a culture of excellence and continuous learning.

Skills:

The Surgical Services Manager utilizes leadership and organizational skills daily to coordinate complex surgical schedules and manage multidisciplinary teams effectively. Strong communication skills are essential for liaising between surgeons, nursing staff, patients, and hospital administration to ensure clarity and collaboration. Analytical skills are applied to monitor performance metrics and identify opportunities for operational enhancements and patient safety improvements. Proficiency with healthcare technology enables efficient management of electronic medical records and resource allocation. Additionally, problem-solving and decision-making skills are critical in addressing unexpected challenges and maintaining high standards of care within a dynamic surgical environment.

Summary of FT benefits available:

• Three comprehensive medical plans to choose from, including a Health Savings Account option
• Wellness based premium discount through our Premium Credit Plan
• Comprehensive Dental Insurance
• Your Best Health Program
• $50,000 of Life and AD&D Insurance paid for by MMC
• Voluntary Life and AD&D Insurance
• Voluntary Short-Term Disability Insurance
• Voluntary Long-Term Disability Insurance
• Group Accident Insurance
• Group Critical Illness Insurance
• Employee Assistance Program (EAP)
• Health and Welfare Employee Advocacy Center (Client Advocate Center)
• Retirement program
• Health fairs
• Paid Time Off program
• Extended Illness Bank
• Tuition reimbursement
• Credit Union Enrollment Option
• Fitness Center Discounts

It's a new day for health care in Morgan County!

With the opening of our new hospital, advanced care is closer than ever. From highly trained physicians and nurses to modern facilities and technology, the new Morgan Medical Center offers exceptional hospital care with all the comforts of home. We invite you to visit us and experience the difference.

The opening of the new Morgan Medical Center means advanced care is closer than ever before. In addition to our ongoing clinical collaboration with Piedmont Athens Regional Medical Center, which will provide access to more physicians and specialists, a number of important services are available right here in Morgan County.

Requirements:

Minimum Qualifications:

• Bachelor's degree in Nursing, or professional equivalent.
• Minimum of 5 years of experience in surgical services or perioperative nursing, with at least 2 years in a supervisory or management role.
• Current Registered Nurse (RN) license or relevant professional certification as applicable.
• Strong knowledge of surgical procedures, healthcare regulations, and patient safety standards.
• Proficiency in healthcare management software and electronic medical records (EMR) systems.

Preferred Qualifications:

• Master's degree in Healthcare Administration, Nursing, or a related discipline.
• Certified Perioperative Nurse (CNOR) or Certified Surgical Services Manager (CSSM) credential.
• Demonstrated success in leading quality improvement projects and managing budget