Client Services Manager Jobs in Covington, GA (NOW HIRING)

Description

Surgical Services Manager

About the Role:

The Surgical Services Manager at Morgan Medical Center plays a pivotal role in overseeing the daily operations of the surgical department to ensure the delivery of high-quality patient care. This position is responsible for managing surgical staff, coordinating schedules, and maintaining compliance with healthcare regulations and safety standards. The manager will collaborate closely with surgeons, anesthesiologists, nursing staff, and administrative teams to optimize workflow and resource utilization. They will also lead initiatives to improve surgical services, enhance patient outcomes, and support continuous professional development within the team. Ultimately, this role ensures that the surgical services department operates efficiently, safely, and in alignment with the medical center's strategic goals. MMC Surgical Services is growing with the facility and is welcoming new physicians and specialties.

Responsibilities:

• Manage and supervise all surgical services personnel, including recruitment, training, and performance evaluations.
• Coordinate surgical schedules and resource allocation to maximize efficiency and minimize patient wait times.
• Ensure compliance with all regulatory requirements, accreditation standards, and hospital policies related to surgical services.
• Collaborate with      multidisciplinary teams to develop and implement quality improvement initiatives and patient safety protocols.
• Oversee budgeting, procurement of surgical supplies and equipment, and maintenance of surgical facilities.
• Monitor and analyze surgical service metrics to identify areas for operational improvement and report      findings to senior leadership.
• Facilitate communication between surgical teams, patients, and other hospital departments to ensure seamless care delivery.
• Lead staff meetings and professional development programs to foster a culture of excellence and continuous learning.

Skills:

The Surgical Services Manager utilizes leadership and organizational skills daily to coordinate complex surgical schedules and manage multidisciplinary teams effectively. Strong communication skills are essential for liaising between surgeons, nursing staff, patients, and hospital administration to ensure clarity and collaboration. Analytical skills are applied to monitor performance metrics and identify opportunities for operational enhancements and patient safety improvements. Proficiency with healthcare technology enables efficient management of electronic medical records and resource allocation. Additionally, problem-solving and decision-making skills are critical in addressing unexpected challenges and maintaining high standards of care within a dynamic surgical environment.

Summary of FT benefits available:
  Three comprehensive medical plans to choose from, including a Health Savings Account option
  Wellness based premium discount through our Premium Credit Plan
  Comprehensive Dental Insurance
  Your Best Health Program
  $50,000 of Life and AD&D Insurance paid for by MMC
  Voluntary Life and AD&D Insurance
  Voluntary Short-Term Disability Insurance
  Voluntary Long-Term Disability Insurance
  Group Accident Insurance
  Group Critical Illness Insurance
  Employee Assistance Program (EAP)
  Health and Welfare Employee Advocacy Center (Client Advocate Center)
  Retirement program
  Health fairs
  Paid Time Off program
  Extended Illness Bank
  Tuition reimbursement
  Credit Union Enrollment Option
  Fitness Center Discounts  

Your Calling. Our Community. Where You Belong.

In Morgan County, neighbors become friends and friends become family. When you join Morgan Medical Center, you become part of a team that cares deeply for its community and for one another.

If healthcare is your calling, you deserve a place where your expertise is valued, your voice is respected, and your work makes a visible difference. Here, relationships drive care. Patients are not numbers - they're people we know. And colleagues are not coworkers - they're teammates committed to shared excellence.

Since opening our new hospital in 2018, Morgan Medical Center has evolved into a trusted regional healthcare destination delivering advanced clinical services while preserving the personal touch that defines rural medicine at its best. Our growth means expanded specialties, advanced technology, and meaningful professional opportunity for clinicians and leaders who want to practice with purpose.

At Morgan Medical Center: You will  be known. You will be valued. You will belong. You will Practice at a Higher Level

• Level IV Trauma Center with 24/7 emergency medicine-trained, board-certified physicians
• Georgia DPH Designated Remote Stroke Treatment Center
• Expanded surgical services in Orthopedics, General Surgery, and Breast Cancer Care
• Advanced imaging including SPECT/CT, 3D mammography and wide-bore MRI
• Inpatient rehabilitation/swing bed program supporting recovery across the post-acute care continuum

You will Join a Culture of Quality

• DNV-accredited Critical Access Hospital aligned with ISO 9001 quality principles
• Strong focus on patient safety, evidence-based practice, and continuous improvement
• Interdisciplinary collaboration with accessible leadership
• National recognition from American College of Surgeons, American Heart Association, Becker's Top 100 and Women's Choice Award, and Healthgrades

You will Grow With Purpose

• Opportunities for specialty certification and professional development
• Broad scope of practice with meaningful clinical impact
• A workplace where your experience strengthens the entire organization

At Morgan Medical Center, you're not just filling a position - you're answering a calling.

And here, you belong.

Requirements

 Minimum Qualifications:

• Bachelor's degree in Nursing, or professional equivalent.
• Minimum of 5 years of experience in surgical services or perioperative nursing, with at least 2 years in a supervisory or management role.
• Current Registered Nurse (RN) license or relevant professional certification as applicable.
• Strong knowledge of surgical procedures, healthcare regulations, and patient safety standards.
• Proficiency in healthcare management software and electronic medical records (EMR) systems.

Preferred Qualifications:

• Master's degree in Healthcare Administration, Nursing, or a related discipline.
• Certified Perioperative Nurse  (CNOR) or Certified Surgical Services Manager (CSSM) credential.
• Demonstrated success in leading quality improvement projects and managing budget